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SAP Sales Cloud Logo

SAP Sales Cloud

3.7
(15)

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Sales enablement software for improving customer experience

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SAP Sales Cloud Features

Features Summary

Functionality

3.7

/5

15

Total features

16

3 categories

SAP Sales Cloud features

Access Controls/Permissions
Commission Management
Compliance Management
Contract/License Management
Forecasting
Lead Management
Lead Qualification
Performance Management

Common features of Workforce Management software

API
Activity Dashboard
Activity Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Automated Scheduling
Budgeting/Forecasting

Price starts from

57

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.7

/5

15

Price starts from

57

learn more

Total Features

16

Unique features

  • Compliance Management

  • Sales Automation

  • Commission Management

Functionality

4.3

/5

3.5K

Price starts from

0

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Total Features

96

Features in Common

11

Unique features

  • Task Progress Tracking

  • Customer Surveys

  • Template Management

  • Lead Segmentation

Functionality

4.7

/5

512

Price starts from

ic-pricetag

No pricing info

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Total Features

46

Features in Common

4

Unique features

  • Deal Management

  • Contextual Guidance

  • Training Management

  • Automatic Call Distribution

Common SAP Sales Cloud comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CLM review

Reviewed 4 years ago
Pros

Collaborative Lifecycle Management series of tools - CCM, RM and QM are great for managing the complete software development lifecyle.

Cons

There is nothing in the tool that can be marked as least likeable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Modern Cloud CRM by SAP?

Reviewed a year ago

A great step forward for SAP into cloud CRMs. Integration with ERP and other SAP products is made easier, rollout can be done relatively quickly for straightforward use cases. In case of advanced customizations, there are some burdens and limitations to overcome.

Pros

UI is quite modern compared with older SAP products Customizability and extensibility API and SDK support for advanced use cases Integration with other SAP family products, especially ERP, is somewhat easier

Cons

UI can be a bit hard to navigate and not as user friendly Technology stack is a bit strange, combining legacy SAP elements with some modern approaches Speed and responsiveness sometimes lags behind modern competitors

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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CLM is limited by its editor that does not utilize MS Word, but improvements are being made.

Reviewed 5 years ago
Pros

-Integrates with Salesforce and DocuSign -Standard contracts and their associated workflows are preloaded in the tool saving time - Has a parallel approval feature with a dropdown list of Subject Matter Experts to choose from to easily progress the workflow to multiple individuals at the same time for collaborative redlining -Manages contract renewals -Features a standard clause library

Cons

-CLM does not utilize MS Word and there are some feature limitations with the editor used -While collaborative redlining is in use, there is no solution to easily identify possible conflicts -A Word plugin is required to incorporate offline redlines back into the CLM workflow -Dashboard and Reports need improvements such as filtering capabilities and the ability to report on who is assigned the contract in a parallel approval -Administrative functions should have more built-in efficiencies to help very large customers with many standard contracts make updates more easily

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Contract negotiations require the management of workflows. CLM does a great job.

Reviewed 5 years ago

Efficient and effective way to manage contracts. Eliminates unnecessary paper - great for the environment. Workflows to Business Owners of the contract terms for their approvals - filing for easy retrieval for future audits. Management of the contract negotiations eliminates version control which will eliminate unnecessary work or worse, acceptance of a term your Company did in error.

Pros

Setting up the Business Unit Approvers to ensure proper workflows. Approvers modifications and/or approvals of specific contract terms are files and kept in archives for any future retrieval. Paper is minimized. Version control mistakes are minimized. Electronic signatures. Contract filing for easy retrieval. Must more efficient and effective than the "old fashion" way of hard copy contracts, printing, signing and putting in PDFs. Look forward to the continued improvements. Worthwhile.

Cons

Support different internet browsers such as Internet Explorer - though outdates many people still use IE. No true highlighting capacities - use this when wanting to call out a term to a customer. Sometimes lagging issues when typing. Confident these are small hurdles that will be resolved over time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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A Powerful Tool When It Works

Reviewed 4 years ago

A mix of good, bad and ugly. We're still matching our transactions with payment spreadsheets even after five months of using Callidus for sales payments, and there have been times where we couldn't pay out of Callidus and had to resort to using our manual spreadsheets. When it works it's great, if it doesn't though, then you're pretty much at the mercy of the very poor tech support that Callidus offers. It's really a love/hate relationship.

Pros

Callidus gives you a whole lot of flexibility in writing rules on top of rules and setting things up the way you need them to work. When things go smoothly, it works like a dream and you can manage every very complex sales management through the software. The software is able to accommodate even very complex calculations that involve pulling multiple data points into a single calculation, which is impressive.

Cons

It breaks pretty frequently. We also run the commission version at my company that seems to work without breaking too often, but the sales management portion of the software has a lot of bugs. Tech support is pretty incompetent and difficult to deal with. Even when you are having an issue that could cause a delay in payouts to clients or partners tech support doesn't act with any amount of haste. Trying to get support can be frustrating and discouraging, so as long as things are running well and don't need to call on support then this could be a good option.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Too heavy for today's need of modern contact centers

Reviewed 2 years ago

Need to mantain and manage a contact center team.

Pros

Reliable and customization. You can setup a bunch of things but only if you are an expert on SAP systems and objects.

Cons

Too heavy to work with, slow and sluggish. Also the user experience is not very good and not easy to explain to a new operator.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful both for sales team and customers

Reviewed 2 years ago

Overall i like the product, it definitely shows you and your company more professional from customer aspect.

Pros

I don't have too much experience with this software. The most I likes so far is that it offers wonderful reporting for both sides. It offer pros and cones widely to persuade customer for their investments. It also guides the sales team and offers suggestions to optimize.

Cons

It is little bit complex tool, so i think it is not very easy to use. Also you can live some problems when entering CRM data and frozen problems on reports.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I liked the collaboration aspect of this tool, but had some issues with functionality

Reviewed 5 years ago
Pros

I like that when I needed to have some terms and conditions reviewed by multiple parties, it allows me to send to all of the required people at once to have them make their edits.

Cons

I had several issues with the formatting when uploading documents in the tool, such as numbering errors, spacing errors, etc.