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Xactly Incent vs NetSuite CRM+ Comparison

Overview

Xactly is a web-based solution for SMBs to large enterprises for on-demand sales compensation management. It enables sales...

NetSuite CRM software is the only cloud solution that gives you a true 360 degree view of your customers. Close more deals...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$129/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

96

92

32

9

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

44

100

28

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

It took a little while to get all our ducks in order so that we had good data to put in. Now that we do have clean data, we have saved countless hours of processing time.
It is great product great company and great people. You want be left along with your solution.
The support team has always been very helpful and my customer success rep has been a key player in the success of my system.

Pros

The access to the cloud and the flexibility of the work represented a great advantage, as well as the vision of the client and the transparency of the processes.
Felt it had some features that were good. Liked integration with Wealth Engine.
Netsuite - fantastic ERP, but the CRM could use some more love on the marketing side.

Cons

At times the software is confusing to use. It is difficult to diagnose why the software is not calculating commissions.
The only thing that I dislike is the fact that I wasn’t using it sooner.
With a lot of brain power you can get the info you need, but it's a painful process that requires a lot of concentration.

Cons

NetSuite Outlook Integration has been frustrating so far, working for a while then just stopping for no apparent reason.
I think we struggle with this software not because it is a bad product, but because we do not know the product well enough.
It seems that since Oracle acquired Netsuite, they have a very rigid cost structure. We had a very disappointing initial experience because they charged us extra costs after agreement.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features4
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Assignment Management
  • Billing & Invoicing
  • Call Center Management
  • Campaign Management
  • Case Management
  • Categorization
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Compensation Management
  • Contact Management
  • Document Management
  • ERP Integration
  • Email Marketing Management
  • Estimating
  • Forecasting
  • Incentive Programs
  • Inventory Management
  • Knowledge Base Management
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multi-Language
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Project Management
  • Quota Management
  • Quote Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Resource Management
  • Sales Forecasting
  • Sales Orders
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Territory Management
  • Time & Expense Tracking
  • Web Forms
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management
  • Total features54
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Assignment Management
  • Billing & Invoicing
  • Call Center Management
  • Campaign Management
  • Case Management
  • Categorization
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Compensation Management
  • Contact Management
  • Document Management
  • ERP Integration
  • Email Marketing Management
  • Estimating
  • Forecasting
  • Incentive Programs
  • Inventory Management
  • Knowledge Base Management
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multi-Language
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Project Management
  • Quota Management
  • Quote Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Resource Management
  • Sales Forecasting
  • Sales Orders
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Territory Management
  • Time & Expense Tracking
  • Web Forms
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations5
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations38
  • Facebook
  • Gmail
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Xero
  • Zapier
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Xactly Incent vs. NetSuite CRM+

See how Xactly Incent and NetSuite CRM+ stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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