Alert Logic MDR Pricing, Features, Reviews & Comparison of Alternatives

Alert Logic MDR

Managed detection and response (MDR) platform

4.5/5 (12 reviews)

Alert Logic MDR overview

What is Alert Logic MDR?

Alert Logic MDR is a managed detection and response platform that helps businesses identify, investigate, and eliminate active threats across networks, applications, and endpoint devices. Features include asset discovery, PCI scanning, user behavior tracking, web log analytics, and real-time reporting.

Alert Logic MDR lets IT teams collect information about the quantity, location, and condition of assets and conduct vulnerability scans to discover weaknesses. Managers can use the dashboard to view a prioritized list of threats and access information about risks, remediation activities, compliance statuses, and configuration exposures. Using the file integrity monitoring feature, network engineers can track unauthorized changes to operating systems, content, and application files such as system directories, registry keys, values, and more.

The platform enables cybersecurity teams to identify and prevent data breaches and maintain customer records in compliance with HIPAA, GDPR, ISO, COBIT, and various other regulatory standards. IT professionals can also utilize topology maps to visualize systems’ internal connections, vulnerabilities, and risk coverage status.
alertlogic.com

Pricing

Starting from
$550/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Alert Logic MDR screenshot: Alert Logic MDR remediationManaged Accounts Security Summary Dashboard OverviewAlert Logic MDR screenshot: Alert Logic MDR asset discoveryAlert Logic MDR screenshot: Alert Logic MDR dashboard

Alert Logic MDR user reviews

Excellent
6

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  3.8
  4.2
Anonymous

Hacking BLOCKED!

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

Pros
We get a lot of brute force attempts and AlertLogic Threat Manager is on top of them all. The shunning works great and is very configurable to our desired thresholds.

Cons
At this point I do not have any cons that I can speak of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jamal Eddine El Hadjeui

AlertLogic is one of the best cloud security solution in the market

Used daily for 2+ years
Reviewed 2018-05-22
Review Source: Capterra

The good thing in the software is it gives the full cloud security protection you need.

Pros
The good thing in AlertLogic is it gives you a simple interface and easy to use with very good features such as : Vulnerability scanning, ASV Scans, Log Management, and Threat Management where you can see the the threats that your organization faces as well as review your systems logs of your environment, AlertLogic acts as well as and IDS/IPS for your web servers that faces the public and prevents you from the attacks.

Cons
1- The Log management is little bit slow when it comes to review the logs,. 2- In Threat management when you review the threat you can't export the details instead you can only export the headlines of threats.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michael Sobers

A Deep, Capable Log/Threat Tool That is Bogged Down by a Clunky Interface and Complicated Config.

Used weekly for 2+ years
Reviewed 2018-04-11
Review Source: Capterra

Pros
It definitely does what is supposed to do - capture and provide traffic and threats/intrusions as they occur. Any risk that I've had to deal with in the past couple of years has been caught by Alert Logic, not the other secondary tools I have in place as an additional means of security. The agent that we have to deploy in our AWS environment to capture all of our traffic on our AWS instances is small and unobtrusive. The reporting functionality is great - there is the automated report capability, and we can fine-tune the reports to have only certain information go to certain people - much better than having our security team dig through countless pages of data that certain people don't care about.

Cons
The UI is generally a mess. It is difficult to find what you need at times, and after 2+ years of using the tool, I still find myself lost very frequently. There is no option for Multi-Factor Authentication (to my knowledge, for all I know it may be hidden deep in the UI somewhere). This is an odd exclusion for a security tool. Instead, passwords expire very very quickly, so I feel like I'm changing my password more often for Alert Logic than any other tool that I use. It has crossed the line of secure, and become a pain. The instances that I've had to deal with support have not been all that great - some engineers are way more skilled and experienced than others, as I've wasted hours with some engineers to solve an issue that another engineer was able to solve in minutes. The documentation that I've seen is often outdated - I'd like to see that frequently updated, especially with such a clunky UI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Stuart Kindness

Alertlogic in AWS

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

We have used Alertlogic, especially the threat manager for a good few years now and have confidence that the service is providing us with a high level of security and protection.

Pros
The personal in depth investigations performed by real people on all incidents. The alerts received give all the information required up front leading to quick decisions on any impact.

Cons
Feel the dashboard is a little hard to get around sometimes to find what you are looking for. It has improved with recent updates but still could do with being more intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brian Winberry

Great for our needs

Used weekly for 1-2 years
Reviewed 2019-07-29
Review Source: Capterra

Pros
Really gives us peace of mind knowing that we have another layer of security. Helped us meet our audit requirement for log correlation and SIEM. Since this is a hosted solution we were able to free up our internal resources. We are contacted very quickly with any issues and the customization that can be done is also great. Support is knowledgeable and vast.

Cons
Log review is hard to understand unless you know much about the software or have a lot of time to dedicate to it. Normally I just open a ticket to have support do the legwork for me as I am not versed / do not have the time do work on it. I do wish that assistance with customization was something that was done during implementation / random reachouts from support or little how-to's once a month for custom reports or alerts that would be beneficial or help increase security posture would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Alert Logic MDR pricing

Starting from
$550/month
Pricing options
Subscription
Free trial
View Pricing Plans

Alert Logic MDR offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing details are outlined below.

Essentials: $550/month
Professional: $2,400/month
Enterprise: $4,500/month

Alert Logic MDR features

API
Activity Dashboard
Compliance Management
Monitoring
Real Time Monitoring
Third Party Integration
Vulnerability Scanning

Access Control (127 other apps)
Activity Tracking (63 other apps)
Alerts / Escalation (71 other apps)
Auditing (85 other apps)
Authentication (79 other apps)
Password Management (68 other apps)
Policy Management (82 other apps)
Reporting & Statistics (108 other apps)
Risk Alerts (67 other apps)
Secure Data Storage (78 other apps)
Security Auditing (61 other apps)
Single Sign On (63 other apps)
Two-Factor Authentication (65 other apps)

Videos and tutorials

Additional information for Alert Logic MDR

Key features of Alert Logic MDR

  • Activity Monitoring
  • Archiving
  • Asset Discovery
  • Behavioral Analytics
  • Compliance Reporting
  • Consolidation
  • Firewalls
  • Intrusion Detection System
  • Network Logs
  • Network Scanning
  • Prioritization
  • Remediation
  • Reporting/Analytics
  • Risk Management
  • Syslogs
  • Threat Intelligence
  • Threat Response
  • Thresholds
  • Vulnerability Assessment
  • Vulnerability Management
  • Web Logs
  • Web Scanning
View All Features