Zoho ContactManager Pricing, Features, Reviews & Comparison of Alternatives

Zoho ContactManager

Online contact management software

4.34/5 (53 reviews)

Zoho ContactManager overview

Zoho ContactManager is an online contact management software that lets you manage all your business contacts in a single place and helps in easy follow up. You can also track deals, manage tasks and collaborate with your team. You can interact with your contacts through email and social media within Zoho ContactManager. Zoho ContactManager integrates with G Suite, MS Office 365, MailChimp and other popular business softwares.
www.zoho.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Dutch, French, German and 6 other languages, Italian, Japanese, Portuguese, Spanish, Swedish, Turkish
Zoho ContactManager screenshotZoho ContactManager screenshotZoho ContactManager screenshotZoho ContactManager screenshotZoho ContactManager screenshot

Zoho ContactManager reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.2
  4.1
Anonymous

Great and i love it

Used daily for less than 6 months
Reviewed 2018-04-07
Review Source: Capterra

Able to keep up with multiple address books in one place. An old contact manager does have its share of benefits. It's paid for. People know how to use it. It's customized for some of your business processes. However, there are many business benefits that your company is not getting by using an old contact manager, but that it could be getting from a newer CRM system. Here are a few. Independence from Operating Systems your old contact manager will only run on certain versions of the Windows operating system. Your Mac users need to find workarounds to access the system. Elimination of Multiple Databases many companies still maintain customer data in applications such as Access, FileMaker and Excel because it's not possible to marry data and functionality from these systems with an older system. Integration with Lead Generation Platforms if your company is generating and nurturing leads with a platform such as HubSpot, there's no closed loop integration between these types of systems and an old contact manager. Giving Users the Big Picture older contact managers were designed to be contact-centric rather than account-centric. This means that users do not get the big picture view of prospects and customers contacts end up as islands of information. An Online Customer Support System old contact managers are designed for phone based customer service and customer support. Increasingly, customers would rather email their issues or even Tweet their issues. Old systems do not allow for customer interactivity via email or social media. Automatic Database Maintenance and Backups the maintenance of older software systems is part of an overall, internal IT maintenance plan, which involves server, workstation and laptop updates, component swaps and database backups. For companies with an old contact manager, this is an internal responsibility which has risks and non-investment costs. Ubiquitous Email Integration users want integration with Outlook, Gmail and other email clients. Old contact managers do not provide email integration across different email clients. Easy Mobile Access users want to access their company's CRM application from iPhone, iPad, Android and more. With the exception of some available, third party add-ons, old contact managers do not support any of these mobile platforms. The newer CRM systems continue to evolve quickly as they are based on technologies that allow for rapid iteration of new functionalityZoho is a great system that can do a lot of actions and automation. It was very easy to set-up, but I am tech-savvy enough and had a visual of how I wanted it set-up. Once set-up, it makes everything so much easier. Also, there customer service is absolutely amazing!

Read the full review

Anonymous

A usefulle tool for small bussines

Reviewed 2017-12-15
Review Source: Capterra

As I said, the free version is ok, but not fantasttic The layout is easy to configure and that the data is all in one place. It's an extremely organized system. Zoho contact is very simple to use and give many possibilities. You can connect your social network and your Mailchimp account. It integrates well with other programs and I am enjoying having my contacts in one place. The efficiency is key to productivity as well. As I said, the free version is ok, but not fantasttic The layout is easy to configure and that the data is all in one place. It's an extremely organized system. Zoho contact is very simple to use and give many possibilities. You can connect your social network and your Mailchimp account. It integrates well with other programs and I am enjoying having my contacts in one place. The efficiency is key to productivity as well.

Read the full review

Hari Prasanth

Most helpful app

Used daily for 2+ years
Reviewed 2019-04-06
Review Source: Capterra

Being in sales business, I find Zoho contact manager quite useful. We meet a lot of people and this app helps me organise contacts. Anyone in my team can get the contact information. We can also use google apps to access the contacts which is additional benefit.

Read the full review

Dave Kirk

Zoho is ok for free, pro and pay versions are lacking

Used daily for 2+ years
Reviewed 2016-10-07
Review Source: Capterra

I have found several to integrate with by using CApterra. We have opened three different verticals by scoping best products.As I said, the free version is ok, but not fantasttic

Read the full review

Anonymous

Just Started already in Love

Used daily for less than 6 months
Reviewed 2019-03-27
Review Source: Capterra

It is really nice to have a central location for contact information that is not overwhelming with irrelevant stuff, but can be attached in to their other software for greater use.Extremely easy to set up, import contacts from nearly anything (including business cards- with their mobile app!), easy to organize and just use. Depending on the subscription, you can easily add hundreds of clients, add tags to organize them, include customized fields, assign them to users, connect to their social accounts, create tasks for each contact if needed, add photos for each customer, and keep track of notes.

Read the full review

Zoho ContactManager pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free Forever: Single User, 500 Contacts, 10 Deals
Smart Plan- $15/Month: 25 Users, 10,000 Contacts, 1000 Deals
Ultra Plan- $25/Month: 25 Users, Unlimited Contacts, Unlimited Deals

Zoho ContactManager features

Contact Database
Email Integration
Search Functionality

API (131 other apps)
Activity Dashboard (84 other apps)
Activity Tracking (56 other apps)
Automatic Notifications (47 other apps)
CRM Integration (110 other apps)
Collaboration Tools (46 other apps)
Customizable Templates (43 other apps)
Data Import/Export (40 other apps)
Lead Capture (41 other apps)
Lead Management (42 other apps)
Monitoring (45 other apps)
Real Time Data (54 other apps)
Reporting & Statistics (43 other apps)
Sales Analytics (49 other apps)
Sales Reporting (53 other apps)
Sales Tracking (44 other apps)
Third Party Integration (73 other apps)

Additional information for Zoho ContactManager

Key features of Zoho ContactManager

  • Organize Contacts
  • Team Collaboration
  • Manage Tasks and Deals
  • Share Instant Updates
  • Maintain Deal Pipeline
  • Facebook, Twitter integrations
  • Direct Messages to contacts
  • iPhone, Android App
  • Email Integration
  • Track to-dos
  • Web-to-Contact forms
  • Integration with Gmail & Google Drive
  • MailChimp Integration
View All Features

Benefits

- Easy-to-use interface. 

- Better collaborative features than a primitive address book.

- Integrations with popular business apps to make your life easier. 

- Lightweight functionalities until you're ready for a CRM.

- Simple pricing. No per-user fee.