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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs...
Cloud-based application development tools with database building and on premise systems integration allowing rapid development...
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Verified reviewer
Industrial Automation, 11-50 employees
Used daily for 1-2 years
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Worked with all of them (SAP, Dynamics, Netsuite, Sage, Epicor, etc) and it is by far the least functional, but very "pretty"
It has a pretty interface. I have to say more to have this valid, but I really cannot think of anything else "nice" to say about the product.
No ability to do journal entries, their is no relations between apps, half of the functions don't work, requires extremely extensive customization to do the simpliest tasks. Features are not consistent between sales and purchase (ie has blanket purchase order, but no blanket sales order among pretty much every feature). Useless manufacturing app (impossible to set-up work centers or maintain BOMS or any PLM)
Maria D.
Electrical/Electronic Manufacturing, 10,001+ employees
Used daily for less than 6 months
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Convenient open source program: run through a browser, no need to download the application to your computer. Odoo can be used outside the office. Installing and removing modules is quick, unlike SAP.
There is a problem with the financial report here - you will not be engaged in accounting in the system, you have to switch to another software. Not enough features and capabilities. Localization is such that it is easier to switch back to English.
Anoop M.
51-200 employees
Used daily for 2+ years
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Increase in efficiency of running my business by 60%
8 years ago we were actively helping some of our customers implement SAP. I was researching on a better system that is affordable for small and medium business as well. I found OpenERP(Now Odoo) and give it as an R&D project for my team to learn. Seeing the ease and freedom, we implemented it for our business and partnered with Odoo and started providing it as one of our core services to manufacturing/Retail...
Documentation is scattered across different channels, needs to be centralized. Odoo is still a young company and has a long way to go compared to SAP, but they are working on it.
We appreciate the awesome review Anoop! Glad to hear the flexibility of the Odoo ecosystem is an important point for you. We will continue to make our content (especially documentation) more accessible and comprehensive in the future. Thanks for the review!
Verified reviewer
Mining & Metals, 11-50 employees
Used daily for 6-12 months
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1- Organized and connectable: the Odoo has a good UX/UI, you can found your specific function faster and Sometimes from the same page Like make a task for my assistant while I'm on the sales page. 2- Open source: you can add your very specific needs easier than other software. 3- low cost: for mid co. 50-100 it may cost 5000$ in the year and that about 1-5% comparing other software. 4- easy to implement: setup and run in 1 day for example SAP needs months for implementation.
1- Slow: Odoo Develop using python and not all customers have high-quality computers. 2- many modules still missing: other software like SAP is very customizable comparing to Odoo, many modules aren't added yet.
Verified reviewer
Information Services, 1-10 employees
Used daily for 1-2 years
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Great experience if you don´t have malfunctions in your system
Functionality, easy of use, the product is open source, very easy to add new functionality. Security is great.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP. You can do a lot of things with the product but there is not enough technical documentation.
Thanks for the review, we appreciate the overall positive rating! It seems your main challenge was with localization in Mexico and some multi-company configuration. We have many companies successfully using Odoo for their multi-company setup in Mexico, and we would like to make sure you are one of them! Be sure to contact odoo.com/help if you have issues and one of our team will help you get them resolved! :)
Guillermo G.
Accounting, 1-10 employees
Used daily for 2+ years
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Integration of various other software solutions into one, real time info avaliable everywhere
Easy to use, cloud based, value for money
Access control features, would be great if you can restrict master data creation and functional transactions
We appreciate the great review Guillermo! Odoo looks forward to continuing to create value for your company as well as seeing your team grow. :)
Kathleen G.
Wholesale,
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Conceptually this integrated cloud based system sounds great.
This European based company providing a cloud based POS system has failed miserably. After several months of uploading data and finally at the stage to be able to test the Odoo POS it was discovered what they already knew; that Odoo POS can not handle taxes in Canada or the USA properly. The Odoo POS system is only capable of charging the local taxes. Sale shipped out of state or province with different tax rates can not be processed in the Odoo POS without the wrong tax being charged. Their solution is to create new databases for each state and province with unique SKU's and Barcodes and have staff log in to a different database when shipping any place that has a different tax.
Suzyo N.
Computer Software, 1-10 employees
Used daily for 6-12 months
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I use Odoo ERP to manage my business everyday, it makes my business flow seamlessly
Cloud Access from anywhere in the word without restrictions.
No offline access, no offline desktop apps
Alex J.
Sports, 1,001-5,000 employees
Used daily for 6-12 months
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I like that the developers have optimized the platform well. In my 2 years of work, I have never had hangs, even when a bunch of tabs are open in the browser. Also in Odoo it is convenient to work with modules. You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb!
Implementation of the platform in the work of the enterprise, setting up and training new employees are expensive. Therefore, I would not recommend Odoo to small business owners.
Frédéric H.
Computer Software, 1-10 employees
Used weekly for 1-2 years
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For the end user , the interface is easy to use and clear;y definite
The mobile apps and the cloud solution included for free with the software
The backup system not very easy and accurate when you need to make incremential backup of the database
Tunde O.
Information Services, 1-10 employees
Used weekly for 6-12 months
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Good accounting solution
It had all sorts of apps and also supported by a large community of many different apps to cater to certain niche processes. besides the community edition is free and that is a great benefit
can only be modified in Python for community edition, also the cloud version does not allow too much flexibility to customise things like payroll
Awesome review Tunde! We are glad you are getting so much out of using Odoo. Note that in our Online and Enterprise edition users can also have access to Odoo Studio, a tool that let's you customize your business software without writing any code (no need to learn Python for our non-technical friends out there). This is a super fast and efficient way to modify and customize for your unique/niche business needs. Keep up the good work and thanks for sharing your experience! :)
Benoît G.
Chemicals, 11-50 employees
Used daily for 1-2 years
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Easy to use, quick deployment, Module talk together. Host in Odoo cloud, so no maintenance for us
Some bugs, Some feature mising for our organization.
Sean M.
E-Learning, 51-200 employees
Used weekly for less than 6 months
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The installation via AWS is seamless, it was pretty quick and easy.It appears to have a lot of functionality and customisation with additional nodes or modules.
There are some, such as the helpdesk module, that I'd have liked to see in the AWS instance, rather than the cloud app on a separate subscription.
Verified reviewer
Business Supplies and Equipment, 1-10 employees
Used daily for 6-12 months
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very bad
Actually there's nothing I like about this software. Maybe only good thing is it's cloud-based.
POS, warehouse, internal transactions are super complicated. Can't see what's on my warehouse like an excel sheet, which is almost free and available to all.
Amjid A.
Wholesale, 501-1,000 employees
Used daily for 2+ years
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odoo is easy to use and interface is user friendly. Team members and supervisors can have realtime information. it can be integrated to bi tools.
Data is with oodoo therefore it can be a risk as most cloud based apps do have. Local support might be problem in most of the cases.
Ossi M.
Computer Software, 11-50 employees
Used daily for 1-2 years
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We are a Mexican Odoo partner and rather satisfying with Odoo. It is a viable choise for ERP system implementation. I am sure that Odoo will improve their cloud platform.
Odoo has a very decent pricing and is highly modular
It is almost impossible to move between cloud and on-premise Version updates are also next to impossible. They take ages and partner cannot really control the process
Juan M.
Marketing and Advertising, 51-200 employees
Used weekly for 2+ years
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If you are running a SMB with a low budget and are kind-of- IT-savy, you will get away with a reasonably extensive MRP free of charge (when using the Open-Source version). You will count with CRM, Accounting, Operations, and Marketing basic modules, that will get the job done. However if you are looking a seamless experience, you may want to evaluate mainstream tools like Hubspot, Zoho or SAP, albeit facing higher costs.
The open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.
It is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version. Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky
Pierre F.
International Trade and Development, 1-10 employees
Used other for 6-12 months
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Cela marche bien pour celui qui n’a pas trop besoin de développements spéciaux ou pour celui qui a un gros budget et le temps , on a hésité avec SAP, et Odoo et nous avons dû retourner vers Mercator car odoo n’a pas respecté ses engagements du départ, on a perdu beaucoup de temps en réunion et explications pour un développement qui semblait sans fin. On suppose que celui qui peu utiliser odoo comme programme comptable a nettement plus facile,
Nous étions optimistes au départ et odoo qui avait promis des adaptations pour notre secteur et exportations faciles et simples de odoo vers bob comptabilité , c’était innovant !
Les coûts et le temps de développement nettement sous-estimé par odoo eux-mêmes, des engagements donnés à la légères et non tenu et donc plus de 10000 euro gaspillés car nous avons dû abandonner le projet car odoo était dans l’incapacité d’établir une exportation vers bob comptabilité comme prétendues très facile au départ.
Showing original review in French. See translation
Oktay E.
Information Technology and Services, 1,001-5,000 employees
Used weekly for 6-12 months
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It is an open source erp-crm software that uses the python library and the postgresql database. It is possible to add and remove modules and use them as crm, erp or both. It is not inferior to the software that giant companies such as microsoft and sap sell at prices between 10,000 and 20,000 dollars. The interface is very effective, it gives you a baseline rather than the systems that come fully loaded, you proceed by adding the plugins you want to use.
It is a very difficult application to install. Other than that, it's a pretty good app.