App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

RFP360 Pricing, Features, Reviews and Alternatives

RFP360 product overview

What is RFP360?

There’s a better way to issue and manage information requests (RFx). One that’s organized, fast, effective and 100 percent electronic from start to finish. RFP360 is leading this full-circle RFx evolution — a true transformation — where every step is digital. 

Key benefits of using RFP360

When you use RFP360 to centralize your RFx process, you’re able to collect valuable insights, evaluate responses and work with colleagues and vendors in a single, digital workspace.

You start the process by publishing your request and inviting vendors or suppliers. The vendors/suppliers work in RFP360 too, easily developing answers, messaging you with questions and submitting final proposals using best-in-class, integrated response management features.

Your team collects those proposals and evaluates responses with advanced scoring capabilities. 
Creation, collaboration and communication all happen effortlessly inside RFP360, delivering some unique benefits:

- Complete your RFx projects faster and improve team efficiency
- Simplify internal and external collaboration and communication
- Ensure your purchasing decisions are informed, objective and fair
- Protect your procurement team and entire organization from risk
- Offer a user experience that increases vendor/supplier engagement

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Videos
Webinars
In Person
Documentation
Live Online

RFP360 pricing information

Value for money

4.4

/5

252

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RFP360 features

Functionality

4.3

/5

252

Total features

40

5 categories

Most valued features by users

Contact Management
Activity Dashboard
Data Import/Export
Collaboration Tools
Activity Tracking
Alerts/Notifications
Workflow Management
Global Sourcing Management

Functionality contenders

RFP360 users reviews

Overall Rating

4.5

/5

252

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.98/10
Rating distribution

5

4

3

2

1

136

95

19

2

0

Pros
The RFP360 staff is incredibly helpful, knowledgeable and dedicated to what they do (and they are fun to work with).

JR

Jason R.

Ease of use; Good functionality. Clean user friendly interface; responsive customer service, willing to make changes to improve platform; Import function is good.

GW

Gregg W.

Very responsive and eager to help make sure you make the most of your investment.

LJ

Leela J.

Cons
I created our style on the 360 site, but there was no option for formatting spacing which was a headache to alter.

NB

Natalie B.

Importing complicated RFP documents can be very challenging. I often end up with missing questions and its difficult to edit once imported.

KO

Kyle O.

Scalability of the product. There were concerns today when usage was high, that the system did crash on our users.

cD

christopher D.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Good once I got the hang of using it.

Reviewed 5 years ago
Pros

No need to print a few copies and fed ex. It was easy to track the progress of the RFP and my proofer could easily see what we had completed in each section.

Cons

Did not always let me save a draft so I had to do questions more than once. If I did not have an internet connection I could not work on the RFP. It would be nice to be able to download the questions so they could be answered off line.

Vendor response

Hi Bob! Thank you so much for your feedback. We're so glad you found it easy to track progress. You¿re absolutely right, at this time, since we¿re a web-based platform, users do have to be connected in order to work in the system. There is no option to work off-line. As far as being able to export the RFP/Proposal, you absolutely can with the Export button option in the upper right hand corner, however, if changes are made outside the system you won¿t be able to see all the metadata we capture on each and every response. When edits or new info is entered in the system, we capture all changes, versions, made by whom and when. This can be quite helpful when working with larger teams and lots of users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Roadside Relevant

Reviewed a year ago
Pros

It's the most focused proposal automation platform with the most robust capabilities. RFP360 is laser focused on their core value prop of proposal automation and isn't complicating its platform or confusing users with proposal-adjacent activieits and services like other players in the market often do. The pricing model works differently from other platforms and is far more manageable for companies with a large number of stakeholders and subject matter experts in operations who need to respond to questions in an RFP.

Cons

The Knowledge Library can become difficult to manage with multiple versions of the same response. It would be nice if we could somehow identify that 2 entries are answering the same question in slightly different ways, or avoid creating the duplicate entry in the first place. Importing complicated RFP documents can be very challenging. I often end up with missing questions and its difficult to edit once imported.

Vendor response

Hi Kyle, thanks for taking the time to offer insight about your experience with RFP360. We heard similar feedback from other users about challenges managing content and have since made improvements. Now you can edit Knowledge Library records within a proposal using our new inline editing feature. You can also turn the default "Save to Knowledge Library" setting off from your Account Settings. We are continually working on enhancements and feedback like yours helps guide our efforts. If you ever have any questions or additional feedback, your customer success consultant would be happy to hear from you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Infrequent user with basic feedback

Reviewed 2 months ago
Pros

I like how easy it is to see what parts are missing.

Cons

When responding to an RFP for multiple services that allows vendors to only bid on certain sections, it would be much more user friendly if there was an option to select "not applicable" or "not bidding on this product" for those sections instead of being required to type "n/a" in each question. I just submitted a response to an RFP and had to do that step 101 times as I was only bidding on one of 16 products included in the RFP.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Review

Reviewed a year ago
Pros

I have used it yet but I find it good that we have the option to use the RfP library in Microsoft (word, excel). However, I find a pity that we can't upload new content from the word docs or Excel files directly if we use the knowledge library.

Cons

- The fact that the automation option does not work (all answers suggested don't fit). - We can have one tag for different accounts and we do not see the list of tags when adding tags for new entries. - We have standard RfPs that are updated on a quarterly basis (we have them into the proposal part) with a specific layout. The only option to have the latest information available is to either upload...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

User Review

Reviewed a month ago
Pros

It's very easy to see the status and progress when working on multiple RFPs simultaneously.

Cons

In addition to having the attachments provided in each section, it would be helpful to have a feature that provides all the attachments in a group as well.

RFP360 FAQs and common questions

Q. What type of pricing plans does RFP360 offer?

RFP360 has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of RFP360?

RFP360 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does RFP360 support?

RFP360 supports the following languages:
English


Q. Does RFP360 support mobile devices?

RFP360 supports the following devices:
Android, iPhone


Q. Does RFP360 offer an API?

No, RFP360 does not have an API available.


Q. What other apps does RFP360 integrate with?

RFP360 integrates with the following applications:
Salesforce Sales Cloud, Salesforce Platform


Q. What level of support does RFP360 offer?

RFP360 offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Common RFP360 comparisons

RFP360 logo
Loopio logo
RFP360vsLoopio
RFP360 logo
Qvidian logo
RFP360vsQvidian
RFP360 logo
QorusDocs logo
RFP360vsQorusDocs
RFP360 logo
RFPIO logo
RFP360vsRFPIO
RFP360 logo
Proposify logo
RFP360vsProposify
RFP360 logo
RocketDocs logo
RFP360vsRocketDocs

Related categories