Xactly Incent vs Xactly Express Comparison Chart

Summary
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Reviews

James Mayfield, MBA

Verified Reviewer

Automate your Sales Compensation Process with Xactly

2014-07-09

With less than 10 sales reps to pay, Xactly express was a great fit for our company.

Pros

We have completely automated the process that used to take hours to complete each month manually.

Cons

We use Xactly Express as a native Force.com app.

Source: GetApp
Helpful?   Yes   No
Xactly Incent Reviews
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Hang Lee

Verified Reviewer

Xactly Express is great for small biz

2015-06-09

I have to say Xactly Express is a tool that is very easy to use and learn.

Pros

The product is easy to use if your plan is simple.

Cons

Hard to get reports and have to learn and depend on SFDC reporting to pull data.

Source: GetApp
Helpful?   Yes   No
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Anonymous
Sr. Manager of Sales Operations (Internet company, 201-500 employees)
Verified Reviewer

Great tool for calculating commissions

2015-11-20

We have a team of about 60 sales reps and managers that we pay quarterly using Xactly Express.

Pros

The process for loading data and running the calculations saves us a lot of time.

Cons

It can be hard to setup dashboards and custom views with the right filters to be able to see the slices of data you need.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Xactly Incent Reviews
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Machell Enke

Verified Reviewer

Leave Excel Spreadsheets Behind!

2014-06-18

When our comp plans became too complicated to manage through excel spreadsheets we decided to evaluate apps that would integrate with Salesforce.com Xactly Express met all our requirements, integration with SFDC, ability to manage complex plans and 360 views for Sales Team and Managers.

Pros

Integration with Salesforce.com Sales Cloud Plan Builder and Manager 360 Visibility for Managers

Cons

The ability to customize field names to match terminology that is used in your company's industry type.

Source: GetApp
Helpful?   Yes   No
Xactly Incent Reviews
Xactly Incent
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Kevin Radmall

Verified Reviewer

Best Salesforce.com Commission Software

2014-06-18

We have used Xactly Express for 2+ Years.

Pros

Simple to Install Easy to Setup Great for Visibility Great Support They are always improving the software

Cons

License Issues: You have to keep representatives active until the end of your commission period as it needs an active SFDC License.

Source: GetApp
Helpful?   Yes   No
Xactly Incent Reviews
Xactly Incent
Inspire Performance
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Anonymous
(Construction company, 51-200 employees)

Xactly is the best in the market, but the market deserves better

2019-01-25

I joined a new company and decided to replicate Xactly Express to continually stamp in SFDC.

Pros

Commission Calculations - Ability to make changes to plans, quotas, and release documents on the fly. I liked that reps were able to log in and see the breakdown of their payments and see their attainment

Cons

Xactly Incent is supposedly the better version and upgrade from Xactly Express. In order to make it work with your organization, you will need to pay an implementation fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Phil Lacorte

Verified Reviewer

Easy to use and great customer support!

2015-08-19

I've used Xactly Express along with Xactly Incent for a few companies now.

Pros

-Ease of use -Flexibility -Customer Support -Express services team -Integration/Reporting with SFDC

Cons

-Would like the opportunity estimator for numerous opptys at a time

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Xactly Incent Reviews
Xactly Incent
Inspire Performance
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Anonymous
Lead Analyst, Sales and Marketing Systems (Information Technology and Services company, 201-500 employees)
Verified Reviewer

Easy to use, great functionality for a SMB company

2014-06-23

Our company has been using Xactly Express for almost two years and have no intention of stopping.

Pros

- Easy to configure - Cost efficient - Fully integrated with Salesforce.com

Cons

- Not designed for a fast-growing organization - at some point we will outgrow and will need to go to the Incent product - Sometimes calculation times and page loads are slow (but still way faster than doing it manually!)

Source: GetApp
Helpful?   Yes   No
Xactly Incent Reviews
Xactly Incent
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Anonymous
Sales Coordinator (Information Technology and Services company, 201-500 employees)
Verified Reviewer

Great tool for a small to medium sized business

2014-08-15

Our company has been using Xactly Express for about a year.

Pros

Fully integrates with Salesforce.com, eliminates the margin for human error, real-time reporting, easy to manage users and plans, much quicker than manually calculating commissions.

Cons

Page load times can be long and system sometimes errors out when calculating.

Source: GetApp
Helpful?   Yes   No
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Xactly Incent
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Bob Kruzner

Verified Reviewer

Great simple product that can handle your complex plans

2016-01-13

We have been using Xactly Express for 3+ years at ServiceMax.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Xactly Incent Reviews
Xactly Incent
Inspire Performance
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Irina Tarelkina

Verified Reviewer

Power of xactly Incent

2014-11-18

Xactly Incent is the powerful tool to manage compensation from all sides of business.

Pros

Quick, accurate, reliable

Cons

We have been trying to find cons... Can not find one. All depends on functionals and design.

Source: GetApp
Helpful?   Yes   No
Xactly Express Reviews
Xactly Express
Inspire Performance
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Steve Kim

Great For Organization, Speed & Cost Effectiveness

2017-07-18

I would recommend depending on the company/organization.

Pros

One of the things that attracted us to Xactly Incent was the flexibility and nimbleness of the platform.

Cons

As we grew, we were limited in certain aspects such as automating certain processes. It was difficult to scale on the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Xactly Express Reviews
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Inspire Performance
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Phil Chowaniec

Very powerful and flexible compensation tool, but implementation dragged on for us

2018-02-20

Great historical source for commission/quota attainment data, which allows to make business decisions moving forward. From an administrative perspective, the tool can scale to support hundreds and thousands of users, with an accurate view into commissions paid.

Pros

Xactly Incent is a very powerful and flexible compensation tool and will be able to scale with us as our business grows and if set up and administered properly, could easily support thousands of users.

Cons

The implementation was much longer and harder than expected - we missed our deadline and were scrambling at the end of the year to get everything working properly. Also, DELTA (for loading orders) is very inflexible and we will likely be looking to switch to Connect in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Xactly Express Reviews
Xactly Express
Inspire Performance
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Anonymous
A verified reviewer
Verified Reviewer

Xactly Admin since 2012

2015-02-16

Our fast growing sales team with complex sales compensation plans have been very well supported via Xactly Incent. Our implementation was very smooth, we had great services & support throughout a very rapid go live.

Pros

Ease of use, love opportunity estimator - one of the favorites of our sales team.

Cons

Reporting could use some enhancements, we often need Xactly assistance on some of our report requests which we thought should have been out of the box reports.

Source: GetApp
Helpful?   Yes   No
Xactly Express Reviews
Xactly Express
Inspire Performance
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Rimsha Kamal

Verified Reviewer

Almost Perfect Product for Commissions Analysts everywhere

2014-08-28

I have used Xactly for the past 3 years and I have seen it improve a lot, from using Xaclty Express to Xactly Incent, the product is always looking for improvements with every release.

Pros

Faster commission calculation, all sales information in one location, user-friendly analytics reporting

Cons

Some limitations on reporting, payroll reports can be better, ability to automatically calculate batches

Source: GetApp
Helpful?   Yes   No
Xactly Express Reviews
Xactly Express
Inspire Performance
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Anonymous
Sr. Automation Business Analyst ( company, 10001+ employees)
Verified Reviewer

a good tool to use to manage our incentive compensation process

2014-06-18

I've been using Xactly Incent for a few years now.

Pros

Customer support

Cons

Analytics piece is complicated

Source: GetApp
Helpful?   Yes   No
Xactly Express Reviews
Xactly Express
Inspire Performance
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Phil Lacorte

Verified Reviewer

Easy to use and great customer support!

2015-08-19

I've used Xactly Express along with Xactly Incent for a few companies now.

Pros

-Ease of use -Flexibility -Customer Support -Express services team -Integration/Reporting with SFDC

Cons

-Would like the opportunity estimator for numerous opptys at a time

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Xactly Express Reviews
Xactly Express
Inspire Performance
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Anonymous
(Construction company, 51-200 employees)

Xactly is the best in the market, but the market deserves better

2019-01-25

I originally did my company's commission in excel spreadsheets before we migrated to Xactly. Since then, there have always been errors in people's calculations. Was it worth the money and saved time? Not Really. I joined a new company and decided to replicate Xactly Express to continually stamp in SFDC. It worked well and didn't have all the diagnosis issues that Incent had.

Pros

Commission Calculations - Ability to make changes to plans, quotas, and release documents on the fly. I liked that reps were able to log in and see the breakdown of their payments and see their attainment

Cons

Cost, Implementation Time and Fee, Bugs, cannot self diagnose. Xactly Incent is supposedly the better version and upgrade from Xactly Express.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Xactly Express Reviews
Xactly Express
Inspire Performance
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