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1Password Logo

Password manager for businesses and families

1Password Reviews - Page 3

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2,089 reviews

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Bill B.

Information Technology and Services, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good if you only need it for web sites

Reviewed 5 years ago

I used a paid subscription for a few months.

Pros

Using it with the Firefox plugin, it was very easy to use. It automatically filled in passwords on frequently visited sites, or offered to create a password and save it on new sites. The full 1Password web site was fairly easy to navigate. You can create as many vaults as needed to organize your passwords. As a tech consultant, I had 26 vaults and 1300 passwords. It handled the volume just fine. My primary intent was to be able to share my own active password database with my customers, giving each access to their vault. For this it worked very well. If not for the problems with the phone app, I would still be using it.

Cons

For anything but web sites, 1Password became harder to use. I needed to be able to enter and look up alarm and door lock codes, account numbers and PINs, and other secure customer information, and do it on my laptop and phone. The phone app was the deal-breaker for me. I had to be careful when switching between the 1Password app and the app to which I was trying to authenticate. 1Password would often close and I would need to re-enter my master password. My alternative, KeepassDroid, stays open for a length of time you can choose, before locking again.

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Andrew K.

Internet, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Password Vault w/ Extensive Features

Reviewed 5 years ago

Overall, 1Password has proven to be a very effective and reliable tool for my business needs. Its universal application amongst our team has substantially upgraded our internal security protocols, and its user friendly admin panel through the web browser makes password management relatively simple. I would highly recommend this product for anyone searching for a password management tool.

Pros

This particular password application is available for PC, Mac, and mobile, and I have been using it for all three types of devices. It has structured templates that make it easy to add, delete, or edit existing logins or banking information. Some of it's more beneficial advanced features include the Watchtower, which identifies weak, duplicate, and expiring password, the Password Generator, which allows you to easily create new passwords, and an advances search which can help you identify where specific passwords or usernames are located.

Cons

While the application is conveniently available via web browser, desktop, and mobile application, each format operates distinctly different. The mobile version, for example, has substantially limited features when compare to the browser and desktop app versions. In addition, organizations or teams can only be managed through the web browser version, which means you need an actually computer to add/delete users or edit permissions.

BH
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Brian H.

Religious Institutions, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy Customer

Reviewed 5 years ago

Experience has been great. I started with standalone licence but now I use 1password subscription on a personal level and team work account. I don't know how we survived before without having 1password in the past. It takes the guesswork of all the accounts we have to manage. We have over 1000 passwords for all the web accounts, network switches, projectors, computers, laptop carts, and credit...

Pros

Everything. Clean look. Simple to use. Open and Fill is a big time saver. I love however you can integrate it into the autofill on IOS passwords. I see apps developing with the 1Password icon for quick log in Supports 2SV

Cons

There is not much I have found that I dislike. I wish I could make some custom categories. I wish the standalone licence would have a changed password history.

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Verified reviewer

Media Production, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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'Almost' ..... Flawless

Reviewed 6 years ago

For the most part, this app is 'flawless' and is a vital everyday experience on each and every internet visit. You 'must' however, be 'religious' with your execution and interaction with the program... garbage in <--> garbage out. It almost goes without saying.... but just like you should 'organize' and categorize all of your photos, music tracks, file structures.... you still have to keep on top...

Pros

Security, All in one place. Don't need to remember more than one password. Multi-Platform (Windows, Mac, iOS, Android), multi-browser (Safari, Chrome, Opera, Firefox etc)... Convenience of having everything with you, all of the time. Makes creating new passwords a breeze, so joining sites etc, is easy.

Cons

Doesn't 'always' work with web pages. Can get 'messy'. Yet another blood sucking leech on your bank account. Your master password needs to be 'strong' (long, multi character, mix of words, numbers, symbols).... and you must continually enter it - unless you have a fingerprint or face recognition option. Limited categories. If you want to keep the make and model of your car for example, you'll have to settle for a 'generic' note... SplashID has 'better' categories.

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Verified reviewer

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Probably the best password manager out there. Works across any devices and operating systems.

Reviewed 6 years ago

Great password management for anyone.

Pros

1Password is a great way to manage and generate strong passwords. It is available as a stand alone application for Windows, Mac and Linux, as a browser plugin for most of the popular browsers out there (like Safari, Chrome, Firefox, Opera, Brave, etc) and it has native mobile apps for iOS and Android users. 
 Besides generating and storing passwords, it can also store secure notes, credit/debit cards,...

Cons

There is no major issue to mention here. I do have to say that pricing is a bit on the up side of things. They moved to a subscription model which it’s a bit expensive from my point of view. The good thing about their pricing structure is that you can buy a stand alone license for the current major version. This gives you lifetime access to this version and all the incremental updates that come along with it. They are pushing really hard for subscriptions and it’s harder to actually find how to purchase the stand alone license.

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Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Near-perfect password manager across all of my devices, with a great family account featureset

Reviewed 6 years ago

Dead simple password management, sharing and entry

Pros

Firstly, I love the most basic premise of the tool: password management. 1Password makes it easy to generate secure length passwords on the fly, and then save these on first login. I can then access these passwords on any of my devices that I have connected 1Password to. Recently, there was an upgrade to allow for autofill within mobile apps, which has been an incredible time saver. It is painless...

Cons

I have had various versions of 1Password, and at one point had a separate freelance and personal account. Merging things hasn't been super straightforward and at times I do find duplicate entries for sites, which is a bit of guesswork to figure out which entry is the current credentials. I've been cleaning these up as I go, but it would be nice to have some sort of 'de-dupe' feature. I was also having some errors with an older vault format in my newer account. Sometimes when saving credentials, especially from a reset email event, it struggles to save the username with the password, which leads to having to type it in next time. No major problems.

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Nate C.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I'm a very happy paying customer

Reviewed 6 years ago
Pros

I've long had a theory that website's attempts to beef up their security by requiring increasingly more complex passwords has led to a DECREASE in security. There is no way the average human can remember 50+ complex passwords, so they instead do stupid things like writing passwords on sticky notes and/or using the same password across every website they use (meaning that if one is breached, which is...

Cons

Honestly, I'm stuggling to think of anything. I work on multiple computers and therefore need things to effortlessly sync between them, and one pain point used to be a sort of fiddly and unreliable sync using Dropbox as a bridge. The syncing is now rock solid (using iCloud, Dropbox, etc.), so is no longer a problem.

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Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have used 1Password for several years and it is the single best investment that I have ever made.

Reviewed 6 years ago

I can use complex and unique passwords for each of my 400+ accounts that are password protected. I also use the "Secure Notes" function to store things like encryption keys and software license numbers in case I need to retrieve them for any reason. I cannot stress enough how important this product is and the cost is less than a small coffee at many places.

Pros

In this day and age, when I see people using stupid passwords like their kid's birthday it makes me seriously question whether or not I should give them my data. The best password is so complex that it would be impossible to remember and never repeated for any of your accounts. Four years after buying 1Password, I have approximately 400 accounts each with different passwords that nobody is going...

Cons

It's not free. Seriously all joking aside, there is NOTHING bad about this software. My main gripe would be with developers who require a password that do not integrate with this software given how important it is.

MH
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Mark H.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply brilliant - impossible to live without.

Reviewed 6 years ago
Pros

Since every site really should have it's own password or so we're told by the security experts. Yet I only need ONE single password to make it all work and make it all secure. Who has the time to make AND remember a secure password for every site? Most people have enough trouble remembering both their email and their login password let alone having separate passwords for every account.. Enter...

Cons

1password v6 was hard to for luddites (and those who have little interest in computers but are forced to use them) to use and understand. Unfortunately I've had to abandon a few 1password deployments due to the users not understanding how to use it. With version 7 this looks to be significantly easier and unlikely to still be an issue.

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Jeremy Brand Y.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Does what it's supposed to, but transition between licensing formats is a headache for individuals

Reviewed 6 years ago

Upgraded security and privacy

Pros

1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze. Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

Cons

Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it. Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll...

Vendor response

Hi Jeremy Brand, Thank you for reviewing 1Password! I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers Let me know if that fixes the problem with the extension for you. Thanks! Best regards, Roustem Founder of 1Password Toronto, Canada

sb
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simon b.

Marketing and Advertising, 1-10 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Middle of the road software

Reviewed 5 years ago

The features I paid for in 1Password became free in it’s competitors and they had more features. As a single user, finding the free version of another product beating the paid version of the product I am using was galling. I switched (even when offered the free subscription with another bundled product). For small teams, this product was lacking so many of the features I needed

Pros

This was the clear (to me) leader in the field when I chose to replace the old solution I had fallen into many years back (when I was only concerned with windows desktop/laptops), and looked to a solution for Mac and mobile. As a single user it had all the features I needed.

Cons

It didn’t scale well to the use cases I had for multiple users or sharing. It didn’t get updated at the speed of other apps on mobile devices. It made it very hard to get my data back out of, to try competitors.

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Verified reviewer

Biotechnology, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Independent Password Manager

Reviewed 3 months ago

Excellent company. Fully engaged leadership. They understand their customers and their role. I love the fact this thing works and I love that 1Password is helping me stay current with both operational user security issues as well as new trends. I am betting a lot on any password or security management company - I have confidence in this team. They are good. They get that their daily job is that this has to work and be secure daily - everything else is frosting on the cake.

Pros

High level of integrity and security Ease of Use Group Functionality

Cons

I don't have any dislikes about the product. I use it multiple times a day and it works. Working is everything. Added feature bloat is a distraction not present in 1Password.

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Skyler Y.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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5/5, recommend to everyone I meet, especially clients.

Reviewed 3 years ago

I have the business plan that includes a family plan on discount; all employees and family use it. I recommend it to all of my clients as well, as the number one security measure they can/should take.

Pros

1Password has a nice looking and easy to understand interface. It works seamlessly on my computer and mobile phone, really wherever I set it up. Ease of use and top-tier security were the two metrics I was looking for, and this aces both. Much better than LastPass, imho.

Cons

It's not unique to 1Password, but learning to use a password manager can have quite a learning curve no matter who you use. This has been a struggle for my parents, for example. Having used other password managers though, it's hard for me to find fault with this one. It's pretty smooth.

JJ
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Jason J.

Publishing, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My day would be a mess without 1Password

Reviewed 3 years ago

I use 1Password multiples times every day for both business and personal reasons. When I first started using 1Password, I had to store my passwords in Dropbox and sync it with the application. I'm much more comfortable using 1Password now that all of my encrypted password information is only stored on 1Password's servers. Having too many locations storing and using even encrypted information can get dangerous. The features and dependability of 1Password definitely make the membership price well worth the expense. I couldn't imagine how I would keep all of my login credentials safe and up-to-date without 1Password! It's a life saver time and time again!

Pros

My absolute favorite feature is the syncing across devices. This makes it so I don't have to worry if the device I'm currently using has the most updated password stored. The password is automatically updated across all my devices instantaneously. Another feature that I like is the password generator. It saves me tons of time of not having to create a unique password for each account. I also like that you can adjust the settings on the password generator to fit the requirements for each site.

Cons

The one thing that I feel could be improved is the process of loading and accessing 1Password on a new device. It's pretty cumbersome and it's not really something you can do on the fly since you need the master code for the account. However, I do understand why it's difficult to add a new device. I don't want just anybody accessing my information on any device without my knowledge. I still think this process could be improved while still keeping it secure.

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Verified reviewer

Public Relations and Communications, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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1Password is an excellent all-round password manager.

Reviewed 2 years ago

1Password makes it easier to continuously maintain and improve my password security. Updating passwords through the vault is much easier than going to each account individually. I'm impressed with how well it captures new accounts, and I like that it monitors the web for data breaches. Its ease of use and security means it's also surprisingly useful for noting sensitive information - both the kind...

Pros

For an extremely small price, 1Password is an excellent work-horse password manager. It's platform/browser/tech agnostic, which means it works equally well across my work PC and personal Apple devices. I particularly love the 'shared vault' feature. I use it constantly with my partner, who also has 1Password, for everything from electricity accounts to bank details. It's easy to share with people who don't have 1Password as well (so my parents can log into Netflix).

Cons

It's not the best at integrating with iphone apps, although it's not a huge problem. For example, if an app needs my apple ID, I need to leave the app, open 1Password, search and copy that password, restart the first app and paste it in. Slightly annoying, but very easy to overcome each time.

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Verified reviewer

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An invaluable password tool

Reviewed 5 years ago

I have had an excellent experience with 1Password. I use the mobile version, the desktop version, and the browser version. It has never been easier to keep track of my passwords and ensure that they are unique and complex.

Pros

This password tool easily allows for switching to complex, random, and unique passwords from the traditional approach of using the same easy-to-remember password everywhere. It also makes it simple to retrieve and populate password fields using browser extensions and sharing entire password libraries with other users is a breeze. It will also warn you when a password has been reused on other sites and when it has been compromised and appears on the web in rainbow tables for use by hackers.

Cons

I'm not a big fan of subscription-based products. Why can't I just purchase the software once and stick with that version until I decide it's time to upgrade? That is the way 1Password used to work, but now they've gone to a subscription model, along with everyone else.

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Verified reviewer

Computer Software, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Password Management for Personal & Small Business

Reviewed 2 years ago
Pros

I have been using 1Password for many years and it's a software I will continue using! I appreciate that the team constantly is updating both their stable public versions of their software and allow easy access to their betas. I use 1Password on MacOS and iOS, it's easy for me to keep track of important sensitive information as well.

Cons

I wish that there was a bit more parity between the non-Silicon Chip Mac versions. It's a little confusing with the differences interfaces.

DR
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David R.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome password manager - Highly recommended for all users tech-savvy or not

Reviewed 5 years ago

Recommended for all users tech-savvy or not. You should be recommending password managers to friends, families and businesses to keep your passwords secure and 1Password is one of the best.

Pros

Does one thing great - It looks after your passwords for all your websites! This allows you to create one master strong password to access the 1Password software and then for every site login, you can create a random 64 character plus password which are super secure from brute force and other attacks. The manager also tells you if you have duplicate passwords, how old your passwords are and the "watchtower"...

Cons

Sometimes in Chrome you need to fully close your browser and/or reinstall the browser extension to get the software working again. Doesn't happen often and generally its likely from Chrome updates, but its only a minor irritant.

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Jennifer F.

Design, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very happy

Reviewed 8 months ago

It has help me in ways you could only think of on password.

Pros

The ease of using on any computer/device or browser

Cons

the price but that it for me. i see the value

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Andrew B.

Apparel & Fashion, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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You can use one password again!

Reviewed 3 years ago

At times especially on new devices it seems like quadruple authentication, which takes up a lot of time and sometimes you lose.

Pros

Well my favorite of course is that it works in apps as well as websites which is not something that Chrome or other browsers do.

Cons

If you lose your password and your passcode (which is a little packet you receive) at the beginning when signing up your out of luck.

CJ
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Connor J.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Password Manager

Reviewed 3 years ago

Great. Migrating from Last Pass to 1Password was a breeze and the app has made my life so much easier when it comes to generating unique passwords for login, setting up 2-factor authentication, and more.

Pros

I love the Yubikey integration, as well as the ability to add QR codes to generate 2FA codes to increase security. No more racing the clock to open multiple apps on your phone to copy and paste time-sensitive codes.

Cons

Sometimes the app takes a second to load, causing the beach ball to spin on my Mac computers. However, this does not happen often.

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Kevin J.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Password Manager EVER!

Reviewed 3 years ago

It's been so incredibly easy to manage everything from a single platform that's not only functional but practical. I've used other password managers and it's been a challenge. With 1Password, it's just... easy.

Pros

I love the ease and simplicity of this program. There are lots of customizations available for each login and it's easy to get overwhelmed by the opportunities you have with this product. I particularly like that I can safely store social security numbers, credit cards, passports, and more. Even better, some websites share logins and you can set a single login to apply to multiple websites - that alone...

Cons

Ironically... nothing. I wish I could tell you something, but there's nothing I don't like about it so far. Time will tell, but for now, it's easy to use.

JL
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Jonathan L.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Hardware-Software Password Solution

Reviewed 5 years ago

Despite their progress toward cloud-based services, we still love 1Password. It's easy to separate personal from business passwords (using vaults) and we're satisfied with the security-it implements TouchID for macOS and iOS. We rest soundly knowing our data is securely encrypted and with the apps we can access our data even without an internet connection (which happens often for us as we travel and work in rural countries).

Pros

My [our] favorite thing about 1Password is that it's hardware-based (as opposed to cloud-only). In our firm, we deal with lots of client passwords that we prefer to have securely handled on our own encrypted servers. 1Password has allowed us to do this and the app is easy to use, works on desktop and mobile, and is frequently updated.

Cons

We least enjoy the fact that 1Password's moving slowly toward being cloud-based. The most recent update of the browser extension now requires a log-in to function. Secondly, through the app experience, we're being asked to upgrade or sign-up for an online service. We've updated more slowly now as a result so we can stay cloud-free for privacy concerns.

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Jonathan Z.

Newspapers, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Indispensible

Reviewed 4 years ago
Pros

1password makes it as easy as possible to keep track of the passwords I use personally and those I share with my family and colleagues at work. Integrating with any website is inherently difficult but I think they do pretty well, and they're always coming out with improvements.

Cons

It's a bit confusing at times because the process of signing up for every website is different, but I don't think you can really blame 1password for that - in moments of ambiguity they sometimes create duplicate entries, and it's up to the user to cull these entries. I think that's the right strategy, it's better to not lose data, but it can definitely be a bit confusing at times - I convinced my mother-in-law to use this software but it was a bit too much for her to continue with, she now uses bad passwords and tapes post-it notes with her passwords to her screen 😬

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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy to use 1Password

Reviewed a year ago

I purchased a 1Password subscription a few years ago when I was concerned about password repetition and account security, so I decided I needed a password manager. I ended up upgrading to a family subscription and convincing my wife and parents to utilize it as well. It has become such a part of my daily workflow that I can't imagine not having it.

Pros

1Password is easy to use and integrates with a variety of popular operating systems and browsers.

Cons

Moving passwords between vaults can be a little confusing for my less tech-savvy relatives, so it would be nice if this feature was more prominent.