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VanillaSoft vs Keap Comparison

Overview

VanillaSoft brings together the best of CRM, Lead Management and Sales-by-Phone tools into one powerful queue-based lead...

Step up to all-in-one sales & marketing software designed for entrepreneurs, startups and larger teams. Our platform organizes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

108

33

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

505

344

127

49

51

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

The best thing that I like about Vanilla Soft is it's user friendly compatibility. It is very easy to navigate and has made business incredibly simple.
It's a super easy system to navigate and I love that it is web based, so that I am able to use this marketing tool from anywhere. I also love that I am able to toggle from previous updates.
I have gained many sales from using VS due to helping my organization of multiple daily leads. Reminder features are wonderful and help gain sales.

Pros

It has so many features and functions that are super useful from sending emails, keeping track of prospects, clients (and so much more) - all super easy to use.
Having a central place for all of our information, and the ability to tag people automatically has saved lots of time and definitely increased or ability to connect with clients and sell.
We are more than satisfied with our experience. Infusionsoft is recommended as the platform par excellence for the management of email marketing campaigns.

Cons

Other than the occasional server outages due to things out of VanillaSoft's control, I can't say I really have any complains. It has all the bases covered.
The system occasionally lags and there are sporadic system outages.
I rarely have any problems, but on the occasion that I have had to contact customer support, they respond solve the problem swiftly, even if the problem is my own fault.

Cons

When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.
The lack of sales functionality. I was really disappointed with the way it's labeled to do it all but compared to other sales CRM's it's far behind.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features5
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Appointment Management
  • Auto-Responders
  • Automated Sales
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Collections Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Demographic Data Collection
  • Discount Management
  • Drag & Drop Interface
  • Duplicate Detection
  • Electronic Payments
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Follow-up Scheduling
  • Inventory Management
  • Invoice Management
  • Landing Page Templates
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Progressive Dialing
  • Projections
  • Promotions Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Reporting
  • Recurring Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Shopping Cart
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Transaction History
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Widgets
  • Workflow Management
  • Total features85
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Appointment Management
  • Auto-Responders
  • Automated Sales
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Collections Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Demographic Data Collection
  • Discount Management
  • Drag & Drop Interface
  • Duplicate Detection
  • Electronic Payments
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Follow-up Scheduling
  • Inventory Management
  • Invoice Management
  • Landing Page Templates
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Progressive Dialing
  • Projections
  • Promotions Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Reporting
  • Recurring Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Shopping Cart
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Transaction History
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Widgets
  • Workflow Management

Integrations

  • Total integrations7
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations261
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

VanillaSoft vs. Keap

See how VanillaSoft and Keap stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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