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Outreach Comparison

Overview

Outreach is a cloud-based sales automation tool that helps sales teams create, optimize & repeat sales campaigns with email...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

125

71

15

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I love the functionality and the ability to save me time when calling in blocks. The workflow is very intuitive and easy to use.
I love how Outreach fits seamlessly into my workflow as an Outbound rep. Setting up triggers around email opens / clicks has been a huge value add. The customization is fantastic as well.
Overall, solid tool that allows you to reach your sales and marketing goals. It is a great tool for Sales Development teams that keeps them on top of their tasks all in one platform.

Cons

There's always something wrong with it. What's worse is when you put in a support ticket, they always give you some generic issue that its on the customer's side.
You then later find out that they lied and are exeriencing an outage. Then you ask repeatedly for a call back because your manager is upset with them and they can't bother to do that.
I don't have a much to complain about. One thing is the outbox doesn't warn me when it stops sending emails out and sometimes won't resume after 24 hours.
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features12
  • A/B Testing
  • API
  • Action Planning
  • Activity Tracking
  • Customer Profiling
  • Drip Marketing
  • Email Integration
  • Email Templates
  • Multiple User Accounts
  • Real Time Reporting
  • Sales Analytics
  • Sales Reporting

Integrations

  • Total integrations43
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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