RFP360 Pricing, Features, Reviews & Comparison of Alternatives

RFP360

Request for proposal software for RFPs, RFQs and RFIs.

4.44/5 (151 reviews)

RFP360 overview

What is RFP360?

RFP360 helps teams to collaborate, track tasks and manage knowledge. Content is made searchable and accessible to all team members. Real-time status updates provide insights into resources and productivity.

RFP360 faciliates bidding with the management of RFIs, RFPs, Tenders and Bids. Use the software to create your RFP by defining your projects, writing questions, configuring scoring criteria and setting up sections. Once this is done, you can use the software to invite qualified vendors to participate. Invitations can be tracked as they are opened and accepted.

Use the app to track the progress of vendor responses. Vendors can then approve proposals electronically. RFP360 then allows you to score vendor responses and prepare scoring reports.

RFP360´s proposal management platform helps teams to combine knowledge and gather content to create proposals. With the tool you can search past responses and assign tasks, resources and due dates. Get real-time status updates on proposal progress, assign approvers to sections to ensure quality, and control user access. You can also create a searchable knowledge base, upload historical content and use these to create tailored responses based on boilerplate questions .
rfp360.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 4 other markets, Germany, India, Middle-East and Africa, United Kingdom

Supported languages

English
RFP360 screenshotRFP360 For RespondersRFP360 screenshotRFP360 screenshotRFP360 screenshotRFP360 screenshotRFP360 screenshotRFP360 For Issuers

RFP360 reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.3
  4.4
  4.6
Bob Glover

Good once I got the hang of using it.

Used daily for less than 6 months
Reviewed 2017-10-27
Review Source: Capterra

Pros
No need to print a few copies and fed ex. It was easy to track the progress of the RFP and my proofer could easily see what we had completed in each section.

Cons
Did not always let me save a draft so I had to do questions more than once. If I did not have an internet connection I could not work on the RFP. It would be nice to be able to download the questions so they could be answered off line.

Response from UPG Solutions


Hi Bob!

Thank you so much for your feedback. We're so glad you found it easy to track progress. You¿re absolutely right, at this time, since we¿re a web-based platform, users do have to be connected in order to work in the system. There is no option to work off-line. As far as being able to export the RFP/Proposal, you absolutely can with the Export button option in the upper right hand corner, however, if changes are made outside the system you won¿t be able to see all the metadata we capture on each and every response. When edits or new info is entered in the system, we capture all changes, versions, made by whom and when. This can be quite helpful when working with larger teams and lots of users.

Rating breakdown

Ease of use
Features

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Lyn Garner

Responding to someone else's RFP

Used occasionally for less than 6 months
Reviewed 2020-05-08
Review Source: Capterra

My company was responding to an RFP issued by a broker. Therefore, little to no training on software.It was good. I like having the time tracked. (hours and days left).

Pros
My company was responding to an RFP issued by a broker. Therefore, little to no training on software. I was able to find my way around pretty well. So that was nice. Not sure how I would add someone else from our company to the response team, but didn't really have to do that so not a big deal.

Cons
My company was responding to an RFP issued by a broker. Therefore, little to no training on software. Had trouble figuring out how to attach files so that was a little frustrating. Also, was not able to attach some files to their relevant questions because the answer was a table and attaching a file was not an option so I had to stick it someplace else and hope they figure it out. I also struggled with figuring out how to send them a message/question. I would also like to be able to export the whole RFP into a cleaner format. The excel spreadsheet didn't work so well.

Response from RFP360


Lyn,

Thank you for your feedback. We are happy you were able to easily navigate in the platform with no training. We are sorry to hear that you had some issues. For future responses, please feel free to contact our support team directly. They can walk you through any issues you might encounter.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Mary Daniel

Takes some getting used to, but I will get used to it

Used occasionally for less than 6 months
Reviewed 2018-08-17
Review Source: Capterra

Meh. I expect it will get better over time. Its great to It does NOT need more "bells and whistles" -- please K.I.S.S.(Keep it simple,stupid) ! Too much more will ruin a potentially good thing. It needs to be easier to set up users, and easier to export the final submitted copy -- I can't rename or set the folder to save into, and everything exports with the exact same name. Ugh.

Pros
I mostly loved that I didn't have to put together a paper response and FedEx it the day before the due date, so it saved me money and time. I also liked the Dashboard feature letting me know what section was in which phase of work, especially when I thought I was done and ready to submit, but it made me go back and "finalize" two parts.

Cons
Very difficult to get set up to use it at the beginning; My coworkers never managed to get in to review the proposal online. This program is minimally intuitive. In several places, RFP365 required file uploads that were not required by the question. I had to get around this by copying my text answer and then opening Word, pasting to a new Word file, saving as a PDF, and uploading the PDF file. Saving the unnecessary document file then cleared out the Comments (aka "response") field, so luckily <ctrl><V> let me fill it again without retyping.

Response from UPG Solutions


Mary, while we're glad you enjoyed saving time and money, along with gaining efficiencies with our solution, we're sorry you didn't have a more positive experience. We're sorry you struggled with the setup and user interface. In the future, if you have any questions on how to use RFP365, please know that we'd love to help and are available online or via phone at 844.737.0365.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Colin McLennan

Quick Review Note

Used monthly for 6-12 months
Reviewed 2020-03-13
Review Source: Capterra

I think building software like this is extremely difficult, so honestly, I thought it was a pretty great experience. I hope more organizations begin to use it. I also liked that the issuer of the RFP could load everything directly into RFP360, and since we already had it on our side for all of our RFP's when the last RFP request came in, everything seamlessly aligned and we could go right in and start answering questions.

Pros
I thought that the Knowledge Base option worked really well and helped reduce time spent on my last two RFP's.

Cons
I had instances where I would assign a question to a colleague, they would answer, and then the system would revert me back to the person who was supposed to answer all while deleting the answers and information my colleagues had previously entered. I had to have them send me manual Excel files for me to enter because the system kept reverting back to me. Also, the importing functionality has been a bit confusing but will likely get easier with more use.

Response from RFP360


Colin,

Thank you for your feedback. We are glad to hear that the Knowledge Base is working well for you and reducing time spent on RFPs. We are sorry that you had some issues with the system reverting back. Please reach out to our support team if you encounter similar issues in the future. They will be able to troubleshoot the issue with you. We look forward to continuing to enhance our platform to bring you even more efficiencies in the future.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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David Peterson

improvements

Used occasionally for less than 6 months
Reviewed 2019-07-24
Review Source: Capterra

Pros
Over all I think the software work well.

Cons
Need to allow to assign multiple people to the same questions or sections. Also would have been nice to have each of the questions that needed to be answered have its own question to be answered or attach documents instead of being buried in the scope of work or the agreement. would have made the process a little easier to keep track of.

Response from RFP360


Thank you for your positive review, David! We're glad our solution worked well for you with your response and we appreciate you sharing your feedback with us.

We also have positive news for you! RFP360 does offer the functionality needed to assign multiple people to the same questions and sections. In the future, if you receive a questionnaire from our solution and need help assigning multiple people to questions or sections, please let us know and we can share our help file on this topic or walk you through it.

Additionally, at RFP360, we empower our issuing clients to dictate how questions are listed and how they want to receive responses. As you receive more RFxs with our solution, you'll see multiple options for responses.

Again, thank you for your feedback!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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RFP360 features

Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Data Import/Export
Search Functionality

API (162 other apps)
CRM Integration (135 other apps)
Contact Database (71 other apps)
Contact Management (72 other apps)
Customizable Templates (61 other apps)
Email Integration (56 other apps)
Lead Capture (55 other apps)
Lead Management (72 other apps)
Real Time Data (67 other apps)
Reporting & Statistics (73 other apps)
Sales Analytics (67 other apps)
Sales Reporting (66 other apps)
Third Party Integration (109 other apps)
Workflow Management (55 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for RFP360

Key features of RFP360

  • Assign approvers
  • Auto-generated message alerts
  • Central Knowledge Base
  • Create boilerplate questions
  • Detailed scoring reports
  • Export to Microsoft and Adobe
  • Internal messaging
  • RFP creation
  • Real-time proposal status
  • Score vendor responses
  • Send and track vendor invitations
  • Task assignment
  • Track vendor progress
  • Upload content from Excel
  • Upload historical content
  • User access control
  • Vendor proposal approval
View All Features

Benefits

Issuers:
- Quickly create the perfect request with intuitive templates.
- Eliminate version control issues by collaborating with internal teams in real time in a single document.
- Prevent surprise delays by tracking vendor progress.
- Create custom, Excel-free questionnaires (including drop-down menus).
- Track real-time vendor completion progress.
- Tabulate scores automatically.
- Store and organize all your vendors’ information and documents.
- Track vendors’ responses over time — with a clear history of all interactions.
- Identify and shortlist vendors based on accurate, up-to-date information with dynamic profiles.
- Eliminate the need to dig through files and folders by keeping vendor information in a single location.
- Ensure information is always current by empowering vendors to update their profiles at any time.
- Segment and tag vendors by location, industry, or project so you can easily find the vendor you need.

Responders:
- Save, find, and reuse content with a custom Knowledge Base.
- Work with your coworkers on the same version of a single document.
- Assign questions, track progress, and automate reminders.
- Easily find and reuse previous questions stored in your custom library.
- See who wrote what and when they wrote it.
- Store past responses and boilerplate content in your Knowledge Base.
- Check how long it’s been since stored responses were last updated.
- Flag stored answers for review and assign content owners.
- Set up recurring review cycles so Knowledge Base content stays up to date.
- Centralize all of your organization’s content into a single source of truth.
- Segment and tag your content by location, topic, or product line.
- Filter by writer, tag, or topic so you find exactly what you’re looking for.
- Check who wrote what and when.

Issuers and Responders:
- Faster, effective, and scalable proposal completion — which leads to better outcomes.