RFP360 Pricing, Features, Reviews & Alternatives

RFP360

Request for proposal software for RFPs, RFQs and RFIs.

4.45/5 (237 reviews)

RFP360 overview

What is RFP360?

RFP360 helps teams to collaborate, track tasks and manage knowledge. Content is made searchable and accessible to all team members. Real-time status updates provide insights into resources and productivity.

RFP360 faciliates bidding with the management of RFIs, RFPs, Tenders and Bids. Use the software to create your RFP by defining your projects, writing questions, configuring scoring criteria and setting up sections. Once this is done, you can use the software to invite qualified vendors to participate. Invitations can be tracked as they are opened and accepted.

Use the app to track the progress of vendor responses. Vendors can then approve proposals electronically. RFP360 then allows you to score vendor responses and prepare scoring reports.

RFP360´s proposal management platform helps teams to combine knowledge and gather content to create proposals. With the tool you can search past responses and assign tasks, resources and due dates. Get real-time status updates on proposal progress, assign approvers to sections to ensure quality, and control user access. You can also create a searchable knowledge base, upload historical content and use these to create tailored responses based on boilerplate questions .
rfp360.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Germany, India, United Kingdom

Supported languages

English
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RFP360 user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.3
  4.6
Francesco G.

Easy to use, and effective - RFP360 is a must have

Used monthly for 6-12 months
Reviewed 2021-04-02
Review Source: Capterra

Consolidating all RFPS into the software is a delight and provides ease of accessibility to all current proposals. Additionally, the delegate task feature is incredible as with just a few clicks you can assign an answer to anybody on your team and they will handle it appropriately.

Pros
RFP360 is a very user friendly tool that allows you to consolidate, fill out, submit, and delegate tasks during the RFP process, which is usually something that is very time consuming and tedious. It shortens up the entire process from start to finish and I especially enjoy the fact that you can upload, pick and pull, copy and paste from past rfps into it. The entire userface is very easy to use and navigable, and delegating tasks to others is an absolute breeze. It features a sleek, modern design, is quite fast to use, and I really enjoy the fact that there is a client success team dedicated to helping you work through your program and teach you how to use everything. The initial working session with the RFP360 team was critical and I encouraged everybody who uses the platform to attend. RFP360 is a product that clearly had a lot of time put into it, and the results are outstanding. I really have never been one to look forward to the RFP process, but given how easy the software is to use, I definitely can say that I am now. Thank you!

Cons
A few downsides are learning how to properly upload your old RFPs, having to tag certain answers manually, and (I believe) requiring an internet connection to work on them. It would be nice to be able to fill out and prepare RFP's offline when internet is not available. Other than that, everything else is very up to par. There can be many questions involved in an RFP, so an automatic tracker or tagger tool can be useful.

Response from RFP360


Hi Francesco - thank you for such an incredibly thoughtful review. We appreciate the kind words and are so pleased that RFP360 has improved efficiency and streamlined the RFP process for your team. If you ever have any questions or additional feedback, your customer success consultant would be happy to hear from you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kyle O.

Roadside Relevant

Used occasionally for 2+ years
Reviewed 2021-04-16
Review Source: Capterra

Pros
It's the most focused proposal automation platform with the most robust capabilities. RFP360 is laser focused on their core value prop of proposal automation and isn't complicating its platform or confusing users with proposal-adjacent activieits and services like other players in the market often do. The pricing model works differently from other platforms and is far more manageable for companies with a large number of stakeholders and subject matter experts in operations who need to respond to questions in an RFP.

Cons
The Knowledge Library can become difficult to manage with multiple versions of the same response. It would be nice if we could somehow identify that 2 entries are answering the same question in slightly different ways, or avoid creating the duplicate entry in the first place. Importing complicated RFP documents can be very challenging. I often end up with missing questions and its difficult to edit once imported.

Response from RFP360


Hi Kyle, thanks for taking the time to offer insight about your experience with RFP360. We heard similar feedback from other users about challenges managing content and have since made improvements. Now you can edit Knowledge Library records within a proposal using our new inline editing feature. You can also turn the default "Save to Knowledge Library" setting off from your Account Settings. We are continually working on enhancements and feedback like yours helps guide our efforts. If you ever have any questions or additional feedback, your customer success consultant would be happy to hear from you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cindy C.

First Time User

Used occasionally for free trial
Reviewed 2021-05-03
Review Source: Capterra

See above.

Pros
This was very intuitive. I liked the user interface. The website support team is very quick to respond.

Cons
I have an RFP due today. Yesterday, when I clicked on my PDF files to review, they were all garbage. I contacted customer support and they assured me that the actual files were fine when exported even though they were seeing the same issue with my PDFs. I continued to have issues today as I tried to login, save, etc. Eventually I contacted support again and was told the login was an issue for everyone. It was resolved before my deadline, but I spent a lot of time between yesterday and today on features that were not working. Kudos to your support team for the quick replies.

Response from RFP360


Hi Cindy, thank you for taking a moment to review RFP360 and sharing the details of your experience. Please accept our sincere apologies for the issues you faced while up against a deadline. Thankfully, the Customer Success team was responsive and your project was finished. Your feedback is important and will be shared with the product team. Please don't hesitate to reach back out to your Customer Success Consultant any time you need help!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anouk C.

Review

Used weekly for 6-12 months
Reviewed 2021-05-27
Review Source: Capterra

Pros
I have used it yet but I find it good that we have the option to use the RfP library in Microsoft (word, excel). However, I find a pity that we can't upload new content from the word docs or Excel files directly if we use the knowledge library.

Cons
- The fact that the automation option does not work (all answers suggested don't fit). - We can have one tag for different accounts and we do not see the list of tags when adding tags for new entries. - We have standard RfPs that are updated on a quarterly basis (we have them into the proposal part) with a specific layout. The only option to have the latest information available is to either upload again the empty word document, only with the questions (with our layout) into proposal and select the updated answers (a bit time consuming but I was told that it was the most efficient way to do so). Or go on each question of the proposal that need to be updated, unapprove the answer and select again the updated answer which is also prone error and time consuming. I would have expected that once we update the knowledge into the library it automatically amend the entry into proposals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Tia N.

Great Product for the Price

Used daily for 2+ years
Reviewed 2021-04-05
Review Source: Capterra

We didn't have a content management system prior to purchasing RFP360. It has been so helpful.

Pros
RFP360 is super easy to use. Our Sales and Solution Consultants can use this product easily.

Cons
When we purchased the software the one aspect we were concerned with as the integration of spreadsheets. Procurement offices often issue spreadsheets and expect you to answer the questions in the spreadsheet. Initially, we couldn't upload spreadsheets.

Response from RFP360


Hi Tia, it's fantastic to hear that RFP360 has streamlined your content management and been easy for your team to use. We're always looking for new ways to make our customers' lives easier, so thank you for your feedback. If you ever have questions, please don't hesitate to reach out to your customer success consultant, who would be thrilled to hear from you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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RFP360 pricing

Pricing options
Free trial
Subscription
View Pricing Plans

No "per seat" charges. Contact us for a free custom quote.

RFP360 features

Activity Dashboard
Activity Tracking
Alerts/Notifications
Collaboration Tools
Contact Management
Data Import/Export
Search/Filter
Workflow Management

API (206 other apps)
CRM (176 other apps)
Campaign Management (129 other apps)
Contact Database (120 other apps)
Lead Capture (132 other apps)
Lead Management (185 other apps)
Performance Management (116 other apps)
Performance Metrics (164 other apps)
Reporting & Statistics (137 other apps)
Reporting/Analytics (168 other apps)
Sales Reports (119 other apps)
Third Party Integrations (192 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for RFP360

Benefits

Issuers:
- Quickly create the perfect request with intuitive templates.
- Eliminate version control issues by collaborating with internal teams in real time in a single document.
- Prevent surprise delays by tracking vendor progress.
- Create custom, Excel-free questionnaires (including drop-down menus).
- Track real-time vendor completion progress.
- Tabulate scores automatically.
- Store and organize all your vendors’ information and documents.
- Track vendors’ responses over time — with a clear history of all interactions.
- Identify and shortlist vendors based on accurate, up-to-date information with dynamic profiles.
- Eliminate the need to dig through files and folders by keeping vendor information in a single location.
- Ensure information is always current by empowering vendors to update their profiles at any time.
- Segment and tag vendors by location, industry, or project so you can easily find the vendor you need.

Responders:
- Save, find, and reuse content with a custom Knowledge Base.
- Work with your coworkers on the same version of a single document.
- Assign questions, track progress, and automate reminders.
- Easily find and reuse previous questions stored in your custom library.
- See who wrote what and when they wrote it.
- Store past responses and boilerplate content in your Knowledge Base.
- Check how long it’s been since stored responses were last updated.
- Flag stored answers for review and assign content owners.
- Set up recurring review cycles so Knowledge Base content stays up to date.
- Centralize all of your organization’s content into a single source of truth.
- Segment and tag your content by location, topic, or product line.
- Filter by writer, tag, or topic so you find exactly what you’re looking for.
- Check who wrote what and when.

Issuers and Responders:
- Faster, effective, and scalable proposal completion — which leads to better outcomes.