Outfield Features

easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

Thank you for your feedback, Dan! We're happy to hear you are enjoying the "Real Time" aspect of our product, it's a fan favorite! Regarding the cons you listed: It sounds like you should try leveraging the Deal Pipeline feature. From there you can assign the accounts to customized stages such as prospect, active, or pending contract. Once they are in your pipeline, you can move them from stage...

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What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away.

A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do.

That you can set it up with what is needed and makes your life simple and have all data needed to make good work and business decisions also you can have a history of growth and detail pictures of looks changes etc

That it will not aloof sometimes to save the work but is been fixed now!!!! So you would do all the work and it will not alloud to save it so you'll have to start again I think the problem was how the questionnaire was set up by the company

It's ease of use. Uploading accounts was a breeze. Checking in to dealers also very easy. Forms are intuitive and easy to use. Our team enjoys using the software, very few bugs so far. Makes admin of the software easy for me. Reports are easy to forward and to read for our internal team.

Would like some more organization options ie. dealer by volume, dealer by type. Would like to be able to add more than 5 photos.

I like the ease of use the most about the Outfield software. It loads my data pretty much everywhere very quickly and there are minimal glitches or bugs. Great at keeping track of visits and documenting them.

I do not like how sometimes it will open up the maps on an Iphone and device and take you a different location than the one selected at times. I also think it would be helpful if the app could show you at an overview when the last time was you visited certain locations, that way you know right away which stores you need to visit.

I like that I can always go back and review my notes on my check in's. I also like that you can open navigation straight from the app. Adding pictures is also a big plus.

When I've checked into a location, and try to exit to look at some previous notes or another screen, sometimes the timer on that check in freezes and it's difficult to know how long I've actually been there once I'm ready to check out.

Route optimization is nice so are the import and export features. It has a lot of potential but comes up just shy.

Can only route from phone. Will not save route. No way to attach contacts to accounts. Stay scared that when I leave the routing screen my route will be gone. No way to color code pins as done.

Being able to capture information that can be used for future visits. Easy to navigate from screen to screen. Gives visibility to other team members.

Uses lots of battery life. Need to have a portable charger at all times when using the app. App is also slow when cellular signal is week.

The measurement, tracking and engagement it provides to our leadership. Also the competitiveness it creates between reps to review others comments and total number of travles

Ability to easily track back on data. Ability to input additional important information like sales by category and dsd vendors billing

It allows me to make valuable observations and to easily document them for quick review and follow up.

I find the pictures quite difficult to take and to place into the software along with store comments and observations.