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Xactly Incent vs CaptivateIQ Comparison

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Overview

Xactly is a web-based solution for SMBs to large enterprises for on-demand sales compensation management. It enables sales...

CaptivateIQ is an incentive compensation software designed to bring teams closer together. We offer the most flexible solution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

96

92

32

9

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

631

107

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has also increased accuracy and transparancy of the commissions and sales. It has a great analysis tool and reporting The customer service is awesome as well.
My experience has improved greatly now that I have a better understanding in terms of the functions that are used by my company.
It is mostly intuitive and it is a great resource for the sales team. They like having a real time view of their commissions.

Pros

Fantastic - gets me the info I want in a timely fashion, and doesn't flood me with information unless I seek it out (and great that I have the option to).
My overall experience with Captivate IQ has been fabulous. I am impressed with its ease of use.
Really love it's ease of use and clean UI - it's quick too and. As a user in 2020, that's super appreciated.

Cons

It is confusing, Many different categories that can be difficult to see specifically what has been earned.
Insufficient dispute platform, currently not more than a mailbox.
Data never up-to-date for current month (i know this is on the data entry side more than the xactly product). Poor UI for estimating future commissions.

Cons

Before we integrated this software, it was very difficult to see how the team came up with my commission (most of the times being wrong and having me audit all deals one by one).
The only aspect I dislike about using CaptivateIQ is how they name projects.
The only thing I can think of is submitting enquiries as that's the only thing I became stuck on.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features19
  • API
  • Accounting Integration
  • Affiliate Management
  • Agency Commission
  • Audit Management
  • Audit Trail
  • Bonus Management
  • Commission Calculations
  • Commission Calculator
  • Commission Management
  • Commission Overrides
  • Commission Rules/Conditions
  • Commission Scheduling
  • Commission Statements
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Transformation
  • Dispute Management
  • Document Management
  • Exceptions Management
  • Financial Analysis
  • Flat Commissions
  • Incentive Management
  • Integrations Management
  • Multi-Currency
  • Organizational Charting
  • Payroll Management
  • Percentage Commissions
  • Performance Metrics
  • Planning Tools
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Salary Planning
  • Single Sign On
  • Sliding Scale Commissions
  • Split Commissions
  • Third Party Integrations
  • Tiered Commissions
  • User Management
  • Workflow Management
  • Total features46
  • API
  • Accounting Integration
  • Affiliate Management
  • Agency Commission
  • Audit Management
  • Audit Trail
  • Bonus Management
  • Commission Calculations
  • Commission Calculator
  • Commission Management
  • Commission Overrides
  • Commission Rules/Conditions
  • Commission Scheduling
  • Commission Statements
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Transformation
  • Dispute Management
  • Document Management
  • Exceptions Management
  • Financial Analysis
  • Flat Commissions
  • Incentive Management
  • Integrations Management
  • Multi-Currency
  • Organizational Charting
  • Payroll Management
  • Percentage Commissions
  • Performance Metrics
  • Planning Tools
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Salary Planning
  • Single Sign On
  • Sliding Scale Commissions
  • Split Commissions
  • Third Party Integrations
  • Tiered Commissions
  • User Management
  • Workflow Management

Integrations

  • Total integrations3
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations14
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM