We saw a clear and notable improvement in productivity of our sales reps across our organization once we changed to this program. This is highly recommended.
This makes everything far simpler, cleaner and more organized for our sales team. It is a clean and easy-to-use program once you learn its capabilities
As with most programs, there is a bit of a learning curve to this. It is well worth taking the time to learn it though because this program is capable of a lot of things.
Thank you for sharing your comments about eRep. We always enjoy getting feedback from our users. Moreover, we're excited to hear about the productivity improvements for your sales reps and that you highly recommend the product.
If you would like to share any additional comments or feedback, we'd love to hear it.
Likelihood to recommend: 9/10
It has been a pleasure to work with eRep CPQ. Whenever I have been with the eRep CPQ team at our national convention or simply discussing an item over the phone, CPQ has been fantastic to work with. They know our equipment, the know their selection software and it's capabilities and can take all that knowledge and give us an answer to help us solve or understand why the software is selecting or performing in the manner it is. CPQ is open to hearing about any issues or potential improvements. A very responsive Customer Service Team! We have been very impressed to date!
The eRep software has been well thought out by individuals that actually design, select and install the equipment being selected on eRep. I have used the Zehnder-Rittling EZSelect software in past which is very similar to eRep. However, eRep is more detailed, offers more on the Dashboard, includes photo's of the actual items being selected for both the unit and accessories, offers multiple motor selections, multiple coil selections, multiple variables in EWT, LAT, GPM, MBH, etc. The overall selectability of each piece of equipment allows the Design Engineer, Contractor and Representative a plethora of variable inputs to target certain parameters needed such as maximum pressure drops on flows, varying inlet temperatures of air or water, etc. So in my opinion, the flexibility to select any piece of equipment based on any parameters is unlimited and allows for me to look at all aspects of varying selections.
There really isn't anything I don't like about the software thus far. If anything, I am waiting for the software selection to be able to develop a dynamic Submittal for our firm. I am told it is under development and will be launched in the near future. This would allow all of the equipment selections and all the specific accessories and options selected to be automatically generated in the Submittal package. No more generic Submittal's where you must go in and annotate each individual sheet to cross out those items you are not providing and checking or circling those items you are providing. The dynamic Submittal would provide and exact document of those items you have priced up in the selection process.
Hi Kim, thank you for taking the time to submit a review of eRep. Making a manufacturer rep's job faster and easier is one of the primary goals of eRep.
Zehnder-Rittling's EZSelect uses eRep's selection-submittal features and is integreated with the company's configurator. BCA is in the process of upgrading their versiion to the latest eRep CPQ platform which will be available to reps later this year.
The dynamic submittal will be available to FirstCo AE-Air eRep versiion after they complete the submittal implementation process which is in progress.
Thank you again for your review! We appreciate your feedback!
Likelihood to recommend: 10/10
All in all happy with the software and happy with the people of BCA
Really like the support and the relationship/partnership with BCA
Wish it was a little more flexible and easier to interface with other platforms
Thank you for your review! eRep has an open API architecture that can exchange data with just about any other application and platform.
Typical integrations include the customer's existing ERP, CRM, and marketing platforms. These interfaces are coordinated based on customer's needs. In most cases, eRep's out-of-the-box APIs work fine with minimal implementation.
Likelihood to recommend: 8/10
I have worked with BCA on multiple projects and they understand the HVAC industry and what is typically needed. They can provide a turn key "off the shelf" solution or a custom solution to meet your business needs.
For the user, a very intuitive interface allows easy adaptation and usage. Smart programming minimizes response time so you are not waiting on the program to refresh as you move around. For the manufacturer, a simple backend is the key to long term maintenance without requiring an IT programmer. eRep is quick and simple to maintain; changes can be made and pushed out immediately.
As with any system, care and planning must be used when progressing through system wide price changes as the system always presents "current" pricing. Holding "old pricing" on a quote after an increase has gone into effect does take some thought and work arounds.
We appreciate the review Tony! You did a fantastic job entering the pricing configuration rules in the configurator for your complex products.
Regarding the current pricing, the old pricing is held on a quote until the quote expires on its expiration date. If a user changes a line item on a quote, the new pricing rules are used for that line item. The default quote expiration date is automatically set based upon a setting in the system. We will contact you to get this clarified. Thank you for the feedback!
Likelihood to recommend: 10/10
The support system for the eRep (Part Store) has exceeded expectations. The team is very knowledgeable and offers solutions to improve the process/software function ability.
The software as been developed to allow for easy product select based on our original project. It allows for easy sorting, price grouping discounts, and order placement to our ERP system.
The system does not allow to copy a previous order to a new order. Some customers are repeat buyers and it would make their order placement quick and less data keying.
Thank you for the review Cathy! That is a great suggestion to copy a previous order to a new quote. We have added that feature in our list of new features for Q1 2019. Thank you!
Likelihood to recommend: 10/10
eRep has multiple pricing options based upon number of users, brands, and modules. Distributor portal users have tiered pricing. See http://www.erepcpq/pricing/ for more information.
Contact BCA Technologies for a demo, pricing information or a quote 407-659-0653 x1 or email@example.com
Product manufacturers with multiple independent reps, distributors, and inside sales channels have unique technology requirements, which is why many companies in this industry have been hesitant to adopt sales automation software in the past. Now, made to order (MTO) and engineer to order (ETO)product manufacturers can use software built with their unique requirements and specifications in mind. Protoparts eRep is cloud-based software designed exclusively for building industry product manufacturers. The mobile-ready platform uses HTML5 technology to help organizations simplify their sales processes and ultimately increases the strength of their sales teams.
Protoparts eRep understands the challenges and the complexities of running a manufacturing business. The company’s automation platform enables employees, customers, and designers to login to their websites, open projects, make product selections, review engineering calculations, generate price quotes, and generate project submittals all from their desktop or mobile devices. Protoparts eRep uses its expertise in the product manufacturing industry to streamline the sales process while still giving companies complete control over their systems. It drastically reduces the time it takes to generate quotes, orders, and submittals. The software is used by top manufacturers, including Johnson Controls/York, Bosch/FHP, Climate Master, Trane, Reddi, Raywall, and others.
Protoparts eRep is a proven technology solution that can be used by HVAC, Electrical, Plumbing, Architectural and other building industry product manufacturers to increase sales. The platform includes integrated modules, such as pricing/configuration, submittal generation, quoting and ordering, product selections with engineering calculations, online parts sales, customer support, sales intelligence, and sales forecasting.
In addition to providing a way for sales teams to use the manufacturer’s own website to generate price quotes and manage sales, eRep also allows consultants—such as engineers and architects—to generate project schedules for Autocad plans within the web-based platform. It is the only CPQ application platform that gives engineers a way to perform engineering selections and schedules for CAD plans. Consultants can collaborate on projects with sales reps and manufacturer sales managers leads to higher close rates and higher levels of customer satisfaction overall.
Proparts eRep makes pricing configurable products quick and easy on any device. It handles everything from single parts to extremely complex Engineer-To-Order products and everything in between. The back-end rules engine takes care of all those standard, special, and complex rules while making it simple to understand for the sales person.
Pricing and configuration rules can be uploaded from spreadsheets or automatically via your existing ERP system.
Pricing is fully integrated with product and project submittals for quoting. Attaching prices to line items within your eRep system should ultimately save your salespeople hours of time, since it means they will no longer have to prepare from pricing pages. Instead, sales reps will be able to click on a button to immediately create full product submittals, which can then be attached to the quote that’s given to the customer/client.
Protoparts eRep has a fully integrated engineering selection module that allows sales and designers to enter design conditions and obtain engineering performance of the products.
Everything is fully integrated with pricing/configuration and submittal generation for fast and easy project schedules, quotes, submittals, and orders.
Project submittals eat up a good portion of a sales rep’s time. Protoparts eRep has been able to use technology to expedite this process, with an application framework that seamlessly generates submittals to meet all existing requirements.
When you use Protoparts eRep, you can decrease the time you spend on submittal generation. One-click product submittals are a key component of the platform. Submittals can be generated on desktop computers or mobile devices, and they’re less likely to contain the types of costly errors that delay lead times.
The Protoparts eRep web-based platform offers an optional pre-built CRM module designed for businesses in the manufacturing industry. Protoparts eRep also uses EDI and XML technology to integrate with top ERP/CRM apps, including SAP, Intuitive, Fourth Shift, Microsoft, Salesforce, and others.
Protoparts eRep CRM supports all common CRM functions, which may include customer touch point management and customer service. The platform gives sales reps a way to track all customer questions and ultimately improves the service that companies are able to provide. The key differentiator is that it is completely integrated with everything the sales force is doing so there is no re-typing of anything related to opportunities, quotes, orders, projects, etc. No other CRM can claim this – your customers are doing all the work and it flows to the right person’s CRM dashboard.
When a customer calls, you have all their contacts, projects, quotes, orders within a click or two.
Using the data that’s being collected through the web-based platform, Protoparts eRep is able to offer real-time sales forecasting for product manufacturers. Managers can see how many quotes, submittals, and orders have been inputted into the system, and they can use that information to track their top performers and make revenue projections.
As independent reps, distributors, and inside sales teams input their orders into a manufacturer’s system, Protoparts eRep is learning more and more about the financials of the organization. Sales forecasting tools then give companies an accurate view of the business, with the type of real-time pipeline data that’s often necessary to make strategic management decisions.
Protoparts eRep integrates with a number of popular third-party business applications, including Microsoft Dynamics CRM, Salesforce, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Outlook, Microsoft Excel, and SAP Business One. An API is also available for use.
Protoparts eRep offers multiple pricing options for manufacturing businesses. Specific prices are typically based on the number of users, brands, and modules within a given account. One-time licenses and subscriptions are available, starting with $25,000 per year. A free trial is available for new users.