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Spiff

Commission management solution with real-time dashboards

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(4)

Spiff Reviews

Overall rating

4.7

/5

126

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10

Reviews by rating

Pros and cons

I love how I can always be up to date on my commissions without having to do the math myself. I still keep track of my commission myself to double check but Spiff has been great.
I am very happy with it. Certainly better than our previous method of tracking commissions.
I like that I can see an up-to-date report on what I can expect in terms of commission at any point. I like that the interface is simple and easy to use and connects directly with Salesforce.
Sometimes pulls the wrong information/ doesn't always equal the correct commission.
If there were any differences it was hard to pinpoint. Having spiff has taken a lot of worry out of not being sure if commissions is correct.
The only thing I could complain about is that everything is linked to Salesforce so if something in Salesforce is not right then it will reflect in Spiff the same way.
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126 reviews

Recommended

RT
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Ric T.

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The visualization is unique!

Reviewed 4 years ago

I have created a culture of trust with Spiff! I'm grateful our team implemented it here at Lucid, now it is so simple to line up goals to current state and work together with your leaders to achieve your financial goals! - My reps know exactly what to work on in order to reach the next level!! - No more excel spreadsheets!!

Pros

Spiff makes it easy for sales leaders to set goals and line up those goals with what each rep wants to achieve. I care about my reps and they care about reaching their potential, Spiff has added a visual reason for me to line up my goals with theirs and create belief in what they're doing. I love everything about it, but the conversation that have come from showing my reps where they are in their earnings, have bee unique!

Cons

Nothing now. - Honestly I have enjoyed the entire experience.

AR
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Verified reviewer

Business Supplies and Equipment, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spiff

Reviewed 3 years ago

Its been great. Much easier to see your commissions than tracking them in a spreadsheet

Pros

I love that i can see my commissions and how it is broken down. It is a very user friendly platform.

Cons

I wish it updated in real time when deals were added. Also it always defaults to the first month i started using it. I wish it would default to the current month so i didn't have to change it every time

Vendor response

Thank you so much for your great review and feedback! We are really glad that Spiff has been able to add value and hopefully improve the way you see commissions. If you are open to it, please feel free to reach out to support@spiff.com and we would love to get more information around your feedback and see if there is anything we can do today to make that a better experience for you. Thanks again for taking the time to leave a review! Tanner, Co-Founder

DW
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Dayton W.

Computer Software, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good software, Inaccurate numbers

Reviewed 4 years ago

I've been using Spiff for 2 months and have found it to be a great way to see how much commission I can expect to receive. It allows me to plan my monthly expenses.

Pros

Ease of use Great design Easily integrates Easy to access

Cons

Numbers are inaccurate (Might be on our side)

DG
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David G.

Computer Software, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally... I know what my commission check will look like

Reviewed 4 years ago
Pros

It’s really easy to use. User friendly interface.

Cons

I don’t have anything I don’t like so far.

MK
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Michelle K.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product-Easy to use!

Reviewed 4 years ago

We love using this product and you will too!

Pros

This product is very friendly to use, has easy navigation, and is time saving which is a huge benefit. This software has made calculating commissions hassle free, it has helped reduce commissions errors and has the versatility to deal with all the complexity of our commission tiers. It is hands down amazing.

Cons

I have not had any issues that come to mind.

CC
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Chantz C.

Telecommunications, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Every company needs Spiff!!

Reviewed 4 years ago

Love it. I would recommend Spiff to any company who is looking to grow and motivate their sales team!

Pros

What I love most about Spiff is how user friendly it is. The convenience that it gives me as a sales rep to know exactly where my commissions are at for the month. Huge motivational tool for any rep.

Cons

Man that is tough... I have only have used Spiff for 3 months and have not had 1 issue.

AR
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Verified reviewer

Computer Software, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spiff Saves The Day

Reviewed 4 years ago

Every sales team should use this software!

Pros

I used to have to wait until a few days before pay day to understand what my commission checks would be, now with Spiff I can see it in real time and watch that number grow daily.

Cons

The quotas tab and timeline functionality needs work. Doesn't add much value or is not present.

SR
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Steele R.

Telecommunications, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spiff works great

Reviewed 4 years ago

I have truly enjoyed Spiff so far.

Pros

Being able to see what my commission looks like at all times so that I can prepare for the month and see what else I need to sell. Before we had spiff I had no idea what my clawbacks were and no idea what I was going to get paid.

Cons

The mobile website could work a little better.

JR
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James R.

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Visibility into Sales Comp

Reviewed 4 years ago

I don't have to wait until the end of the month to see what I'm making in commissions.

Pros

I like that Spiff provides me with commission information in real-time as deals close.

Cons

I would like to see more robust year-to-date information to compare attainment. I understand that this is on the roadmap.

AR
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Verified reviewer

Computer Software, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spiff Review

Reviewed 3 years ago

Overall, I haven't seen anything else out there that doers what Spiff can do.

Pros

Spiff is the most effective way to be able to track and monitor your commissions. It makes the process a million times easier than trying to keep track in an excel spreadsheet.

Cons

It seems like every month there are multiple reps reaching out about how their Spiff is incorrect. Maybe that's just admin error.

SB
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Seth B.

Telecommunications, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spiff review

Reviewed 4 years ago
Pros

Love the integration with Salesforce to see my commissions in real-time.

Cons

It’s nice to see updated commissions just wish our salesforce integration resync’d with Spiff every few hours. I do understand that is possible, we just haven’t made the change on our end yet.

JH
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Jaxson H.

Marketing and Advertising, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spiff is awesome

Reviewed 4 years ago
Pros

That it is automatically updated and shows my commissions throughout the month with ease. It's easy to check where I am at and make sure everything is accurate.

Cons

So far it's been amazing. I love it, we weren't using anything before but Spiff is great.

CS
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Camden S.

Computer Software, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SPiff works!

Reviewed 4 years ago

n\a

Pros

It's easy to see the necessary data. I don't dive in and use it for more than where I am with my numbers and can reconcile any mistakes I have on my own end.

Cons

If this integrated directly with Salesforce where we could pull a report, that would be awesome!

SB
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Sam B.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spiff should be used in ever sales Org

Reviewed 4 years ago
Pros

I love how it is easy to use and how it incentives the team.

Cons

Not much to say here other than implementation time took longer than expected but better to get it right the first time

AW
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Andrew W.

Computer Software, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and Transparent

Reviewed 4 years ago
Pros

I like that I can see an up-to-date report on what I can expect in terms of commission at any point. I like that the interface is simple and easy to use and connects directly with Salesforce. Prior to this, commissions were tracked via an Excel sheet which was cumbersome to look through and digest- this has simplified the entire compensation process.

Cons

It would be nice if there were some more advanced reporting features such as graphs over time etc.

CR
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Carson R.

Computer Software, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spiff is Essential

Reviewed 4 years ago

It's saving me time and energy. I also like how trustworthy it is. I can depend on it to accurately track all of my commission earnings and the details of them.

Pros

Spiff is so easy to use. It's legitimately helpful too! I like how I can login and see my commission earnings within seconds. It's accurate and saves me the headache of tracking my own commissions.

Cons

Although I haven't explored all of the features, I'd like to see more robust ways of how I can track my commissions.

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Linked to SFDC and Realtime

Reviewed 4 years ago

I am very happy with it. Certainly better than our previous method of tracking commissions.

Pros

Great that I can look realtime at my commissions. Very intuitive and easy to use.

Cons

Wish there were more analytics included, more visualized data showing my historical earnings, comparisons month-to-month, year-to-year, quarter-to-quarter, etc. Just more visualized data. UX on a mobile phone browser isn't great. Not bad, but could be better.

LW
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Lloyd W.

Computer Software, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Awesome for Sales Reps

Reviewed 4 years ago

As a Sales Manager, has been helpful for me to ensure accuracy for my comp as well as the comp for my reps.

Pros

I really appreciate that it plugs into Salesforce so I can see my commission at any given moment. It has helped me have no questions at the end of the month as to how much I will make.

Cons

Nothing that I can think of yet. I am a fairly new user. I am confident that the UI will improve as time goes on.

TA
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Taylor A.

Telecommunications, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spiff is awesome!

Reviewed 4 years ago

Love being able to easily see where I'm at for the week/month, etc.

Pros

We just started using Spiff and so far I love it! It's so nice to be able to access everything all in once place. No more excel spreadsheets, etc. Just a clean dashboard and easy access to view my commissions quickly.

Cons

I'd love to see quarterly bonuses added to the platform so I can view those as well.

BL
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Bronson L.

Telecommunications, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spiff is a saver

Reviewed 4 years ago

It's been great. Like mentioned above its just a time saver, easy to use and track so I don't have to do it and it has a nice interface.

Pros

I love it because its simple, very structured and I dont have to track everything on a spreadsheet and guess my commissions. This is awesome

Cons

Nothing really, a suggestion would be a mobile application but sounds like thats in the works already.

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great way to free up some time

Reviewed 4 years ago
Pros

Spiff automates so many tasks related to sales commissions that we did manually previously. It also makes it easy to change the compensation plan when needed and gives transparency to reps.

Cons

I don't ever like adding to the number of different software platforms that we use. In this case the benefits far outweigh this drawback however.

SV
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Sam V.

Human Resources, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy Money

Reviewed 3 years ago
Pros

I love that it is very easy to navigate through, especially with all the different software programs I use every day I really appreciate Spiff making it effortless to use.

Cons

I wish there were a way to refresh the dashboard ourselves to allow for it to track it in real-time.

KP
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Kaleb P.

Computer Software, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Makes your sales life easy!

Reviewed 4 years ago

Love it so far

Pros

I love the daily updates to my team and myself to see where we are tracking for the month on commissions.

Cons

There's not a whole lot of bad things to say. Like with any software there are a few learning curves to filter the info to what you want to see.

MY
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Mike Y.

Computer Software, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Exactly what it says it is!

Reviewed 4 years ago

The staff came and met with us all personally walked us through a tour, and answered any and all questions we had. Great service!

Pros

Spiff is really user friendly! The interface is very clean, simple and easy to use.

Cons

I think it would be great if they had a mobile app.

CF
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Cassandra F.

Computer Software, 201-500 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Answers all the questions you need answered

Reviewed 4 years ago

Spiff has been really easy to start using. We were not using any software before to track our commissions, so it required a lot of time to try and figure out what you were actually supposed to get paid and compare it. If there were any differences it was hard to pinpoint. Having spiff has taken a lot of worry out of not being sure if commissions is correct.

Pros

Ease of use is nice that is seems pretty self explanatory for finding the information that you need.

Cons

I'm not sure if our company hasn't started using it for its full functionality. There are still some areas I find myself having to ask my manager about that spiff doesn't address.