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RB Control Systems
5
33
4
15
3
3
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate operations with our single point of sale software
Table of Contents
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RB Control Systems - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
RB Control Systems overview
What is RB Control Systems?
RB Retail and Service Solutions offers a specialized point of sale software for pool and spa retailers. The platform enables the complete management of retail and service through PCs, tablets, smartphones, and laptops. The solution is designed for businesses that operate multiple retail locations, one service route, or anything in between.
Our new cloud-based version of our pool and spa business software offers the most reliable and easy to use experience, with no need for extra server space or other IT infrastructure to support the system.
Level up your business without leveling up your workload with RB cloud-based pool and spa business management software.
Customer Convenience
Online Bill Pay makes paying invoices online convenient and easy, which encourages on-time payments.
Reduced Time and Effort
Water Lab integrations eliminates duplicate entry in both RB and the water testing software, saving employees time so they can focus on the customer and look for sales opportunities.
Real-Time Data
Mobile Live to access data in the field, mobile water testing, and electronic door hangers after visits for top-notch customer service.
Top Pool Industry Vendors
Pool industry vendor and buying group integrations with key vendors and leading water analysis software.
Smart Contracting
Creates customized contracts, so you can ditch pre-printed contracts and forms as well as outdated filing systems.
Increased Sales
Enables you to offer promotions, sales, and curbside pickup to attract more customers with a higher level of convenience.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Business Operations
Sales and Orders
Computer and Windows
Pricing
RB Control Systems review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about RB Control Systems?
Users say RB Control Systems offers helpful and knowledgeable customer support, with many finding tech support staff patient, courteous, and willing to go the extra mile to resolve issues. They appreciate that support is usually accessible by phone and that problems are often fixed quickly, making business processes simpler and more efficient.
Some report challenges reaching support during busy times, experiencing long hold times or delays in callbacks. They mention occasional issues with license expirations and feel that support responsiveness can be inconsistent, especially after payment or during setup. They note that professionalism and follow-through sometimes fall short.
Who uses RB Control Systems?
Based on 55 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsRB Control Systems's key features
Most critical features, based on insights from RB Control Systems users:
All RB Control Systems features
Features rating:
RB Control Systems alternatives
RB Control Systems
Starting from
785
/user
One-time payment
Floranext
Starting from
29.99
Per month
KORONA POS
Starting from
59
Per month
Acumatica Cloud ERP
Starting from
No pricing info
RB Control Systems pricing
Value for money rating:
Starting from
785
/user
One-time payment
User opinions about RB Control Systems price and value
Value for money rating:
To see what individual users think of RB Control Systems's price and value, check out the review snippets below.
Karri K.
Owner/President
Laura B.
Manager/ Accounting
RB Control Systems customer support
What do users say about RB Control Systems customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RB Control Systems customer support.
A significant portion of users praise RB Control Systems for quick, knowledgeable, and patient customer support when issues arise.
A limited number of users report delayed callbacks and difficulty reaching support, especially after payment or during setup.
Support options
Training options
To see what individual users say about RB Control Systems's customer support, check out the review snippets below.
“The one thing I like most about this software is, it come with the most amazing, courteous, easy to understand customer support.”
Laura B.
Manager/ Accounting
“i liked my customer service [SENSITIVE CONTENT HIDDEN]...he was so nice and patient”
lindsay o.
office manager
“Lastly, their support response is awful in that voicemails would be left requesting a callback and we'd still have to call back a day or two later as no call was returned.”
Lance F.
President
“They clearly do not stand behind there product or service, and would rather take money from a small company and move onto the next sucker. ”
Shelley W.
Vice President
RB Control Systems FAQs
RB Control Systems has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. Does RB Control Systems support mobile devices?
RB Control Systems supports the following devices:
iPad, iPhone, Android
Q. What level of support does RB Control Systems offer?
RB Control Systems offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat