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Action1 RMM

Making Patch Management and Endpoint Security Easy & Secure

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Action1 RMM Pricing, Features, Reviews and Alternatives

Action1 RMM product overview

What is Action1 RMM?

Action1 RMM is a cloud-based Remote Monitoring & Management (RMM) solution created for MSPs and IT professionals to manage endpoints, comply with security standards, and support remote end-users.

Key benefits of using Action1 RMM

- Gain complete visibility on the health and security of the managed endpoints
- Identify missing updates across the entire fleet of workstations, schedule and automate maintenance work from a centralized dashboard
- Configure desktops, apps, security policies, schedules, and alerts
- Keep a detailed inventory of hardware and software assets

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online

Action1 RMM pricing information

Value for money

4.7

/5

4

Starting from

$

1

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Action1 RMM features

Functionality

4.3

/5

4
Total Features24 10 categories

Most valued features by users

Monitoring
Activity Dashboard
Alerts/Notifications
Real Time Monitoring
Third Party Integrations
Activity Tracking
User Management
Risk Alerts

Functionality contenders

Action1 RMM users reviews

Overall rating

4.0

/5

4

Positive reviews

75%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.25/10
Rating distribution

5

4

3

2

1

1

2

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Action1 RMM gets the job done without hassle

Reviewed 7 days ago

We deployed Action1 to be able to manage updates and software across our clients's multiples devices as a MSP, so it give us remote desktop capability to assist our end-users without the need of having any other third-party app.

Pros

Really easy to use, all cloud based so perfect for managing devices that are not all located in the same physical network, plenty of features and they keep adding some

Cons

No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a mouse and keyboard connected to your Ipad

Vendor response

Thank you so much for your kind words, Samuel. We really appreciate you taking the time out to share your experience with Action1 RMM and we agree, the remote desktop functionality is limited at the moment, but we are working to improve it in the future. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great remote management software!!!

Reviewed a year ago

Action1 is a great alternative to most remote endpoint management competitors out there. It's ability to install Windows updates is a nice feature...however don't go into this thinking it's a complete replacement to WSUS. Action1 has great potential and I look forward to it's improvements.

Pros

IT Asset Management Deploy your own application Superb support Easy to deploy agent Able to install Windows updates (missing only) User friendly interface (UI) It's own app store

Cons

Limited documentation Updating/Installing applications doesn't always work as intended. Shows multiple versions of applications that need to be updated...when it should only show the newest version for that particular version (Ex. Adobe Reader DC had 7 different versions). Windows updates is limited

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A centralised IT management platform with automated maintenance functionality

Reviewed a month ago

Easy to use .Supports quicker maintainence of remote system compared to traditional methods while using action1 rmm

Pros

Easy to use for endpoint management Supports schedule based automated maintenance of servers and connected workstation Very effective in remote desktop and unattended access.

Cons

Ui looks a bit outdated and requires a ramp up Connection is found to break at times reducing overall reliability

Vendor response

Hi Issac, Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track. We are sorry to hear that you're having trouble with your connection. Please, contact support@action1.com, and they will be happy to assist you. We also appreciate you've brought some issues re. Ui to our attention. We are constantly improving our product, including enhancing Ui. Some particular Ui improvements will come with the next product release.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great resource for smaller companies

Reviewed 24 days ago
Pros

I appreciate the pricing and functionality of this software. It may be basic in comparison to other applications, but it does a good job with hardware inventory and software patch tracking. I also like the remote control ability. Not as robust as some application, but is still very useful.

Cons

Remote control could use some enhancements. The option to turn off the request for users to accept the remote control connection. Often can't make the connection to the client. No error message.

Vendor response

Hi Kristin, Thank you so much for sharing your kind words with us. Your review means a lot to our team. We also appreciate you've brought some issues to our attention as we are constantly improving our product. We are glad to inform you that the ability to turn off the request for users to accept the remote-control connection will come with the next product release. At the same time, we are sorry to hear you are having some troubles connecting to the client. Please, contact support@action1.com, and they will be happy to assist you.

Action1 RMM FAQs and common questions

Action1 RMM has the following pricing plans:
Starting from: $1.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Action1 RMM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Action1 RMM supports the following languages:
English


No, Action1 RMM does not have an API available.


Action1 RMM offers the following support options:
Chat, Email/Help Desk, Knowledge Base

Related categories