Xactly Incent Pricing Plan & Cost Guide

Xactly Incent

Inspire Performance

4.17/5 (229 reviews)

Xactly Incent Pricing

Pricing model: Subscription

Please visit the pricing page for further pricing details and for sales contact details.

Competitors Pricing

Lead Capsule

Starting from: 499.00/month
Pricing model: Subscription

ClosePlan Sales Playbooks

Starting from: 18.00/month
Pricing model: Subscription

ForecastX

Starting from: 59.00/month
Pricing model: Subscription

Commission Tracker

Starting from: 57.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Core Commissions

Starting from: 10.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Xactly Incent Pricing Reviews

Pros
  • It took a little while to get all our ducks in order so that we had good data to put in. Now that we do have clean data, we have saved countless hours of processing time.James A.Read the full review
  • The support team has always been very helpful and my customer success rep has been a key player in the success of my system.Robert W.Read the full review
  • It doe have its challenges. The end users like the ability to see their progress.Jill B.Read the full review
Cons
  • At times the software is confusing to use. It is difficult to diagnose why the software is not calculating commissions.Nathan D.Read the full review
  • The only thing that I dislike is the fact that I wasn’t using it sooner.James A.Read the full review
  • With a lot of brain power you can get the info you need, but it's a painful process that requires a lot of concentration.Lindsey S.Read the full review
90%
recommended this to a friend or a colleague

18 reviewers had the following to say about Xactly Incent's pricing:

Shanob Kottal

Xactly

Used monthly for 2+ years
Reviewed 2018-10-14
Review Source: Capterra

good. would recommend

Pros
Pros of the product are 1) Ease of administration 2) Reporting 3)Low Cost

Cons
Cons of the product are 1) Very expensive training 2) Some of the scenarios are not implementable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Paul Stickel

Review

Used occasionally for 1-2 years
Reviewed 2020-01-02
Review Source: Capterra

Pros
Quality and accuracy of reports. Ease of use

Cons
Price, price, price, price, price, price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Nattinee Chawawatnapong

General Comment

Used weekly for 2+ years
Reviewed 2019-12-16
Review Source: Capterra

Generally good experience. SW is stable and working well. Only 2 issues are hourly rate for new SOW is very expensive and time to start a new SOW is very long. After scope is defined and purchase order is sent, it takes another 2 weeks before Xactly can start working on SOW.

Pros
SW Stability. So far, the SW is working according to requirements

Cons
Time to deploy new SOW and also the price for new SOW is very costly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Walter Fong

Incent does the job

Used daily for 1-2 years
Reviewed 2019-12-20
Review Source: Capterra

Pros
The product is constantly growing and making improvements. We love the updates and they're on the path to great things. The value is the main seller for it's price point. It's fairly easy to use and does the job.

Cons
There are a lot of little improvements that could be made that will drastically ease the administration portion of using the tool, like having the upload format be the same as the downloaded form and more calendar flexibility (ie semi annual).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Jill Beckman

Xactly Commissions Software

Used daily for 2+ years
Reviewed 2019-09-17
Review Source: Capterra

We do like the product. It doe have its challenges. The end users like the ability to see their progress.

Pros
There are some great features. Love the fact that the sales reps can see the loans that they have closed in real time.

Cons
Changing plans can be difficult. You really need an expert to help which always come with a price. Reporting is a challenge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Geoffrey Orbach

GEO review

Used monthly for less than 6 months
Reviewed 2019-12-17
Review Source: Capterra

Pros
Ease of use. I’m low tech and hate learning new software

Cons
None. See above comments No real problems after I got the hang of it

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Anonymous

Easy to use, great functionality for a SMB company

Reviewed 2014-06-23
Review Source: GetApp

Our company has been using Xactly Express for almost two years and have no intention of stopping. It was easy to configure and the support team is incredibly helpful. As a small company with less than 10 variations of comp plans, the Express product is a great fit for us. We saw a huge reduction in the time to took to process commissions this month and a huge reduction in disputes (sales v. finance) because our accuracy has improved so much. Our reps now have visibility and real-time reporting and don't have to rely on outdated spreadsheets to see where they stand each month.

Pros
- Easy to configure - Cost efficient - Fully integrated with Salesforce.com

Cons
- Not designed for a fast-growing organization - at some point we will outgrow and will need to go to the Incent product - Sometimes calculation times and page loads are slow (but still way faster than doing it manually!)

Rating breakdown

Minimize review

Dana Goodfellow

We had a great experience however struggled with analytics

Used occasionally for 1-2 years
Reviewed 2018-02-21
Review Source: Capterra

Pros
Our processes for loading performance data into Incent worked perfectly. We also saw great value in the integration with salesforce.com

Cons
We found Analytics to be less than intuitive however we did find value in the support team who were quick to help. I would recommend spending time/money upfront to setup analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Stuart Pecs

Incentive Compensation

Used monthly for 2+ years
Reviewed 2018-10-12
Review Source: Capterra

Pros
Ease of use Transparency to sales team Reporting

Cons
Learning curve is steep Trainings are expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Nathan Duncan

Valuable product that offers a lot, however, customer service experience leaves much to be desired.

Used daily for less than 6 months
Reviewed 2018-02-20
Review Source: Capterra

Pros
The ability to streamline the monthly variable compensation process creates a lot of value. The tool provides clarity for the Sales department. It allows them to see what they are being paid on.

Cons
The tool is difficult to use and scale for our company. In order to use the tool there is a lot of jumping around from tab to tab in the product. A more linear, step-by-step, approach would be easier to use. The customer service representatives also have not been quick to respond to questions. When they do respond their replies have been short and unhelpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Tom Mauro

It has potential but frustrating at times

Used daily for 6-12 months
Reviewed 2018-05-16
Review Source: Capterra

Pros
Has potential and is outward facing. Tight link to SFDC and can take Sales Teams away from tracking incentives on their own. Tons of functionality and value can be seen when deploying the SW.

Cons
Reporting (Analytics) is just not easy to use. Can't always pull information you need. Setting up users is rather cumbersome. Might be our set up but loading data isn't easy and when you get errors, there is not real help as to why it won't accept the record. Tracking our held commissions is a chore and need to do this outside the system. Having to recall documents you've sent out if you need to send a corrected one -- should be able to change while in process as long as not approved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Ayush Saurav

Xactly - The tool which can be handy for day-to-day SPM handling and reporting.

Used daily for 1-2 years
Reviewed 2019-12-13
Review Source: Capterra

Xactly is among the leading players in the world market for their ease in Incentive Compensation Implementation and reporting. It reduces the time and effort for both the comp administrator and the users with a very minimal but elaborative reporting features. While working with Xactly for the past few years, it has significantly improved its user experience along with the effort required to implement the plans into the system. If you are currently managing your sales incentives via the primitive methods (i.e. excel and other software), you should definitely switch too Xactly to save time and money.

Pros
1.) Intuitive Software to deal with the complex of situations 2.) Easy to maintain interface 3.) Value for money if you have a large sales force 4.) Clear insights to sales reps for their sales and payouts 5.) Ver handy mobile application saving lots of time

Cons
1.) Use of flash for some of the internal functions which are being updated in 2020 2.) Server response a bit slow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Garrett Doole

Does the job, improving interface recently but still not the easiest to navigate

Used daily for 2+ years
Reviewed 2018-05-15
Review Source: Capterra

Pros
Fairly easy to learn the logic for writing rules and a great software for straightforward sales plans. Xactly's implementation teams & customer service teams are generally good. Ability to route documents through the software is helpful.

Cons
A lot of the interface is fairly outdated, some has been updated recently but a ways to go still. Limited customization ability for a lot of the output files so that can be frustrating. A lot of relatively straightforward things (like pushing through a payment value) have to use workarounds based on how code works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Doug David

Great Experince

Used weekly for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

Pros
Ease of user for the end user. Don't need IT to make all configuration changes, can create formulas, rules, plans by a business admin. Reporting Integration

Cons
Would like to be able to upload data faster, we have a couple million invoice records, take about 8 hrs to load. Professional services are expensive and some of the resources are inexperienced

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Tamara Blake

Xactly Incent for WS

Reviewed 2016-10-04
Review Source: Capterra

The support for Xactly is not spectacular and find a coder when changes are required is not always quick. We were sold on what-if scenarios and it was not available and still may not be. We do all of the hard data work behind the scenes - so it's not adding much value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

James Agcaoili

Outstanding service and support

Reviewed 2016-01-05
Review Source: GetApp

I have used Xactly for several years and the thing I have come to value the most is the level of support that they provide. Nobody else can compare. I always get immediate responses or resolutions, once I log a ticket. The app itself is wonderful. Reporting is a snap and takes only moments to generate. Sales reps and managers are able to review data real time and on a mobile. it's a win-win for all.

Pros
Once implemented and running smooth, calculations, reporting and maintenance are all a breeze.

Cons
The only con i have encountered is the initial set up and building of rules. Once that's all set, there are really no issues.

Rating breakdown

Value for money
Ease of use
Customer support

Minimize review

Lucas Hidden

When it works, it works well. Bugs and non-intuitive nature can make it difficult to use.

Used daily for 2+ years
Reviewed 2018-05-16
Review Source: Capterra

Pros
Analytics: Can be very helpful to expand upon Incentive statement short comings. However with the introduction of Balance Carry forward to accommodate prior period processing, reporting is becoming more difficult. Recommended for every customer. Edocs: is recommended if you wish to route quota via Incent Incentive Statement: Overall great. Wish drill-down details loaded faster and were more flexible on what is shown on drill down Versioning Objects: I don't know what we would do without this System of Record: Great for historical comp. Earns more value year over year for growing changing sales teams.

Cons
Old UI: Sections that have old UI/non-HTML text Estimator: Atrocious UI, limits, functionality, but I bet its on every Xactly sales demo. Honestly, how many can customers using this? Illustrator rules- See estimator, but worse. Sales Rep Landing Dashboard: Most of the pods are useless. My feedback from our sales team we have is they don't even look at it. We direct them towards our analytics dashboards. 99% virtually all pods are turned off or hidden to avoid Incent from confusing the sales rep. Audit Logs are broken: This is a great troubleshooting tool and it has been broken and not fixed by Xactly. This was huge as we have many business group admins at our company. Pay curves don't work for us Rate Tables end with .99999 after every number: Sad this continues as long as it has. Makes beautiful Plan Statements suddenly ugly and confusing. Admin Experience: Feels like a hassle

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Anonymous

Xactly is the best in the market, but the market deserves better

Used daily for 1-2 years
Reviewed 2019-01-25
Review Source: Capterra

I originally did my company's commission in excel spreadsheets before we migrated to Xactly. Since then, there have always been errors in people's calculations. Was it worth the money and saved time? Not Really. I joined a new company and decided to replicate Xactly Express to continually stamp in SFDC. It worked well and didn't have all the diagnosis issues that Incent had.

Pros
Commission Calculations - Ability to make changes to plans, quotas, and release documents on the fly. I liked that reps were able to log in and see the breakdown of their payments and see their attainment

Cons
Cost, Implementation Time and Fee, Bugs, cannot self diagnose. Xactly Incent is supposedly the better version and upgrade from Xactly Express. In order to make it work with your organization, you will need to pay an implementation fee. Xactly then flys in trainers to configure your commission plan with their software. Once they leave, if anything breaks, you'll have to contact Xactly support. From our experience, we realize that their software is like a big black box. If anything goes wrong you keep have to run to them. They have just purchased a new software to add to their Xactly suite. This makes self diagnosis an set up super easy, but whats the worst part? Well, even though the software connects to SFDC, someone has to log into their standalone product and click REFRESH in order to sync the days commission. If your company uses daily exchange rates that pipe in from netsuite or other sources into Xactly, make sure that integration is tight, cause Xactly can mess it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review