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Referrizer Logo

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Lead management and marketing automation software.

(8)

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Referrizer Features

Features Summary

Functionality

4.7

/5

192

Total features

19

9 categories

Referrizer features

Autoresponders
Campaign Management
Contact Database
Contact Management
Email Campaign Management
Interaction Tracking
Lead Capture
Lead Engagement

Common features of Marketing Automation software

A/B Testing
API
Activity Dashboard
CRM
Campaign Analytics
Campaign Management
Conversion Tracking
Customizable Branding

Price starts from

299

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

192

Price starts from

299

Per month

Total Features

19

Unique features

  • Email Campaign Management

  • Loyalty Program

  • Review Monitoring

  • List Management

Functionality

4.4

/5

4.1K

Price starts from

Free

Total Features

86

Features in Common

8

Unique features

  • Client Management

  • Email Management

  • Landing Pages/Web Forms

  • Drag & Drop

Functionality

4.5

/5

481

Price starts from

ic-pricetag

No pricing info

Total Features

97

Features in Common

10

Unique features

  • Campaign Analytics

  • Template Management

  • Data Security

  • Engagement Tracking

Common Referrizer comparisons

Referrizer logo
Marketing 360 logo
ReferrizervsMarketing 360
Referrizer logo
Mailchimp logo
ReferrizervsMailchimp
Referrizer logo
EngageBay CRM logo
ReferrizervsEngageBay CRM
Referrizer logo
Thryv logo
ReferrizervsThryv

Reviewers who mentioned features said:

AR
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Verified reviewer

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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referrizer review

Reviewed 2 years ago

awesome

Pros

simplicity to operate at the first time and yet to know the features of this product

Cons

I just strated this software to learn and yet to know the features of this produc t

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Jessica J.

Health, Wellness and Fitness, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Don't even answer the phone for these folks

Reviewed 5 years ago
Pros

There are no pros for this company, don't waste your time.

Cons

For a marketing company they came on extremely strong, pushy and terrible listeners. They called me 3 times in one day, I told the sales person to email me information after the third call and instead he scheduled me for a webinar to which I was texted emailed and called to get on before I ever opted in. When I tried to explain how overwhelming and over the top this was, the sales person wouldn't listen and just kept talking over me to push his point and "re-schedule" me for their webinar.... And laughed when I finally raised my voice and told him that I would never be interested in their service if they did this to my clients as well. I would NEVER subject my clients to this kind of marketing BS schemes....

AC
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Alyne C.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great deal

Reviewed 9 months ago
Pros

The tech support is on point, and fast on the replies. The system is user-friendly for both sides, gives some freedom of time since we can create campaigns ahead of time. I would say is a budget-friendly way to do marketing for a small business.

Cons

my only cons would be the system doesn't integrate with my current booking software. Creating tracking somewhat manual.

DH
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Drew H.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Saved me time and made me money

Reviewed 3 years ago

Referrizer has sharpened our growth tools by encouraging members to leave reviews, share with their pfirnds, and has allowed us to engage with them via texting like never before.

Pros

The software is a great tool for reaching out to all of your contacts via text or email since it pairs with our POS system, but it's a fantastic tool for aquiring new contacts and keeping them involved in the sign up process. Each phone call ends in them recieving a text message which we then can use to answer questions or create long term conversations wich turn into conversions. It's drastically helped us with our online presence taking us from a few dozen google reviews to nearly 200

Cons

The company is doing a great job at making the texting interface more user friendly but I would like to see mroe android or apple apps for this . I can only engage in these conversations on my laptop or in a browser - but sometimes I have my phone handy.

LM
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Lynne M.

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My results with Referrizer have been pleasantly surprising!

Reviewed a year ago

In the short time that I've been with Referrizer I've seen my google reviews escalate rapidly -- going from approx 12 reviews to 59 within a period of 45 days. This has increased my google search ranking and has enabled me to decrease my hefty google ads spending. I've also enjoyed working with Jude, my marketing contact there. She's got great ideas for my business and is very responsive and patient. Honestly, everyone I've spoken with from the initial cold call to the sales team to the marketing team has been pleasant and eager to please.

Pros

The features that are most impactful would most likely be reputation management -- seeing my google reviews skyrocket in a very short period of time. I also like the ability to send new marketing promotions to past customers via text messages and emails. Customer service was very hands on, professional and friendly which was a Godsend.

Cons

Integration with my existing studio management software was relatively simple due to the help of Referrizers' Customer service team, however it took a lot of time to ensure that our customer data base was correctly integrated (I had to take the time to go through the list migration. There was definitely a learning curve with how to set up my first campaigns. I am a small business owner and it's primarily just ME who was trying to implement all of this in a short period of time. That was the primary reason it was difficult and stressful. If you have a team with dedicated people to handle certain aspects of integration it probably will be a breeze.

TR
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Tammeca R.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool to stay connected

Reviewed 4 years ago
Pros

I strongly recommend Referizzer to all businesses. It's easy to use and incorporate email, text and a loyalty program all In one. This one tool saves me a lot of time. Plus they are always updating it to make the features and email campaigns more user friendly and great for my clients to receive.

Cons

The email lacks a lot of design features. For example if we have an event we need to have the "add to calendar" feature.

MP
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Maggie P.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for local small businesses!

Reviewed 4 years ago
Pros

Referrizer has helped me combine all of my marketing into one, easy to use platform! It has allowed me to sell more, without having to do extra work!

Cons

There is nothing that I can think of! For me, there are many features, that I just need to take the time to learn how I can maximize the features for my business!

DM
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David M.

Music, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love the Texting

Reviewed 4 years ago

It is awesome to use this feature as it is quick and gets me onto other things

Pros

The ability to email, text, and log calls for each client while seperated into their own catagories.

Cons

It would be great if there was an automated way to have each customer acure multiple reward points. Example family has 1 contact but there are 5 children they should get 5 reward points each visit not the 1.

GK
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Gabrielle K.

Music, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best thing I did this year for my business to automate my marketing

Reviewed a year ago
Pros

Customer support is #1. They listen to your needs and are not scripted. Staff loves what they do and eager to help others and it shows. Also the automation is bar none so far. I've been able to reduce my staff needs drastically in an inflated economy while getting twice as much done.

Cons

I think it could use some more integrations with Zapier. For instance, when applying a label through an automation, there is no option to remove any past labels to prevent the customer's information from getting too cluttered as they move through the CRM system.

AR
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Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally finding Marketing that we can afford

Reviewed 4 years ago

There are many layers and options for the tool and usage, it follows methods that you see all over the internet, they pay attention to what works and what doesn't, and make it as seamless as possible to get your own marketing approach out to your potential customers.

Pros

They weren't kidding when they advertised the power of the tool - but it's also very usable, not just because of the well designed UI but also because of the amazing support staff.

Cons

They work to have API integration with all kinds of tools, but it's yet to integrate with our class management tool (though I think that's more the fault of our class management tool).

BT
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Brenda T.

Recreational Facilities and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Wonderful Marketing Tool

Reviewed 4 years ago

I have had a great experience with this company.

Pros

I love the automation and ease of use. Customer Service is so kind and helpful. Very convenient for my customers.

Cons

The recent upgrade for adding contacts is a bit cumbersome and takes extra time. Also the email marketing tool isn't the greatest. I still have to keep my email marketing account with another business.

CS
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Chris S.

Music, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All-in-one Marketing Automation

Reviewed 4 years ago

Prior to using Referrizer I was paying over 8 different companies a monthly fee for individual services and they weren't streamlined and didn't talk to each other. I have been able to save over $1,200 a month by streamlining all of my services by just using Referrizer. All of my metrics are in one place and each part of Referrizer grows over time and keeps building my marketing machine each week. I will never go back to the old way.

Pros

This is hands down the best all-in-one marketing automation tool I have ever used for my business. The on-boarding process was really easy and the support team goes over the top to make sure your system is fully optimized. I have been using Referrizer form just over two years and can't imagine running my business without it. We use all of the features, but love the call capture, text/email campaigns, loyalty program, wifi hotspot check in, 5 star review booster and so much more! Highly recommended!!

Cons

Honestly there is nothing I am not happy with. Integration with my business was a breeze and it's very user friendly.

VC
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Virginia C.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeping your clients engaged and happy with perks.

Reviewed 6 months ago

We are happy with the product and have been offered other options but rather continue using this service.

Pros

Being able to capture lead which is crucial to be able to follow up and harness the potential leads.

Cons

I honestly don't have any negative comments on any of its functions.

JE
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John E.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AMAZING company to work with

Reviewed 8 years ago

I started doing business with Referrizer 2 years ago. Back then, they were an early stage start-up with great energy and a lot of passion. They have grown 10x since then and it seems they don't plan to stop. I recommended 17 other business owners to Referrizer. This is by far the most advanced platform in existence. In order to accomplish the same results, I had to pay 10 vendors and have 10 different logins. Now, Referrizer makes it all easy. One dashboard, one login, one database, all connected. Thank you for helping my business and saving me a lot of time.

Pros

Price - Affordable Customer Service - Available over phone, live-chat and email at anytime Performance - I got every month between 4 and 10x return on my investment Easy to use - They integrate with my CRM so I don't have to do any additional work on a daily basis

Cons

I wish they have more clients in my area so I can partner up with more businesses and exchange referrals.

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Brandon Y.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helped me grow my small business!

Reviewed 4 years ago

My business has really benefited from using Referrizer. Since Referrizer integrates with my booking software, Mindbody, it literally works automatically, without me having to do much. It has truly helped my business grow over the last 2 years.

Pros

Referrizer has been a great software for my small business. It has helped in multiple ways: 1. It has helped me generate more online reviews 2. It has helped me get more new customers through referrals (from my existing clients) and directly from visitors of my website 3. It makes it easy to communicate and send out marketing campaigns through email and text templates

Cons

As a business owner, sometimes I'm not able to create some of my marketing campaigns until the weekend (my only free time). While they have good support, they don't offer support on the weekends (when I need it).

JK
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Jessica K.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for increasing Reviews!

Reviewed 5 months ago

I highly recommend for text campaigns and getting reviews. We haven't had the best experience with the email campaigns as listed above.

Pros

I like the increase in reviews since using Referrizer and it's easy management of reputation.

Cons

The syncing between Mindbody contacts and Referrizer's email contact list. Doesn't pull a ton of contacts if they don't select certain buttons to receive email promos and you have to instead go in and manually change each person which is very tedious when you have a large contact list.

JK
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Jon K.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Referrizer Review

Reviewed 4 years ago

Great - increase in business through 2 way text message contact

Pros

Customer Referral and loyalty points programs

Cons

Cannot reorganize text message templates

MB
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Michael B.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New Customer Set up

Reviewed 4 years ago

It has been a good overall experience and I believe to date I see and am getting appropriate value to continue. I think with more time using the system, I will experience even great value.

Pros

The product is very complete and intuitive. [SENSITIVE CONTENT HIDDEN] creates emails and offers for special days of the year that I can send directly to my customers and that is a great benefit. [SENSITIVE CONTENT HIDDEN] has also been very attentive to my learning style and because of that I very satisfied with my progress and uptake.

Cons

It takes some effort to learn and get the most out of especially concerning campaigns for both text and emails and landing page development. I may not be there yet because I am a month into using the system but I want more analytics. Also, when beginning my service, all services were not available to me and that was a little annoying.

SS
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Sabrina S.

Health, Wellness and Fitness, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Long term Referrizer user

Reviewed 2 years ago
Pros

The text marketing is an absolute need for my business. Many people don't read emails anymore or they read on their phone. If I send texts with necessary info then people are more likely to see the info without having to sift thru emails. Also the rewards tracking is very important in keeping my existing clients satisfied. I also like the tracking number and how it gives leads and allows people to call my "studio" but still just have it call my cell phone. The review management system is actually very helpful to my business too and many people find us simply because of all the reviews we have.

Cons

The email with referrizer is not as user friendly or fancy as other email systems that i current use and so I have never used it. I only ever use text campaigns. Also contact management is not as intuitive or useful. You can't merge clients if they sign in thru different mechanisms. I have also never been able to partner with any other business so I have never found that aspect very useful.

SP
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Stratos P.

Hospitality, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Superb support

Reviewed 4 years ago

As mentioned above, anyone can create a viable product, but when it comes to support and guest experience many people forget that this is as important and some times more important than the actual product they offer. Referrizer understands that very well. Higher management has done an excellent job in creating a company culture that has the above engraved in the company's DNA.

Pros

Features keep on adding; Referrizer listens to your requests and customizes according to your needs. I have been with them for a long time and i have seen a ton of features added since I started with them. Most important out of all is something that many companies keep forgetting...their customer support is by far the best I have experienced. They listen to you, they assist you and they follow up!

Cons

I would like to see negative reviews as they come in without logging into referrizer. I have to pay for a review software (Review Tracker) and I believe this is something that could be part of their feature additions to their suite of services. How about a menu management software that could be integrated with the customers' website?? We update our website menu and that updates, our iPad menu (for our customers), TripAdvisor, FaceBook, Google, etc

NN
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Nicole N.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Referrizer Helps Us Daily!

Reviewed 2 years ago

Referrizer is an integral component of our lead capture, review capture and email marketing efforts. We recommend Referrizer to all businesses - especially small ones like ours.

Pros

The lead capture component is a critical aspect of us getting new clients. Additionally, through the review feature we have built a strong online standing.

Cons

Reporting was an issue in the past, but the recent features and enhancements in this area have addressed the gap.

TN
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Todd N.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Contact your clients with targeted advertising

Reviewed 4 years ago

targeting my clients and getting my message delivered to their inbox rather then their spam or junk folder

Pros

This will contact your clients and deliver your message with accuracy and not ending up in their spam folder. My sales has increased with this advertising tool and highly recommend it

Cons

setting up the campaigns does take time and their support staff is great with helping me.

TO
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Tony O.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Partnership

Reviewed 2 months ago

We have used them since opening our doors and I will stick with them forever.

Pros

Their team is always available and offers solutions quickly. Their CRM is easy to navigate and offers all the functions we need.

Cons

I have not come across anything negative.

BS
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Becka S.

Recreational Facilities and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Refferrizer is boosting my business

Reviewed 3 years ago

My over all experience with Refferrizer has been wonderful. The customer support has been great. The onboarding was smooth and helpful (Thanks [SENSITIVE CONTENT HIDDEN]) and the results have been terrific.

Pros

What I like most is the coaching help from [SENSITIVE CONTENT HIDDEN] to get onboarded and make sure I am leveraging the system. That coaching is what has assured that the system is getting me what I wanted for mu business. I also love how easy it is to connect with past customers and leads and get actual conversions from them. In about a month I have had 21 past customers or leads purchase summer camps and I have 32 more pending that I have connected with already. The Loyalty program is great for my current customers. Since I started using it, I have seen increased sales from current customers. The best part is it has been so easy, it does almost all the work for you!

Cons

I would love to have the ability to sorry my contact by zip code since I have multiple territories under my franchise. This would help me target customers in specific areas.

AP
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Ashley P.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Program

Reviewed 4 years ago

Extremely helpful for quick coorespondents with clients and staff. The loyalty program is very helpful also, our clients love building up their points. Great program overall!

Pros

How user friendly it is. I find it very easy to troubleshoot problems with out having to reach out to the support team.

Cons

Not really anything. I would like for more options for mass emailing so I can shed constant contact.