Odoo Pricing Plan & Cost Guide

Odoo

Full Suite of Integrated Business Apps

4.21/5 (384 reviews)

Odoo Pricing

Starting from: $20.00/month

Pricing model: Free, Subscription, Open Source

Free Trial: Available (No Credit Card required)

-Odoo Community edition is available for free.

-Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

View Pricing Plans Free Trial

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Odoo Pricing Reviews

Pros
  • It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses.Jaimel R.Read the full review
  • We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.kim b.Read the full review
  • The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.Youness M.Read the full review
Cons
  • Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.Verified ReviewerRead the full review
  • We can summrize it by saying its platfourm where you have to put all your problems and leave it for odoo to solve. Because its builtin app most likley solve all your problems.Niaz Ahmed R.Read the full review
  • The customer support is very bad and we are wasting a lot of time.Verified ReviewerRead the full review
89%
recommended this to a friend or a colleague

25 reviewers had the following to say about Odoo's pricing:

Anonymous

A scalable solution for eCommerce requirements

Used monthly for free trial
Reviewed 2018-10-10
Review Source: Capterra

Pros
Everything, I mean really everything can be managed from one system, from purchase to sale. This makes business flow way more easier. And using drag&drop style page builder is cakewalk.

Cons
Although it's not very expensive, there are cheaper, even free solutions with the same functionality.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Nate Call

Amazing breadth of functionality. Great support from Odoo partner.

Used daily for 1-2 years
Reviewed 2017-07-28
Review Source: Capterra

Broad functionality, full integration, and high extensibility in a low price tag.

Pros
Amazingly broad set of applications. Everything from crm and sales management to inventory and MRP in one application, on one database. Everything is extensible.

Cons
Upgrading to new versions is terribly painful. In fact, it is often easier to back port functionality in a new version to a previous version. Odoo SaaS version is not good. Partner approach is better

Response from Odoo


Hey Nate, thanks for the great review! We are glad to hear your functional needs have been met without the need for a high cost implementation. It is also great to hear that your experience with one of our integrating partners went so well; we try to have an ideal balance between our SaaS and Enterprise products to help fulfill the needs of companies of any size and in the end are very satisfied that you found the perfect fit for your unique situation. Keep up the great work and cheers from Odoo!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Beautiful face very bad customer service

Used daily for 2+ years
Reviewed 2020-08-04
Review Source: Capterra

While I was analyzing the system the attention was incredible. I felt really very well taken care of, once I started having problems, the customer service and support area seemed to have lost all interest in us.

Pros
The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.

Cons
after years of use the migration was impossible and I had to change from software to another brand because I came to the conclusion that the slow support seemed to be guessing how to solve my problems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Pedro Martins

Good ERP solution

Reviewed 2017-02-17
Review Source: Capterra

A very simple to use and very complete solution with very operational modules that cover the most basic and necessary functionalities in the management of a company of any size

Pros
Easy to work and cheap when comparative with others competitors

Response from Odoo


Thank you for your feedback Pedro! We are proud to be able to offer a powerful yet affordable business solution :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nathalie Jeffrey

Odoo Review

Used daily for 6-12 months
Reviewed 2019-03-22
Review Source: Capterra

Does as our expectations (most of the time)

Pros
The system is cheap enough and has the main features we wanted to use.

Cons
Not easy to automate some processes, not enough reporting functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Easy, modern and flexible but quirky

Used daily for 1-2 years
Reviewed 2019-03-23
Review Source: Capterra

The 1-800 line is horrible. You can't speak to anyone. In order to speak to someone knowledgable, you have to submit a ticket and wait DAYS. And sometimes they have no clue how to help you. Or you have to pay for Service Pack Hours, which aren't cheap, and then you use up hours to get good help. I would also advise new users/admin to try your best to use the default functionality, try not to customize too much b/c sometimes it looks like it's working on face value but then it turns out not to, or it takes a long time when saving new data. You end up having to wait seconds for loading.

Pros
I like how everything flows together. From contacts, into the quote, into the sale, pulling from product /price list, into accounting. It has helped reduce a lot of redundant work, which we dealt with in our previous systems, which didn't speak to each other.

Cons
The accounting side of things is lacking. It has odd functionality. Like you cannot have 2 decimal places on your Sales side and 4 decimals places for raw materials/purchasing. Both sides have to be on the same decimal count, which is inconvenient. The bank reconciliation functionality is strange. It's not like Quickbooks, I believe it's more of a European way of reconciling, vs a USA sort of method. We've also had issues with the invoices not pulling from item receipts, they tie back to the PO, and ignore the Item Receipt. Which is also odd to me. So there has been an adjustment period on the accounting side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Permana Jayanta

A lot of features

Used daily for free trial
Reviewed 2019-04-21
Review Source: Capterra

Was installed it only for testing purpose, to see if it suit client's requirements. It has a lot of features, but was too expensive for client's budget.

Pros
Has a lot of features. Modular, and open source.

Cons
Pricing is too expensive if you use a lot of apps. Open source version lacks of useful features.

Response from Odoo


Thanks for your review, we appreciate the Bullseye team taking the time to consider Odoo. We aim to be the most cost effective (and resource saving) solution on the market, supporting short and long-term goals of our clients and implementation partners. We are happy to help in this regard! Here is a link to our Implementation Methodology which your team might find helpful for future projects (with Odoo or another solution). Let us know if we can assist with anything else! https://www.odoo.com/openerp_portal/static/src/pdf/odoo_implementation.pdf

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nathan Romano

ERP that delivers

Reviewed 2018-01-20
Review Source: Capterra

It is one of the best ERP's for the price. It started out as a free ERP but then they started charging (not that it is a bad thing, just stating the facts).

Pros
This software is easy to use, easy to setup, easy to understand. There are so many things you can do that it really feels like you are behind one of the most expensive ERP's out there.

Cons
You will have to take time to set it up correctly, you will have to learn how to use it. Don't expect it to be running magically. It is not a flaw of the system, it is just what every piece of software to manage your enterprise requires and that takes time.

Response from Odoo


Thanks for the review Nathan! We love hearing about how Odoo is helping companies like yours and strive to continue delivering the best business software on the market! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carlos Benjamin Gomez Fregoso

Great ERP and the Cheapest of them all

Used daily for 6-12 months
Reviewed 2020-03-29
Review Source: Capterra

It is Great, Cheap, Easy to use, Easy to Setup, a Great ERP with a lot of things that you can change.

Pros
It is very easy to use, you can see that the uSer Interface is done to be used by anyone, it is easy to setup, and in Timing against others, it is Awesome.

Cons
The Support is Slow, you need to wait a lot for something to be resolved (in Mexico).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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awogor matthew

Best for business Management CRM and Marketing

Used daily for 1-2 years
Reviewed 2019-04-03
Review Source: Capterra

Odoo is overall the best CRM software to manage all your businesses in one place including invoicing, marketing, management etc.

Pros
Odoo is an all in one business software that is comprising of CRM, billing-invoicing, accounting, Email Marketing, manufacturing, website/e-commerce, warehouse - and project management, and inventory and many many more which has been providing value at an extremely affordable price. The software is so broad that you can manage your business all in one place including email marketing, e-commerce solutions and more. It comes with both enterprise and free.

Cons
Odoo is technical to setup. I could have got lost when I signed up but I sorted some YouTube tutorials which got me back in the lane.

Response from Odoo


We are happy to hear you and your team have found so many uses for Odoo within your organization! Keep up the hard work! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jaimel Rivera Soto

industrial engineer specialized in the business area, project manager and Odoo consultant

Used daily for 1-2 years
Reviewed 2018-07-04
Review Source: Capterra

It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. Its easy use and the integration of all its modules make it the perfect tool for any company that needs to manage its processes

Pros
It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.

Cons
because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ebrahim Alfardan

Almost complete ERP for a fraction of other software

Used weekly for 1-2 years
Reviewed 2019-11-08
Review Source: Software Advice

From what I have seen so far, Odoo solved or at least helped the situation of every information/workflow related problem we threw at it.

Pros
I could not think of any business function not covered by Odoo and it is done with elegance; there is no limit to what can be done with it and the subscription prices are reasonable.

Cons
There are some IT cost associated for implementation and configuration, that is if you want to fully utilize it. Also, I cannot understand why it cannot be purchased, is it because of GPL? but it is being sold as subscription!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ignacio Navarro

Using Odoo CRM-ERP

Used daily for 1-2 years
Reviewed 2019-09-05
Review Source: Capterra

Pros
Price the best ROI in market (Mexico) User experience

Cons
Direct support from Odoo could be better

Response from Odoo


Thanks Ignacio, saying we are the best ROI software on the market is a huge compliment! We look forward to continuing to collaborate with your company and help serve the IT sector in Mexico! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ossi Mantylahti

A valid choise for ERP system

Used daily for 1-2 years
Reviewed 2019-04-23
Review Source: Capterra

We are a Mexican Odoo partner and rather satisfying with Odoo. It is a viable choise for ERP system implementation. I am sure that Odoo will improve their cloud platform.

Pros
Odoo has a very decent pricing and is highly modular

Cons
It is almost impossible to move between cloud and on-premise Version updates are also next to impossible. They take ages and partner cannot really control the process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CJ Palmero

Good ERP, flexible and customizable 100%.

Used weekly for 1-2 years
Reviewed 2017-10-26
Review Source: Capterra

Pros
You can do all you want. The must I like its the pluging and addons that you can get. I like you can check code and new studio its amazing.

Cons
Pricing change this year. I feel like a fool when this year change the model. Its like price grow up 5 times. I hope they come back to the same price in Enterprise version.

Response from Odoo


Thanks for the review CJ! We are constantly working on making Odoo more flexible and customizable as we know every business is different and has a set of unique software needs. Regarding pricing, if you check the pricing page you will notice that we have moved to a per-app model for just this reason. Most businesses only use a few apps so by moving to this model many of our end users are saving a lot of money and paying for only what they use. If your needs are more complex and you require a long list of different apps and tools speak to our team, we are happy to help find the best solution (and value) for your project. :)

Cheers,
The Odoo Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Go down the Odoo rabbit hole at your own risk!

Used weekly for 2+ years
Reviewed 2018-10-24
Review Source: Capterra

Deploying Odoo is much more complex and time-consuming then most people recognize at the outset. If you try to set this up on your own, or even go the cheap route with freelancers, expect to fail. If you try to deploy it on a dedicated server with extensive customizations, expect to pay out the nose and get burned. You should be very skeptical of any customizations promised and demand payment terms that incentive getting the project done.

Pros
Odoo is one of the most customizable solutions out there, great for both goods (inventory management) and services (project management) needs. You can create any number of additional fields or workflows, and works great with the other Odoo applications. Its also a fraction of the cost of similar ERP packages like Dynamics, Netsuite or Oracle.

Cons
There's really no reason to use Odoo's accounting package separately from other Odoo applications. Its an ERP solution, not a stand-alone acconting package. Odoo also doesn't have any payroll functionality, limited credit card processors and the connection to bank accounts relies on 3rd party plugins. But the biggest drawback is that you need an experienced project manager, an Odoo developer and 6 months of work to implement the solution.

Response from Odoo


Hi Anonymous Reviewer! We analyzed your feedback and appreciate the positive as well as constructive feedback you submitted. Without having your company information we have no way to reach out to you to help alleviate the difficulties you have had, however please contact us on our help page at www.odoo.com/help to request assistance. We understand that an implementation can be simple or complex based on the unique conditions of each company, and perhaps in the case of your organization the needs were complex enough to create challenges for you. We provide free resources to remove barrier to entry for small companies, but encourage larger organizations with intricate workflows to consider an official partner who has been trained to handle ERP projects as opposed to a non-certified freelancer (as is common with Netsuite, SAP, Oracle, etc). Our #1 priority is the success of your project, so contact us and let's find a solution together! Thank you for your feedback. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Prashant Marya

Most easy to use and self configurable business suite!

Used daily for 2+ years
Reviewed 2020-04-30
Review Source: Capterra

Pros
It’s easy to install, easy to configure and don’t cost a bomb to own. Plus as it’s open source, new modules and apps can be developed without worrying about any sunset policy. Also, “one system to manage one business is key differentiator.

Cons
It should have nice mobile app and should also have more inbuilt localised features according to each country/province. Specially for accounts, taxation, HR etc. Also different pricing for “self service users” can make Odoo more competitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great but expensive

Reviewed 2016-04-17
Review Source: GetApp

Best all around ERP system on the market. Used system before odoo 9 on self hosted server. New odoo v9 fixes usa accounting issues. We tested with full package and add-ons for a complete all in one erp system

Pros
Does everything and anything you could imagine

Cons
Expensive; to the point where as a small business youll need to moonlight as street-walker and sell your body to pay their monthly fee structure. Really wish these guys would come up with a business tier for smb, as their current market strategy only seems to care about medium to large scale operations that can afford $500-$1000 per month for ERP sys... and this price doesnt even include support, except for technical/error issues.

Rating breakdown

Value for money
Ease of use
Customer support

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Maria Alejandra Ospina

magnificent tool

Used daily for free trial
Reviewed 2018-11-10
Review Source: Capterra

Pros
Odoo powerful tool for managing projects is a marvel that has completed our expectations of a truly organized company.

Cons
Very good interface, fair and accessible prices for SMEs.

Response from Odoo


Thanks for the review Maria! Glad to see such a positive experience for your Supply Chain management. We look forward to our continued collaboration with your organization! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Frédéric Toussaint

We use this software to manage production and supplies. Great tool.

Used daily for 1-2 years
Reviewed 2017-06-20
Review Source: Capterra

Perfect tool for us in production and supply chain management

Pros
This software is flexible, powerful, and shows an unbeatable ratio quality/price. I do recommend it.

Cons
Support is very hard to get these days. It used to be much better. It has become impossible to have support on the phone and reactions request for support are very slow.

Response from Odoo


Thanks for the review Frédéric! It is always nice to hear such great feedback. We noticed you mentioned interest in more comprehensive support which is something we are currently growing at a rapid rate! I recommend checking out the Odoo Youtube channel where we have live support sessions where you can ask your functional questions and have them solved in real time right on your screen. We also have quite a few instructional webinars and demonstrations to help your team get the most out of Odoo, feel free to check it out and subscribe as we add new content all the time. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Alfredo Rondon

I'm an user of the program, I use it in my office as our ERP, v8 overall is great.

Used daily for 1-2 years
Reviewed 2018-08-01
Review Source: Capterra

new ways to understand business models, new professional tools because it a very popular software now a day.

Pros
The UX design is very simple The default features covers a lot. It's customizable by coding. the price.

Cons
It isn't a great tool for a non-common business model. It depends on the data base, so if you have a lot of info it lags.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Saravanan Sakthivel

My Pros and Cons about Odoo

Used daily for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

Pros
User Friendly in many cases Not a double entry system Most of the business concepts covered Affordable cost when compared to other ERP Some companies can use the software directly without even customizing

Cons
Still some users not comfortable with GUI Enterprise version cannot be affordable by Medium Micro Enterprise's Assigning user roles still difficult by front end users Backing up software is not incremental from front-end Many companies unable to fit in the default product

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Corey Staub

DO NOT BUY SUPPORT PACK - Outside Source Help

Used daily for 6-12 months
Reviewed 2020-09-25
Review Source: Capterra

I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.

Pros
We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

Cons
I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back. In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Mindaugas Paulauskas

my review

Used daily for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

most benefit - after 3+ years of working as implementation odoo solution. it has quite big customization possibilities per settings/technical settings. after all - it have good implemented basic constrains per modules. it is lack as i wrote - deep customers market solutions (special solutions). it is like a very good framework. for everything, but as far for nothing, because to adopt to real customer story you need big background of understanding how it works and need quite big implementation of programing things (custom developments).

Pros
good out of the box framework. good dependencies per all modules.

Cons
still very lack of detailed solutions. very poor support of partners. very bad deep understanding of overall solution in odoo (as main provider). also - pricing not competitive to markets (like what is normal price in Belgium is not normal in Lithuania).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Muhammad Usman Anwar

Reporting required more work

Used daily for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

smooth business process and streamline activities

Pros
user friendly, fast, least expensive, adaptable

Cons
Reporting, lack of in-depth analytics,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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