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RFP360

Request management software for RFPs, RFQs and RFIs.

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RFP360 Reviews - Page 5

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283 reviews

Recommended

DC
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Danielle C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great product!

Reviewed 7 years ago

RFP 365 has been an excellent asset to our company. The customer service is on point and everyone I've dealt with has been very insightful and helpful. The only complaint I have is sometimes there will be extra spaces added to paragraphs or in between sentences when I open an older entry. I'm not sure why this happens but it's a pain because then I have to go back in and fix it. Also, it would be helpful if after reviewing an entry, you remain on the same page. For example, if I'm reviewing an entry on page 10, it should stay on page 10 after I close out the entry, not go back to page 1.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the feedback Danielle! We'll be in touch shortly to get some specific examples, and figure out how we can solve these frustrations.

JK
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James K.

Legal Services, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Virginia AG Proposal

Reviewed 6 years ago

Generally positive for the first time. It would be better if there was a more direct method of providing the questions in the RFP in a downloaded Word format so that they could be answered offline and uploaded. That would be easier functionally to do.

Pros

Organization was user friendly and it was easy to determine progress and/or completed/uncompleted portions.

Cons

Font is too small. Also, there is a font differential from those segments that have normal word processesing functions and those that do not.

Vendor response

Hi James, we love that you liked working with our team and that the progress dashboards were helpful! Next time you use RFP365, please know that with our dynamic rich text editor you can update fonts. You can also use our tool to zoom in as needed. We're here to help, so as you have questions, please feel free to reach out. We're available online and/or via phone at 844.737.0365.