LeadMaster vs Vivocha Comparison

Overview

LeadMaster has been providing affordable white-label web-based Salesforce CRM and Lead Management solutions since 1998. The...

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$52.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(36)

5

4

3

2

1

15

14

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.5

(2)

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
When we have a question, the answers are provided immediately. It is a great tool and a great service.
Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Pros

Cons

Leadmaster has exceeded every expectation I had, and erased some of the distaste I had from bad experiences with CRM providers in the past.
We have tried using if for a few years now for about 1% of our staff. The main problem with it is if you change one thing, the system does not update the other parts of the program.
It's a bit difficult to set up and a bit difficult to customize.

Cons

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features52
  • API
  • Access Control
  • Activity Tracking
  • Application Integration
  • Assignment Management
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Business Intelligence
  • CRM Integration
  • Calendar Sync with Google
  • Call Recording
  • Callback Scheduling
  • Campaign Management
  • Case Management
  • Charting
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commission Management
  • Contact Management
  • Conversion Rate Optimization
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer History
  • Customizable Reporting
  • Data Visualization
  • Discount Management
  • Document Management
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Event Triggered Actions
  • File Transfer
  • Forms Management
  • Geolocation
  • Help Desk Integration
  • Instant Messaging
  • Labeling
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Prioritizing
  • Progress Tracking
  • Prospecting Tools
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Territory Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Support
  • Website Integration
  • Workflow Management
  • Total features24
  • API
  • Access Control
  • Activity Tracking
  • Application Integration
  • Assignment Management
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Business Intelligence
  • CRM Integration
  • Calendar Sync with Google
  • Call Recording
  • Callback Scheduling
  • Campaign Management
  • Case Management
  • Charting
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commission Management
  • Contact Management
  • Conversion Rate Optimization
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer History
  • Customizable Reporting
  • Data Visualization
  • Discount Management
  • Document Management
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Event Triggered Actions
  • File Transfer
  • Forms Management
  • Geolocation
  • Help Desk Integration
  • Instant Messaging
  • Labeling
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Prioritizing
  • Progress Tracking
  • Prospecting Tools
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Territory Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Support
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations249
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations15
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

LeadMaster vs. Vivocha

See how LeadMaster and Vivocha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.