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Voiptime Cloud

Great contact center software for SMB and Enterprises

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Voiptime Cloud Alternatives

How do Voiptime Cloud alternatives compare?

Bitrix24 and Agile CRM stand out as its top competitors based on similarity, popularity and user reviews. When comparing Voiptime Cloud to its top 100 alternatives, Webex has the highest rating, with Freshdesk as the runner-up, and Voiptime Cloud ranking 37th place. Webex has the most reviews with a total of 5,490, while Voiptime Cloud has 80. Users say Freshdesk tops the list for value for money followed by Zoho Desk, while Voiptime Cloud comes in 23rd. Users also say Webex and Freshdesk are the easiest to use, while Voiptime Cloud takes 34th place.

What are the top 5 alternatives to Voiptime Cloud?


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Voiptime Cloud

Bitrix24

4.0
(485)

100% free CRM, collaboration and communication tool suite

Features

Total

54

363

74

features in common

54

features in common

Bitrix24's unique features

  • Brainstorming

  • Room Booking

  • Gantt/Timeline View

  • Online Booking

Voiptime Cloud's unique features

  • Real Time Data

  • Real Time Reporting

  • Real Time Analytics

  • Real Time Monitoring

Starting from

$49/month

Value for money

4.2

0.6

4.8

What users say about Bitrix24's value for money

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Agile CRM

4.1
(416)

Sales and marketing CRM for growing businesses

Features

Total

55

231

74

features in common

55

features in common

Agile CRM's unique features

  • Multiple Site Management

  • Web Forms

  • Dashboard

  • Leaderboards

Voiptime Cloud's unique features

  • Process/Workflow Automation

  • Real Time Reporting

  • Text to Speech

  • Call Reporting

Starting from

$8.99/month

Value for money

4.2

0.6

4.8

What users say about Agile CRM's value for money

It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.

Dd

Danie d.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

EngageBay

4.6
(132)

Integrated sales & marketing software for growing teams

Features

Total

45

215

74

features in common

45

features in common

EngageBay's unique features

  • Quotes/Estimates

  • Drip Campaigns

  • Marketing Calendar

  • Multi-Account Management

Voiptime Cloud's unique features

  • Chat/Messaging

  • Blended Call Center

  • Callback Scheduling

  • Call Logging

Starting from

$10.79/month

Value for money

4.8
4.8

What users say about EngageBay's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.

SK

Sudip K.

Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

CV

Carlos V.

SAN SFE

4.0
(1)

Sales force automation for pharmaceutical companies

Features

Total

14

27

74

features in common

14

features in common

SAN SFE's unique features

  • Presentation Tools

  • Goal Setting / Tracking

  • Referral Tracking

  • Call Management

Voiptime Cloud's unique features

  • Interaction Tracking

  • Multi-Channel Communication

  • Call Reporting

  • Reporting/Analytics

Five9

4.2
(397)

Cloud contact and call center software

Features

Total

63

117

74

features in common

63

features in common

Five9's unique features

  • Dashboard

  • Voice Customization

  • Integrations Management

  • Online Voice Transmission

Voiptime Cloud's unique features

  • Caller ID

  • Calendar Management

  • Reminders

  • Activity Tracking

Starting from

$100/month

Value for money

4.0

0.8

4.8

What users say about Five9's value for money

Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.

DM

Dedrick M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

PhoneBurner

4.9
(147)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

58

104

74

features in common

58

features in common

PhoneBurner's unique features

  • Outbound Reporting

  • Dashboard

  • For Sales Teams/Organizations

  • Content Management

Voiptime Cloud's unique features

  • Text to Speech

  • Multi-Channel Management

  • Predictive Dialer

  • Task Management

Starting from

$149/month

Value for money

4.7

0.1

4.8

What users say about PhoneBurner's value for money

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

47

96

74

features in common

47

features in common

Ricochet360's unique features

  • Answering Machine Detection

  • Mobile Access

  • Referral Tracking

  • Segmentation

Voiptime Cloud's unique features

  • Power Dialer

  • Alerts/Notifications

  • Real Time Monitoring

  • Call Tracking

Value for money

4.9

0.1

4.8

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

Convoso

4.5
(25)

Dial Smarter, Not Harder

Features

Total

60

66

74

features in common

60

features in common

Convoso's unique features

  • Workflow Management

  • Integrations Management

  • Lead Generation

  • Customer Segmentation

Voiptime Cloud's unique features

  • Email Management

  • Activity Tracking

  • Voice Mail

  • Search/Filter

Starting from

$90/month

Value for money

4.4

0.4

4.8

What users say about Convoso's value for money

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Kudos to amazing internal staff who helped me assimilate to my new surrounding and control panel mighty fast.

MV

Michael V.

ChaseData CCaaS

4.8
(133)

Cloud-based call center solution for SMBs

Features

Total

58

87

74

features in common

58

features in common

ChaseData CCaaS's unique features

  • Voicemail Transcription

  • Virtual Extensions

  • Lead Qualification

  • Data Management

Voiptime Cloud's unique features

  • Email Management

  • Customer History

  • Calendar Management

  • Real Time Analytics

Value for money

4.7

0.1

4.8

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

To top it off, working with the people at Chase has been an even greater part of this amazing experience.

SR

Samuel R.

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

52

77

74

features in common

52

features in common

Ytel's unique features

  • Alerts / Escalation

  • Call Duration

  • Multiple Parties

  • Answering Machine Detection

Voiptime Cloud's unique features

  • Real Time Data

  • Multi-Channel Management

  • Appointment Scheduling

  • Interaction Tracking

Starting from

$100/month

Value for money

3.3

1.5

4.8

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Squaretalk

4.8
(43)

Your ecosystem for better cloud communications

Features

Total

64

101

74

features in common

64

features in common

Squaretalk's unique features

  • Agent Interface

  • Unified Communications

  • Multi-User Collaboration

  • Campaign Segmentation

Voiptime Cloud's unique features

  • Email Management

  • Calendar Management

  • Text to Speech

  • Real-Time Chat

Value for money

4.6

0.2

4.8

What users say about Squaretalk's value for money

The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice. Good luck guys and thanks again.

DP

Daniel P.

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

Kixie PowerCall

4.7
(168)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

44

72

74

features in common

44

features in common

Kixie PowerCall's unique features

  • Call Conferencing

  • Access Controls/Permissions

  • Open Database Design

  • Answering Machine Detection

Voiptime Cloud's unique features

  • Monitoring

  • FCC Compliance

  • Automatic Lead Distribution

  • Performance Metrics

Starting from

$29/month

Value for money

4.7

0.1

4.8

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Alvaria CX Suite

4.0
(15)

Turn your customer experience into a competitive advantage.

Features

Total

30

34

74

features in common

30

features in common

Alvaria CX Suite's unique features

  • Survey/Poll Management

  • Phone Key Input

  • Multiple Scripts

  • Compliance Management

Voiptime Cloud's unique features

  • Search/Filter

  • Interaction Tracking

  • Call Reporting

  • Contact Database

Value for money

3.5

1.3

4.8

What users say about Alvaria CX Suite's value for money

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

VICIdial

4.7
(251)

Open source call center software with predictive dialer

Features

Total

67

78

74

features in common

67

features in common

VICIdial's unique features

  • Answering Machine Detection

  • Purchasing & Receiving

  • Archiving & Retention

  • File Transfer

Voiptime Cloud's unique features

  • Reminders

  • Search/Filter

  • Calendar Management

  • Customizable Templates

Value for money

4.9

0.1

4.8

What users say about VICIdial's value for money

If you have a competent Linux staff with some knowledge of Linux bash, PHP, MySql and Asterisk, you are good to go. Community support is fantastic.

MS

Mark S.

I love how it's editable and you can add to it and it works perfectly even better than paid softwares that being offered from big competitors.

MA

Mohamed A.

CloudTalk

4.5
(225)

Cloud-based call center software for sales and support teams

Features

Total

58

125

74

features in common

58

features in common

CloudTalk's unique features

  • Answering Machine Detection

  • Employee Directory

  • Unattended Call Management

  • Communication Management

Voiptime Cloud's unique features

  • Email Management

  • Lead Capture

  • Calendar Management

  • Search/Filter

Starting from

$25/month

Value for money

4.3

0.5

4.8

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

Features

Total

49

59

74

features in common

49

features in common

CallShaper's unique features

  • Chatbot

  • Quality Management

  • Workflow Management

  • Agent Interface

Voiptime Cloud's unique features

  • Multi-Channel Management

  • Automatic Lead Distribution

  • Appointment Scheduling

  • Real Time Reporting

Value for money

4.9

0.1

4.8

What users say about CallShaper's value for money

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

Features

Total

43

59

74

features in common

43

features in common

HoduCC's unique features

  • Call Tagging

  • Call Transcription

  • File Transfer

  • Agent Interface

Voiptime Cloud's unique features

  • Callback Scheduling

  • Real Time Data

  • Customer History

  • Voice Mail

Starting from

$400

Value for money

4.5

0.3

4.8

What users say about HoduCC's value for money

Nice guys, reliable software, reliable customization services, good support services.

AA

Alejandro A.

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.

VM

Vinesh M.

Selmo

(0)

Call center software

Features

Total

25

26

74

features in common

25

features in common

Selmo's unique feature

  • Customizable Reports

Voiptime Cloud's unique features

  • Customizable Fields

  • Manual Dialer

  • Voice Mail

  • Lead Capture

ICTBroadcast

4.0
(5)

Unified fax, SMS, email & voice communication platform

Features

Total

43

44

74

features in common

43

features in common

ICTBroadcast's unique feature

  • Answering Machine Detection

Voiptime Cloud's unique features

  • Alerts/Notifications

  • Real-Time Chat

  • Live Chat

  • Call Tracking

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

43

62

74

features in common

43

features in common

Qubicles' unique features

  • Softphone

  • Knowledge Base Management

  • Answering Machine Detection

  • Drag & Drop

Voiptime Cloud's unique features

  • Lead Management

  • Performance Management

  • Activity Dashboard

  • Call Transfer

Starting from

$19.99/month

Value for money

4.8
4.8

What users say about Qubicles' value for money

More than anything I've been so impressed with the level of customer service. The reps did a great job of reviewing the solution and highlighting how I can use it for my specific application.

JT

Jennifer T.

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

MB

Mario B.

Bright Pattern

4.7
(97)

Cloud Contact Center Software with Embedded AI

Features

Total

49

74

74

features in common

49

features in common

Bright Pattern's unique features

  • Knowledge Base Management

  • Appointment Management

  • Customer Experience Management

  • SMS Messaging

Voiptime Cloud's unique features

  • Activity Tracking

  • Alerts/Notifications

  • Appointment Scheduling

  • Preview Dialer

Starting from

$70/month

Value for money

4.8
4.8

What users say about Bright Pattern's value for money

I was part of implementing this software, it was easy to train and easy for agents to learn. The software has great documentation if you need assistance, otherwise their support team has been great.

HD

Heidi D.

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

NICE CXone

4.2
(509)

Cloud Contact Center Software

Features

Total

54

117

74

features in common

54

features in common

NICE CXone's unique features

  • Multiple Scripts

  • Support Ticket Management

  • Customer Service Analytics

  • Support Ticket Tracking

Voiptime Cloud's unique features

  • Real Time Data

  • Appointment Scheduling

  • Interaction Tracking

  • Data Import/Export

Starting from

$100/month

Value for money

4.0

0.8

4.8

What users say about NICE CXone's value for money

Everything, real-time management, reporting, learning is very nice to use. Best part of this is on the go feature, you can login from anywhere to manage your workforce swiftly.

SS

Somveer S.

Is a easy tool super useful to contact internal and external persons, have different options for reporting, charts that help you to evaluate you and your team.

AB

Alejandra B.

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

36

43

74

features in common

36

features in common

SpitFire's unique features

  • Customizable Reports

  • VoIP

  • Conferencing

  • Open Database Design

Voiptime Cloud's unique features

  • Activity Dashboard

  • Search/Filter

  • Voice Mail

  • Process/Workflow Automation

Starting from

$70/month

Value for money

3.9

0.9

4.8

What users say about SpitFire's value for money

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

Talkdesk

4.6
(671)

The world's leading cloud-based contact center software.

Features

Total

49

90

74

features in common

49

features in common

Talkdesk's unique features

  • Recording

  • Multiple Scripts

  • Call Conferencing

  • Purchasing & Receiving

Voiptime Cloud's unique features

  • Lead Capture

  • FTC Compliance

  • Call Scheduling

  • Multi-Campaign

Value for money

4.5

0.3

4.8

What users say about Talkdesk's value for money

Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.

Yazeed G.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

Dialpad

4.3
(423)

Cloud communications system for enterprises

Features

Total

32

74

74

features in common

32

features in common

Dialpad's unique features

  • VoIP

  • Automated Attendant

  • Communication Management

  • Online Voice Transmission

Voiptime Cloud's unique features

  • Reminders

  • Search/Filter

  • Data Import/Export

  • Blended Call Center

Starting from

$15

Value for money

4.4

0.4

4.8

What users say about Dialpad's value for money

I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.

AS

Anthony S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

Genesys Cloud CX

4.2
(124)

Mobile optimized cloud call center with multichannel routing

Features

Total

62

121

74

features in common

62

features in common

Genesys Cloud CX's unique features

  • Campaign Analytics

  • Voice Customization

  • Help Desk Management

  • Unified Communications

Voiptime Cloud's unique features

  • Interaction Tracking

  • Customizable Templates

  • Reminders

  • Lead Capture

Starting from

$75/month

Value for money

3.9

0.9

4.8

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

ReadyMode

4.1
(16)

Predictive dialer and CRM for call centers.

Features

Total

51

58

74

features in common

51

features in common

ReadyMode's unique features

  • Access Controls/Permissions

  • Dashboard

  • Data Management

  • Email Templates

Voiptime Cloud's unique features

  • Real Time Data

  • Power Dialer

  • Real Time Reporting

  • Interaction Tracking

Value for money

3.8

1.0

4.8

What users say about ReadyMode's value for money

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Features

Total

52

55

74

features in common

52

features in common

Newfies-Dialer's unique features

  • Answering Machine Detection

  • Data Management

  • Dashboard

Voiptime Cloud's unique features

  • Process/Workflow Automation

  • CRM

  • Multi-Campaign

  • Search/Filter

RingCentral Contact Center

4.3
(161)

The Collaborative Contact Center solution from the industry

Features

Total

51

87

74

features in common

51

features in common

RingCentral Contact Center's unique features

  • Agent Interface

  • Social Media Integration

  • Audio / Video Conferencing

  • Multi-User Collaboration

Voiptime Cloud's unique features

  • Process/Workflow Automation

  • List Management

  • Multi-Campaign

  • Search/Filter

Value for money

4.0

0.8

4.8

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

54

71

74

features in common

54

features in common

uContact's unique features

  • Video Conferencing

  • Quality Management

  • Customizable Reports

  • Workflow Management

Voiptime Cloud's unique features

  • Performance Management

  • Performance Metrics

  • Multi-Campaign

  • Customizable Templates

XCALLY

4.8
(87)

Omnichannel contact center management

Features

Total

46

59

74

features in common

46

features in common

XCALLY's unique features

  • Survey/Poll Management

  • Surveys & Feedback

  • VoIP

  • Customizable Reports

Voiptime Cloud's unique features

  • FTC Compliance

  • Alerts/Notifications

  • Appointment Scheduling

  • Preview Dialer

Value for money

4.7

0.1

4.8

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

Aloware

4.6
(28)

so much more than just a sales dialer

Features

Total

35

46

74

features in common

35

features in common

Aloware's unique features

  • PBX

  • For Small Businesses

  • Lead Generation

  • Call Tracking Metrics

Voiptime Cloud's unique features

  • Task Management

  • Text to Speech

  • Performance Metrics

  • Process/Workflow Automation

Starting from

$50/month

Value for money

4.4

0.4

4.8

What users say about Aloware's value for money

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.

IB

Ian B.

It is an awesome thing using this software. I would recommend this to all to use it.

MG

Marvin G.

CallTrackingMetrics

4.5
(64)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

56

124

74

features in common

56

features in common

CallTrackingMetrics' unique features

  • Self-Service Search

  • Agent Interface

  • Cross Channel Attribution

  • Shortcodes

Voiptime Cloud's unique features

  • Lead Distribution

  • Email Management

  • Preview Dialer

  • Customizable Templates

Starting from

$39/month

Value for money

4.5

0.3

4.8

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

The support team is also consistently helpful and responsive as is our dedicated account representative.

SK

Stephen K.

Call Center Studio

4.5
(39)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Features

Total

61

118

74

features in common

61

features in common

Call Center Studio's unique features

  • IT Asset Management

  • Conferencing

  • Voice Customization

  • Phone Key Input

Voiptime Cloud's unique features

  • Reminders

  • FCC Compliance

  • Calendar Management

  • Customer History

Value for money