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Action1

4.7
(34)

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#1 Cloud-Native Patch Management

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Action1 Pricing, Features, Reviews and Alternatives

Action1 FAQs

Q. What type of pricing plans does Action1 offer?

Action1 has the following pricing plans:
Starting from: $2.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Action1?

Action1 has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Action1 support?

Action1 supports the following languages:
English

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Q. Does Action1 offer an API?

No, Action1 does not have an API available.

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Q. What level of support does Action1 offer?

Action1 offers the following support options:
Chat, Email/Help Desk, Knowledge Base

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Action1 product overview

Price starts from

2

Per month

Usage Based

What is Action1?

Action1 is the #1 cloud-native patch management platform for work-from-anywhere workplaces. Action1 automates patching of third-party software and operating systems across distributed VPN-free IT environments, ensuring continuous compliance and remediation of security vulnerabilities before they are exploited. It comes with the first 100 endpoints free forever and includes built-in secure remote access and RMM. The company was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates.

Key benefits of using Action1

- First 100 endpoints free forever
- Third-party and Windows updates
- Deploy any software via App Store
- Built-in remote access and RMM

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online
Webinars
Videos

Action1 pricing information

Value for money

4.8

/5

34

Starting from

2

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Action1 features

Functionality

4.5

/5

34

Total features

53

11 categories

Most valued features by users

API
Monitoring
Alerts/Notifications
Reporting & Statistics
Real Time Monitoring
Policy Management
Activity Tracking
User Management

Functionality contenders

Action1 users reviews

Overall Rating

4.7

/5

34

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

24

8

2

0

0

Pros
There's a clear and comprehensive development roadmap and the up to 100 devices for free model is amazing - incredibly useful for small businesses and/or trialling the system.
On test deplyment the overall experience has been very positive. Good support when required and great it has some solid PowerShell under the hood.
Very fair pricing and simple to set up. The real-time updates in the GUI are impressive and there looks to be some rapid and useful development underway.
Cons
They are executed on your source machine. Not sure how to get around this, but this was the only negative.
No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a mouse and keyboard connected to your Ipad.
It's sometimes difficult to find the report you are looking for in the reporting section. Some of them have names that don't really explain what info is on the report.

Overall rating contenders

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Samuel C.

Verified reviewer

Information Technology and Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Action1 RMM gets the job done without hassle

Reviewed a year ago

We deployed Action1 to be able to manage updates and software across our clients's multiples devices as a MSP, so it give us remote desktop capability to assist our end-users without the need of having any other third-party app.

Pros

Really easy to use, all cloud based so perfect for managing devices that are not all located in the same physical network, plenty of features and they keep adding some

Cons

No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a mouse and keyboard connected to your Ipad

Vendor response

Thank you so much for your kind words, Samuel. We really appreciate you taking the time out to share your experience with Action1 RMM and we agree, the remote desktop functionality is limited at the moment, but we are working to improve it in the future. Thanks again!

AC
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Angel C.

Human Resources, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Action1 is a good product and with a forever free layer.

Reviewed 5 months ago

Our overall experience has been good. We've created bundles to deploy, we manage patches, do remote access. It now our to go tool when someone has an issue we can't fix by sending them instructions. and it helps inmensly when we try to figure out what software version anyone has.

Pros

We like that is solves our problem of managing our hardware and software inventory, plus it allows us to do patching and software deployment from a central console. the added bonus is the remote access/desktop ability to support users when they have issues.

Cons

The reporting is a bit convoluted to get the list of software in a single user's computer, but we eventually figured it out.

EW
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Ed W.

Architecture & Planning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Action1 was the Unicorn we were looking for!

Reviewed 19 days ago

Action1 has replaced two products on our networks, saving us a good amount of money. Patch management is where this product really excels. Inventory management is totally functional and based on what we've seen so far, they will continue to improve functionality and UI/UX rapidly.

Pros

Primarily we were looking to improve our patch management for Windows updates and 3rd party software. Action1 does both of these functions wonderfully.

Cons

Asset management and reporting need some improvements in UX. It does a wonderful job, but we'd love to see some additional features added. For example, we'd like to be able to add a custom field that is easily searchable for our asset ID tags. You can do this by adding notes, but it's not straightforward in the UI how to get to the proper reports.

JR
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Jeff R.

Medical Practice, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great idea, some room to improve.

Reviewed a year ago

Great product for what it is and can do, just wish the remote access worked faster.

Pros

Has all of the features you could want and need.

Cons

The only issue we ran into was the remote access to endpoints, it is slow and has issues when switching multiple displays.

Vendor response

Thank you so much for your kind words, Jeff. We really appreciate you taking the time to share your experience with Action1 RMM, and we are happy that you like our feature set. We are sorry to hear that the Remote Desktop is slow it shouldn't be. Could you please reach out to our support team and explain your issues in detail? They will be happy to help you! Thanks again!

AO
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Amanda O.

Education Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product - covers exactly what we need

Reviewed 20 days ago

We have a number of geographically dispersed sites with endpoints that are rarely seen in person by IT, so Action1 allows us to maintain, patch, manage and secure them remotely. We had no previous option for doing this so were very glad to find Action1. It's also been very good value in terms of allowing us to put up to 100 devices on the system for free - ideal for getting started!

Pros

It was really easy to get Action1 up and running. The built-in script library is very useful as it means we can utilise extra functionality like local password resets, remote wipe etc. without needing to write our own scripts. There's a clear and comprehensive development roadmap and the up to 100 devices for free model is amazing - incredibly useful for small businesses and/or trialling the system. I'm very impressed by Action1's commitment to making it free.

Cons

I actually haven't found anything as yet!

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