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LeadMaster vs Tracker Comparison

Overview

LeadMaster has been providing affordable white-label web-based Salesforce CRM and Lead Management solutions since 1998. The...

Tracker offers an integrated applicant tracking system for Recruiter, Candidate and Client Success with a simple to use single...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$80/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(36)

5

4

3

2

1

15

14

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

124

37

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
When we have a question, the answers are provided immediately. It is a great tool and a great service.
Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Pros

The best thing about Tracker to me is our rep she is super efficient and seriously makes us feel like we are her ONLY customers. She is always there for us instantly and is super smart.
Calm, knowledgeable, patient, with great client focus. Very happy with the sales and integration (so far).
I like the interface and many of the search features of this system. I LOVE how great customer service, David Alonso and our Rep Taylor are in accommodating our training and customization needs.

Cons

We have tried using if for a few years now for about 1% of our staff. The main problem with it is if you change one thing, the system does not update the other parts of the program.
It's a bit difficult to set up and a bit difficult to customize.
The problem was it was not a lead generation, lead distribution solution. This meant we were looking out the rear view mirror instead of the front windshield.

Cons

There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow.
To many tabs, and does not work very well when it comes to general search option.
I could not find them in a run-of-the-mill web search. Only after a lot of trials and dead ends did I come across their product.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Assessment Management
  • Assignment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Case Management
  • Charting
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Onboarding
  • Forecasting
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • Interaction Tracking
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Job Tracking
  • Jobs Board
  • Labeling
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Language
  • Onboarding
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Progress Tracking
  • Proposal Generation
  • Prospecting Tools
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Source Tracking
  • Status Tracking
  • Talent Acquisition
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Website Integration
  • Workflow Management
  • Total features85
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Assessment Management
  • Assignment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Case Management
  • Charting
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Onboarding
  • Forecasting
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • Interaction Tracking
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Job Tracking
  • Jobs Board
  • Labeling
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Language
  • Onboarding
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Progress Tracking
  • Proposal Generation
  • Prospecting Tools
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Source Tracking
  • Status Tracking
  • Talent Acquisition
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations243
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations13
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LeadMaster

Flexible

Reviewed 3 years ago
Pros

Leadmaster is flexible you can customize the platform with your preferences. It is easy to use and learn by utilizing the cloud based solutions.

Cons

Does not help with managing records need to purchase another software if you are looking for that attribute. It does not track students designed for enrolling.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LeadMaster

LeadMaster

Reviewed 4 years ago

As is the case with most CRMs, the more organized your company's data and processes are, the faster you can get your system up and running and focus on user adoption and training. Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.

Pros

What I liked most about this app is that it asks the customer to decide for themselves what information they need and how they want to access it. It also integrates very well with Outlook and Google Calendar.

Cons

What I liked least about this app is that, while the initial questions regarding your business and data for setup can help customize the program to fit your needs like a glove, if your processes are not shored up at the start and you aren't exactly sure what you need to track and how you need to track it, the setup can become confusing. It is easy to accidentally make unnecessary adjustments to the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

LeadMaster

CRM Leadmaster

Reviewed 5 years ago

Set up and support team were very helpful in getting us up and running.

Pros

Fairly simple to use for lead tracking, appointment, reminders ect.

Cons

Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LeadMaster

Great Product for the price!

Reviewed 4 years ago
Pros

Emailing and prospect tracking are the best features. It has a tone of features that I am yet to understand.

Cons

The program is not as easy to navigate as others, but well worth the price!I would recommend it to others.

Overall Rating
  • Ease of use
  • Features
  • Customer support

Share this review:

LeadMaster

This reviewer only left a rating

Reviewed 10 years ago

Having struggled through two inadequate database and communications systems for my college, I was looking for a low-cost product that would give me a high degree of autonomy within the system and infuse our office with efficiency in managing our sales process. Running a college admissions office is similar to selling a widget, but there are enough differences that I needed to be able to customize this...

Pros

No pros were added to this review

Cons

No cons were added to this review

LeadMaster vs. Tracker

See how LeadMaster and Tracker stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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