myphoner Features

myphoner

Lead management for cold callers

4.64/5 (72 reviews)

myphoner Feature Summary

  • Activity tracking
  • Notifications
  • Campaign segmentation
  • Lead capture
  • Lead distribution
  • Lead queueing
  • Sales reporting
  • Search functionality
  • Personalized campaign dashboard
  • Call tracking & notes
  • Call reporting
  • Automated follow-up scheduling
  • Lead assignment
  • Automatic lead distribution
  • Call results
  • Call list management

Sales Feature Comparison

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API (153 other apps)
Activity Dashboard (102 other apps)
Activity Tracking (64 other apps)
Automatic Notifications (56 other apps)
CRM Integration (129 other apps)
Collaboration Tools (56 other apps)
Contact Database (64 other apps)
Contact Management (60 other apps)
Customizable Templates (57 other apps)
Data Import/Export (57 other apps)
Email Integration (53 other apps)
Lead Capture (49 other apps)
Lead Management (61 other apps)
Real Time Data (60 other apps)
Reporting & Statistics (60 other apps)
Sales Analytics (62 other apps)
Sales Reporting (60 other apps)
Sales Tracking (52 other apps)
Search Functionality (71 other apps)
Third Party Integration (92 other apps)

myphoner Feature Reviews

25 reviewers had the following to say about myphoner's features:

Colin Watson

Straightforward, Easy to Use, Great Support

2019-06-27

We needed a system which allowed a small telesales team to work on the same data lists simultaneously with each able to make notes against leads which can be shared, and also to claim a lead once specific discussions/negotiations are taking place.

Pros

Allows sharing of sales prospect list among team; individual leads can be claimed by users for follow-up; allows multiple lists to be worked on; allows status tracking easily; virtually no training required for users - simple, intuitive, does just what is needed.

Cons

Not a con of the system (as it does everything that it says it does) but it would be useful if there was a straightforward way of competing after-sales processes within the system, but appreciate this is more of a CRM function than a sales database function.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from myphoner


Hi Colin, thanks for the kind words - really appreciated!

Read more
Nashan Vassall

The ultimate outbound sales tool

2019-11-13

I've tried about 30 other sales tools and this is one of the few that I keep coming back to.

Pros

I love how Myphoner is setup like a database, and only shows one record at a time.

Cons

I wish the software automatically gave me more background data on a lead in real time so I didn't have to go and research it myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wouter Vonk

The go-to cold call software if you want automation

2017-04-19

All suspects en prospects are in myphoner and whenever the contact becomes a lead or a lost, we automatically send it to our CRM and run (marketing) campaigns on these contacts.

Pros

zapier integration is an absolute must

Cons

have not found anything yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hector Sandoval

Thanks for an excellent lead prospecting software

2019-07-01

Lead follow up is maximized for greater business effectiveness and revenue.

Pros

I like the ability to go back and pick up the calling of leads right where I left off. Other lead databases required me to search for the leads still needing contact, but myphoner keeps my place and keeps the lead order intact, while also making it easy to target callbacks for lead follow up.

Cons

That it does not offer customizable forms, or fields to hold image files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyler Johnson

Best Cold Calling Software For Scorching Through Leads

2019-09-17

Optimizing their time by having them go through more dials on a daily basis was a HUGE selling point when we considered MyPhoner.

Pros

The way the software feeds ANY caller the next due prospect in the list makes it better for each other caller - no callers need to worry about exhausting the same lead too many times without making contact with the prospect.

Cons

My only complaint would be the call tracking analytics - they seem to always be slightly off from our internal phone software's tracking analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mireya Estrella

It does the job well!

2019-06-27

Very happy with program.

Pros

Easy to use, allows me to document interactions with potential clients, customizable, let me know when there's a "duplicate" contact and gives me the option to merge leads.

Cons

"skipped" lead return too often.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Roxanne Sweazey

Great sales software

2019-06-27

Easy to use and a great software program I use every day.

Pros

Keeping track of new contacts easier until they buy our products and become customers.

Cons

It would also be nicer to be able to print reports on my calls as a sales person and sort say buy state or country.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from myphoner


Hi Roxanne, thanks a lot for your review and feedback!

With regards to lost leads that you want to follow up on, you can still set a follow up time on those, and then you can move them to the call back state later using a migration. If you only want to follow up on specific lost leads, you can create a category under lost (e.g. "follow up later") and only move the lost leads with that particular category back to call backs.

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Frits Strating

Nice product

2017-03-07

It is a very good way to call fast a list off contacts and report this.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jacob Riff

The one cold calling tool that actually work

2014-12-11

On the con side I can only think of the statistics but they are improving every month.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gina Cataldo

myphoner Review

2019-06-27

I have used myphoner as an SDR and I am still using it as an SDR Supervisor. As an SDR it helped me stay organized with the different verticals I was calling depending on the timezone they sat in. Now as a Supervisor I can manage lists for my team and help them stay on top of leads that could turn into potential customers.

Pros

New hires can learn the software and all of its functionality on the first day.

Cons

I wish the platform was able to offer more sales engagement solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Aditya B

Value for money for sellers

2019-07-02

Also, consolidate the database coming from different sources at one place.

Pros

Easy navigation. All info is visible in one go without any need to scroll.

Cons

Needs integration with the CRM's like salesforce A mobile app would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Tayler Ursu

Great system for business development teams

2019-06-27

Myphoner allows our business development team to reach out to many prospects in a short period of time. Helps the team be proactive in following up with prospects.

Pros

1) ease of use 2) highly customizable 3) makes calling cold leads a breeze 4) their team has a hands on approach to help make the software work for you.

Cons

1)they had no phone dialer..but have now included it. 2) integrations with other crms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeroen Teiwes

Easy to use, worth the money!

2019-07-03

Going through a list of leads and burn the ones which are not a right fit in MyPhoner is very easy!

Pros

Powerdialing is made much easier, it even works better then the tools which are included in my CRM.

Cons

I miss a feature to integrate with our current (soft)phone system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alen Antony

The Best Tool for Your Sales Pipeline

2017-10-29

An elegant way to maintain Sales Funnel and Cold-Calling Stream

Pros

The simplicity in the UI and Features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Pace

Rock simple calling tool.

2017-02-06

I generally do not like to use CRMs for cold calling because they are just too clunky and tracking too many things that don't matter for unqualified leads.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Brown

Great telemarketing software

2019-06-27

This is a good fit for us ...

Pros

I liked that it was Saas based and had Zapier integration.

Cons

Can't seem to edit user info and it would be nice if you could schedule performance reports to be emailed to a list of people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from myphoner


Hi Kevin, thanks for your review - those stars keep us going :-)

With regards to your editing user problem, I will contact you directly to get it resolved.

Read more
Jimmie Needles

Why you should use myphoner as a budding insurance agent

2018-04-12

It integrates with Zapier so you can actually find an inexpensive CRM and move your newly found prospect over automatically. I think the low price combined with the usability of this software makes it a winner for anyone starting out in telemarketing or appointment setting.

Pros

Once you reach a lead and turn them into a prospect, then you can add them to your CRM.

Cons

If you are looking for a major predictive dialer this is not for you. This is a click to call dialer (which I prefer) and you need to get used to setting how you want to go through and dump leads, or put leads off or dead vs archive (I would think they would be the same).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Steven Kilzer

Beautifully Simple and Effective

2015-03-12

All of the other lead management tools are bloated with features.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tony Smith

Great Product

2017-04-29

I create time with this product.

Pros

The integration with other products is probably the best feature. Also, the ability to customize is key as every industry is different.

Cons

Also, if there would be a way have different templates of voicemail that way you are not sending the same vm to the same person day after day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from myphoner


Hi Tony, thanks for reviewing! We are actually in the inception phase for both of your suggestions, but haven't decided on when and how it's going to happen yet.

You can follow along in what's coming to myphoner feature wise in our public roadmap: https://www.myphoner.com/roadmap

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Sherry Wheat

Easy to Set-up / Easy to Use

2016-11-14

We love the flexibility to easily import and configure different types of lists, the ability to re-assign lists, to single or multiple agents, on-the-fly and quick user adoption.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
jose moya

myphoner: The Best Dialer for your Business

2019-02-06

best cold calling software!

Pros

Software thats used to cold call to provide a better workflow for sales agents and their teams.

Cons

Keeps everything easy and simple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nitin Garg

Very good software to manage outgoing calls for small and medium businesses

2017-07-03

Were able to track calls to leads and ensure that the admission team is making regular calls.

Pros

1) Easy of use 2) Easy to set up 3) Easy to access data Myphoner is great for small and medium teams to manage cold calls

Cons

1) Need to have more filter options when data is displayed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen Marc

myPhoner Rocks!

2019-07-05

Pros

Ease of Use; Intuitive user interface; Excellent reporting

Cons

Inability for end-users to sort / re-sort records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
koen van der Weijden

Myphoner delivers beyond expectation, price/quality excellent.

2014-12-20

Im using Myphoner for 4 months now and I wouldnt change it for anything else, the software is easy to use and simple but it still manages to offer an advanced toolkit for lead management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
michael fenton

easy, simple and affective

2017-08-29

better calls to prospects and better information recording

Pros

ease of use and good integration of 3cx and good user interface and easy to set up .

Cons

could do with a few more features such as integration of Out look Callander but still better then closes competition

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more