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RFP360 Logo

RFP360

4.5
(272)

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Request management software for RFPs, RFQs and RFIs.

(15)

RFP360 Pricing, Features, Reviews and Alternatives

RFP360 FAQs

Q. What type of pricing plans does RFP360 offer?

RFP360 has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of RFP360?

RFP360 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does RFP360 support?

RFP360 supports the following languages:
English

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Q. Does RFP360 support mobile devices?

RFP360 supports the following devices:
Android, iPhone

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Q. Does RFP360 offer an API?

No, RFP360 does not have an API available.

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Q. What other apps does RFP360 integrate with?

RFP360 integrates with the following applications:
Salesforce Sales Cloud, Salesforce Platform

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Q. What level of support does RFP360 offer?

RFP360 offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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RFP360 product overview

What is RFP360?

There’s a better way to issue and manage information requests (RFx). One that’s organized, fast, effective and 100 percent electronic from start to finish. RFP360 is leading this full-circle RFx evolution — a true transformation — where every step is digital. 

Key benefits of using RFP360

When you use RFP360 to centralize your RFx process, you’re able to collect valuable insights, evaluate responses and work with colleagues and vendors in a single, digital workspace.

You start the process by publishing your request and inviting vendors or suppliers. The vendors/suppliers work in RFP360 too, easily developing answers, messaging you with questions and submitting final proposals using best-in-class, integrated response management features.

Your team collects those proposals and evaluates responses with advanced scoring capabilities. 
Creation, collaboration and communication all happen effortlessly inside RFP360, delivering some unique benefits:

- Complete your RFx projects faster and improve team efficiency
- Simplify internal and external collaboration and communication
- Ensure your purchasing decisions are informed, objective and fair
- Protect your procurement team and entire organization from risk
- Offer a user experience that increases vendor/supplier engagement

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Videos
Webinars
In Person
Documentation
Live Online

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RFP360 pricing information

Value for money

4.4

/5

272

Starting from

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Pricing options

Free plan
Subscription
Free trial
Pricing range

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RFP360 features

Functionality

4.3

/5

272

Total features

38

5 categories

Most valued features by users

Activity Dashboard
Contact Management
Data Import/Export
Alerts/Notifications
Activity Tracking
Collaboration Tools
Workflow Management
Search/Filter

Functionality contenders

RFP360 users reviews

Overall Rating

4.5

/5

272

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

151

99

20

2

0

Pros
The RFP360 staff is incredibly helpful, knowledgeable and dedicated to what they do (and they are fun to work with).
Ease of use; Good functionality. Clean user friendly interface; responsive customer service, willing to make changes to improve platform; Import function is good.
Very responsive and eager to help make sure you make the most of your investment.
Cons
I created our style on the 360 site, but there was no option for formatting spacing which was a headache to alter.
Importing complicated RFP documents can be very challenging. I often end up with missing questions and its difficult to edit once imported.
Scalability of the product. There were concerns today when usage was high, that the system did crash on our users.

Overall rating contenders

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Greta B.

Marketing and Advertising, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software for collaborating on RFPs

Reviewed 2 years ago
Pros

Great collaboration features, constant feature improvements, easy workflows

Cons

Does not work as well on Safari browser; would be great to get improved ways to optimize the Knowledgebase

Vendor response

Hi Greta, it's fantastic to hear that RFP360 has improved your team's collaboration. We're always looking for new ways to make our customers' lives easier, so if you have more feedback on the Knowledge Library, please don't hesitate to reach out to your customer success consultant, who would be thrilled to hear from you.

RP
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Ricardas P.

Marketing and Advertising, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Enablement of Collaborative approach in fast pace environment

Reviewed 2 years ago

RFP 360 enables us in connecting more than 300 stakeholders at any given time, segragating them into groups of knowledege and expertise. With that being said we succesfully and profesionally process over 13 000 Questions every year with relative ease by providing our organisation with profesional solutions - RFP 360 plays a critical part in that solution.

Pros

As a manager of Request for Proposal and Global Advertiser Sales Support I introduce RFP 360 as easy to use questionnaire management software. Ease of use and how quickly we can onboard new users / experts on fast pased projects for collaboration is the most valued charasteristic of RFP 360. Personally I believe this is the strong point of RFP 360 when compared to industry alternatives and anyone working on “hot” due projects in their daily operations should definitelly consider this solution.

Cons

I would say lack of “open in new tab” and when activating a new question / re-assigning workflows - the page refreshes and caches is the most noticable “work-stoppers”. The described are not a “killer combo”, but does create certain delays when in “a hurry”

Vendor response

Hi Ricardas, thank you for taking the time to talk about your experience with RFP360. We are excited to hear about your success and efficiencies! Your suggestions for improvement have also been passed along to the product teamthey're contiually working on enhancements based on feedback like yours to help guide their efforts.

GM
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Gina M.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RFP360

Reviewed 2 years ago
Pros

INtegration into business easy. Downloading reports a nightmare and they are ugly. Not enough features to make the product more user-friendly.

Cons

Should be able to compare same vendors from different RFPs. Downloaded reports are not great.

Vendor response

Hi Gina, thank you for your review. With consolidated reporting, you can see how a particular vendor's responses have changed over time, plus also get a year-over-year comparison and evaluate responses across similar RFPs. Our customer success team would love the opportunity to help you improve your experience with reportingjust reach out anytime.

RB
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Russell B.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Extremely Valuable Tool for RFP Teams

Reviewed 2 years ago

As a daily user and admin of the solution, the user experience is overall pretty good. The only hiccups are some formatting issues when copy/pasting and the scaling issue mentioned earlier. Barring those, this application has proved incredibly valuable for our organization and especially our RFP team. Their account teams are very easy to work with and while we no longer utilize the proposal management system (internal reasons), it does function quite nicely and they are making good improvements there as well.

Pros

The Knowledgebase feature is extremely easy to upload, export, and manage content from. We enjoy the automated workflows for content management which save us time on continuous improvement processes.

Cons

Unfortunately the Knowledgebase section doesn't scale very well in a browser so working on anything but a full screen browser can be challenging at times. However, improvements have been made here and there are plug in integrations with common programs such as Word and Excel so you can work within those as well.

Vendor response

Russel, We are so glad to hear that our platform has proven valuable for your organization, especially your RFP team. We appreciate your feedback.

EH
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Eric H.

Insurance, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RFP365 ROCKS!

Reviewed 7 years ago

Since day one, I have had nothing but the best things to say about RFP365 and the people at that organization. Yes, the system is incredible and has made my life much easier (and the rest of my team for that matter), but the people are what make the different. Dave Hulsen has been an absolute joy to work with. He's always quick with an answer (or the promise of one!) and always delivers. Stuart Ludlow...

Pros

Organized and easy to find the information I'm looking for. Easily store templates for future projects and flexible to meet our needs. The consolidated reporting feature is also a huge asset to our team.

Cons

When editing RFPs/Profiles, I can't mass delete questions :( *I really had to think hard here, cause there is almost nothing I dislike about the system.

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