LeadMaster Features

LeadMaster

CRM & Lead Management Solution

4.08/5 (33 reviews)

LeadMaster Feature Summary

  • Customizable functionality
  • Lead age tracking
  • Marketing automation
  • Call center features
  • Calendar reminders
  • CRM
  • Cloud call center & click-to-call integration
  • Automated dispositions
  • Case history
  • Sales quotas
  • Lead analytics
  • Sales management
  • Sales team hierarchy
  • Individualized dashboards
  • Mobile & tablet access
  • Mass emails
  • Email bounce manager
  • Email history
  • Encrypted fields
  • Inline forms
  • Hyperlinked forms
  • Field call scripts
  • Searchable forms
  • Notes
  • Pipeline reports
  • Automated outbound calling
  • Integrated with VOIP
  • One-click call list
  • Customized call lists
  • Date based workflow
  • Milestone triggers
  • Automatic emails & text
  • Administration panel
  • Data mining
  • Multi-record update
  • Activity tracking
  • Application integration
  • Assignment management
  • Email & calendar synchronization
  • Commissions management
  • CRM integration
  • Custom forms
  • Customizable reporting
  • Data visualization
  • Email integration
  • Forms management
  • Labeling
  • Lead capture
  • Automatic lead distribution
  • Lead scoring
  • Message board
  • Multi-language
  • Opportunity management
  • Pipeline management
  • Progress tracking
  • Real time data
  • Receiving
  • Sales analytics
  • Sales team reports
  • Power search
  • 3rd party integration
  • Web integration
  • Business rules & workflow
  • Discounts management
  • Smart queue prioritization
  • Landing pages
  • Sales forecasting
  • Case management
  • Chat
  • Custom fields
  • Drip marketing
  • Email templates
  • Flexible lead assignment
  • Role permissions
  • Business intelligence
  • User activity reports
  • Prospecting tools
  • Territory management
  • Help desk integration
  • Reporting & statistics
  • Access control
  • Campaign management
  • Performance reports
  • Lead management
  • Contact management
  • Email marketing
  • Lead nurturing
  • Client management

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Email Integration (53 other apps)
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Real Time Data (60 other apps)
Reporting & Statistics (60 other apps)
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Search Functionality (71 other apps)
Third Party Integration (92 other apps)

Competitor Feature Comparison

Mobile apps

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LeadMaster Feature Reviews

25 reviewers had the following to say about LeadMaster's features:

C.J. Lockert

VP of Sales

2014-10-07

Pros

They have very accessible and helpful support, as they had someone assigned to us for any issues.

Cons

It wasn't designed for telephone sales and was hard to build accurate statistical reports

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

2/10

Recommendations to others considering LeadMaster

Make sure the product is designed to fix your sales process (e.g., phone sales or face to face).

Source: Software Advice
Helpful?   Yes   No
Read more
Desirae Szloboda

LeadMaster

2017-04-20

As is the case with most CRMs, the more organized your company's data and processes are, the faster you can get your system up and running and focus on user adoption and training.

Pros

It also integrates very well with Outlook and Google Calendar.

Cons

What I liked least about this app is that, while the initial questions regarding your business and data for setup can help customize the program to fit your needs like a glove, if your processes are not shored up at the start and you aren't exactly sure what you need to track and how you need to track it, the setup can become confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Laurie Hopelian

CM Marketing Tool

2014-07-10

Pros

I like the email integration with Outlook.

Cons

There's a large learning curve for customizing reports. I think the tutorials are a good start, but most of the time, I just have to play with settings and see what happens.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering LeadMaster

Watch all of the available tutorials. Be patient, and don't be afraid to make adjustments.

Source: Software Advice
Helpful?   Yes   No
Read more
Kewal Gupta

2011-07-21

Making sure no lead was missed and was always allocated to someone for follow up, whether from e-marketing, filling in a form on a website or even a lead from a trade show. 7.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Margery Murphy

2012-11-29

In 1999 I founded Acadia as a virtual call team, skilled at providing inside sales support and lead generation for manufacturing and technical organizations.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Kelly Erwin

We really only use LeadMaster as a contact data base.

2017-09-28

I was sold on this product by the sales rep. He has always been very helpful.

Pros

The search feature. The ability to send mass emails and the feedback, i.e., did not open, asked to be taken off list, etc.

Cons

I would prefer written instructions - I can skip the parts I don't need, easier to go over something I didn't understand, available to review while performing the steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rod Hadean

CRM Leadmaster

2016-11-08

Set up and support team were very helpful in getting us up and running.

Pros

Fairly simple to use for lead tracking, appointment, reminders ect.

Cons

Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering LeadMaster

Good CRM for the price. Probably better for those who are a little more experienced with CRMs

Source: Software Advice
Helpful?   Yes   No
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Kathi Rheinbold

Robust, deeply customizable, and excellent support

2015-07-27

Pros

LeadMaster is designed in an internet era for people and companies who need their CRM product to work for them.

Cons

Because the program is so customizable, it can be a little overwhelming on the front end to have to make all the decisions about data and reporting.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering LeadMaster

As with any CRM program, the more organized your initial data, the easier and faster you can get set up. Consequently, the opposite is also true. If your data is a mess, they can only do so much to organize it for you. The program can be made to do anything you want, but you have to know what exactly you want!

Source: Software Advice
Helpful?   Yes   No
Read more
Diane Umoh

LeadMaster Lead Management Complete Marketing Automation

2014-10-16

Pros

LeadMaster offers a comprehensive CRM at a great price.

Cons

Currently, the email campaign editor does not have a working spell check function.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering LeadMaster

Ask lots of questions early on from your team. Understanding everyone's needs early on is a great way to figure out whether LeadMaster is a good fit for your company.

Source: Software Advice
Helpful?   Yes   No
Read more
Thomas Schick

2012-11-28

Our company works with marketing communication firms throughout North America and for years have been using lead nurturing as a daily part of our new business development process.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Scott Mahnken

2011-08-05

During my career as a sales manager and business owner, I've worked with about a half dozen different CRM systems, including Salesforce.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Juliana Giordano

Easy-to-use, fast and simple product

2014-07-25

Pros

The best thing about the product is the easy-to-use interface. The design and layout of the software make it a great value to all companies.

Cons

The only issue we had was a few of the design features that could not be changed.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering LeadMaster

Ask what the customer support is like and how involved they will be in teaching you how to use the product. LeadMaster's customer service is incomparable to other CRM software because they don't charge you for the initial support one would need to learn all the features of software like this.

Source: Software Advice
Helpful?   Yes   No
Read more
James Bower

2011-07-29

GetRosy.com had been using salesforce.com for the past 3 years, but was looking for a system that would provide lead nurturing, workflow automation, and overall ease of use - functionality that was just not available within salesforce.com without incurring a large, monthly fee.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Lisa Burkett

An easy yet dependable CRM that gets the job done

2014-08-22

Pros

The library is an excellent tool.

Cons

I wish they would push our leadership to have the training webinar for the sales people.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering LeadMaster

Sometimes, you don't need every expensive bell and whistle out there; it can get really overcomplicated. Small businesses will definitely benefit from using a product like LeadMaster.

Source: Software Advice
Helpful?   Yes   No
Read more
Siddesh Raj

Great Marketing reports

2018-06-22

Pros

This is a great software for small and medium industries for the data management and get great results from it.

Cons

Even though it is flexible and has benefits, it also has few updating errors and sometimes the software get slow.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mary Gilliam

This is my first time choosing a CRM database

2017-09-27

Pros

User friendly data entry processes.

Cons

Part of the challenge was my naivete about CRM databases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brian Taylor

2011-07-18

Having struggled through two inadequate database and communications systems for my college, I was looking for a low-cost product that would give me a high degree of autonomy within the system and infuse our office with efficiency in managing our sales process.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Jamie Smith

Leadmaster has been a huge asset to our marketing department.

2017-10-30

This CRM has helped streamline our marketing efforts and provide more accountability to my team.

Pros

I also have a wide age range of reps and they all find the app very easy to use.

Cons

The layout of some of the reports could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nicole Lee

We love our Leadmaster

2014-08-20

For our smaller dealerships who have never used a crm, Leadmaster not only gave them the understanding of the systems, the ease of use, the customer service, but an increase in sales because of the ability to use drip campaigns to keep potential clients interested.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brittany Carter

Flexible

2018-02-08

Pros

Leadmaster is flexible you can customize the platform with your preferences. It is easy to use and learn by utilizing the cloud based solutions.

Cons

It does not track students designed for enrolling.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Andrew Lageman

Lead master more like only leader

2019-01-27

Pros

I like the most about Leadmaster is then it turns all of my clients into the leader of their projects.

Cons

Lead master could have more options when it comes to their drop down at the capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Charles Zimmerman

LeadMaster Lead Management Review

2014-11-17

Pros

I like its integration with Outlook and Google Calendar.

Cons

It's a bit difficult to set up and a bit difficult to customize.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering LeadMaster

It provides use-cases for specific business cases and specific tests to evaluate these use cases.

Source: Software Advice
Helpful?   Yes   No
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Alexander Nichols

All inclusive, inclusive, CRM tool. Powerfull automation & customizati

2014-07-30

Pros

While Salesforce is a multibillion dollar activity, they created a shell that can be used by other apps.

Cons

I really have no prevailing concerns. Their customer service is always on top of any concerns I have. They tend to your business needs like I have never seen before.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering LeadMaster

Try it out. Of course, the trial period may not make you aware of how powerful it is. Its true power rests in its automation and customization. I would suggest a subscription.

Source: Software Advice
Helpful?   Yes   No
Read more
Carl Swan

Great Product for the price!

2017-10-11

Pros

Emailing and prospect tracking are the best features.

Cons

The program is not as easy to navigate as others, but well worth the price!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Too complicated

2018-10-03

Dissatisfied to say the least!

Pros

I have used it for a very long time and have never been able to truly be happy with it.

Cons

This CRM is too complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from LeadMaster


Hello,
We are sorry they didn't have a good experience. We do try to make sure everyone is able to experience the benefits of using our product to the fullest extent and to help them grow their business.

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