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Pepperi vs Sana Commerce Comparison

Overview

Accelerate growth, reduce overhead and improve transparency by connecting field sales and B2B eCommerce on a single, flexible,...

Sana Commerce Cloud helps organizations delight clients, boost efficiency, and drive agility by making ERP and e-commerce work as one.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$500/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(63)

5

4

3

2

1

37

21

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

(50)

5

4

3

2

1

26

24

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Most of all, I have really grown love and appreciate the simplicity and sleekness of the software.
Great value and super easy to use. I highly recommend this software.
Good experience but a lot of frequent issues with QuickBooks integration. Good customer service was given at all times.

Pros

They have a great training plan setup and ready and their project management was excellent.
After 7 months, I have a good feeling with Sana Commerce. Great customer retention program.
The price quality ratio is very good. Stable and steady solution.

Cons

Terrible customer service. Will not respond to repeated requests (dozens and dozens) by phone call and email.
Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing.
After some teething problems working with a local Pepperi integration partner in Sydney, we have now been up and running for over 15 months using the software religiously.

Cons

Sometimes pinpointing the cause of errors is troublesome.
No customizations can be made on Sana (just NAV or other ERP).
It is difficult to establish business rules, as well as to develop them due to their high cost.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features102
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Audit Management
  • Authentication
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Client Portal
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Field Sales Management
  • For B2B
  • For Retail
  • GPS
  • Goal Setting / Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Kitting
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Signature Capture
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Data Sources
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • Route Optimization
  • Rules-Based Workflow
  • SEO Management
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Special Order Management
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Territory Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Warehouse Management
  • Website Management
  • eCommerce Management
  • Total features83
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Audit Management
  • Authentication
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Client Portal
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Field Sales Management
  • For B2B
  • For Retail
  • GPS
  • Goal Setting / Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Kitting
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Signature Capture
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Data Sources
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • Route Optimization
  • Rules-Based Workflow
  • SEO Management
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Special Order Management
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Territory Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Warehouse Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations37
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations7
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Pepperi vs. Sana Commerce

See how Pepperi and Sana Commerce stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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