Upcall Features

Upcall

Outbound sales campaign & calling platform

4.64/5 (11 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Management
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Scheduling
Call Scripting
Call Transfer
Caller ID
Campaign Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customizable Fields
Data Import/Export
Drip Campaigns
IVR / Voice Recognition
Inbound Call Center
Lead Generation
Lead Management
List Management
Manual Dialer
Outbound Call Center
Prioritization
Progressive Dialer
Queue Management
Real Time Reporting
Real-Time Chat
Reporting/Analytics
Sales Onboarding & Training
Telemarketing Management
Template Management
Text to Speech
Third Party Integrations
VoIP
VoIP Connection
Workflow Management
Learn moreCompare App
API
Activity Dashboard
Activity Tracking
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Management
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Scheduling
Call Scripting
Call Transfer
Caller ID
Campaign Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customizable Fields
Data Import/Export
Drip Campaigns
IVR / Voice Recognition
Inbound Call Center
Lead Generation
Lead Management
List Management
Manual Dialer
Outbound Call Center
Prioritization
Progressive Dialer
Queue Management
Real Time Reporting
Real-Time Chat
Reporting/Analytics
Sales Onboarding & Training
Telemarketing Management
Template Management
Text to Speech
Third Party Integrations
VoIP
VoIP Connection
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Management
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Scheduling
Call Scripting
Call Transfer
Caller ID
Campaign Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customizable Fields
Data Import/Export
Drip Campaigns
IVR / Voice Recognition
Inbound Call Center
Lead Generation
Lead Management
List Management
Manual Dialer
Outbound Call Center
Prioritization
Progressive Dialer
Queue Management
Real Time Reporting
Real-Time Chat
Reporting/Analytics
Sales Onboarding & Training
Telemarketing Management
Template Management
Text to Speech
Third Party Integrations
VoIP
VoIP Connection
Workflow Management
Visit WebsiteCompare App

Upcall Feature Reviews

11 reviewers had the following to say about Upcall's features:

Joanne G.

100% Recommended!

2017-06-14

I would definitely say that you won't get this quality service within this price. Most affordable and reliable service that I have ever came across.

Pros

-Easy campaign setup -Friendly Team ready to understand minute changes in campaign -Local Caller Id integration helps to get better conversions -Caller are voracious speakers with good convincing powers -more cost effective than using a sales person or a call center -Transparent and honest deals -Reliable -Easy to use

Cons

It can be a little daunting to learn from the manual alone, but once you learn the interface it is really easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samantha S.

Upcall revolutionizes the call center industry

2016-06-06

You can customize your call campaign to your needs and collaborate with callers in realtime, which is really helpful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lee R.

Transparent Platform with seal of trust!

2017-06-09

Best Platform for scaling up the sales and making more profit.

Pros

-Transparency including with the pricing (No Hidden Charge) -Easy to use platform and Unique Interface -Interactive and Helping team -Built-in B2B database makes it easy to reach someone -Revolutionary Approach in U.S.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Franck D.

Quality, ease of use and price

2017-02-14

I would advise it to any startup looking to increase their sales pipeline!

Pros

Ease of use, support and scalability

Cons

Call South America

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohsin S.

Quality Promotion With Affordable Price

2017-06-29

Thanks to Up Call it was possible. would recommend Upcall to anyone looking for a way to scale their sales efforts

Pros

There are so many pros of this software but here i will include few of them: -Very much easy to use -It's very fast and it has a very user-friendly interface -It has Native English speaking callers which are a surplus -It is more cost effective than using a sales person or a call center -Transparent deal with no hidden or Extra charges -It also has inbuilt B2B database which makes it easy to reach someone -local presence CallerID allows to always call someone with a local number, increasing the conversation rate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Faheem A.

Quality Service with a Unique Platform!

2017-06-29

It was a nice and easy way as I nearly did anything.

Pros

-Well equipped dashboard with all the other utilities -The interface is quite good and user friendly and it also gets integrated live chat -Quick Set Up -Reliable Callers -It provides very Good Service and after service support -it is a very Efficient product and affordable service for promoting business -Voice Recording So overall it's a very nice product to buy i will definitely recommend people to this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jill M.

Waste of money!

2017-03-08

My cost per lead (including the monthly fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Upcall


Thank you for your review, we are sorry to hear (and surprised) about your Upcall experience.

We serve hundreds of happy customers every day, who generate quality leads in a whole new way, saving them time and money.

I looked into your Upcall account, I can see that you have spent less than $28 on your Upcall campaigns. We definitely advise customers to call at least a hundred lead to see results. As you mention, a Facebook or Google campaign requires a minimum budget in order to see results. I can see that Upcallers managed to get a qualified lead for that amount, which for marketing consulting firms such as yours, is amazing return.

Regarding our Upcallers, we only accept the Top 3% in the U.S and you can collaborate in realtime and train them through conference calls and 1-1 messaging. They work hard for you to bring you the best results on your campaign.

Our Upcall Team is always available to assist, happy to show you how Upcall can help your business scale better.

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Clifford M.

Upcall is like finding bill in your jacket pocket, really a pleasant surprise.

2018-06-28

saving time, money and frustration. peace of mind.

Pros

I was about to hire an in-house lead verification specialist before I discovered Upcall.

Cons

The only con has more to do with my lack of full IT comprehension, and less to do with the software itself. If I had to critique something it would be the less than perfect intuitiveness of the software, but I see that as a combination of my level of capability and some tweaking that could be done to the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruce A.

Reviewing as an UpCaller - Wonderful Platform

2017-07-06

Pros

As a caller, the software is easy to use and sets you up for success.

Cons

The only con was the UpCall chat feature, but they have since updated it and it's really user-friendly now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ana L.

Quick set-up, ease of use and great community

2016-06-17

I uploaded my list, wrote my script and added a few more details and ta da! The campaign was already launching.

Pros

Ease of use Community-based Live chat support

Cons

I can't get enough of it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Upcall

Don't go for foreign callers. Picking american callers is definitely worth the money.

Source: Capterra
Helpful?   Yes   No

Response from Upcall


Hi Ana,

Thank you for your trust in Upcall. We value you as a customer and are delighted to hear that your campaigns with Upcall have been a real success!

We work with many insurance agents like yourself and have seen some amazing results. Feel free to reach out to us if you have any questions.

Read more
Prerna S.

Effective Reach with Quality Assurance!

2017-07-05

When I was beginning my start up, I was more worried about promotion and hence was losing focus on essential business transactions. But when I gave UpCall a try, it was a complete a reliable source for promotion. I would surely recommend it. Go for it guys don't give it a second thought.

Pros

-It is a tool which is veru much Easy to handle -They provide local presence Caller-ID that allows to always call someone with a local number, which increases the conversation rate and that's very good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more