Alyne vs ServiceChannel Comparison

Overview

RegTech, CyberSecurity, Risk Management and Compliance as a Service

ServiceChannel provides a comprehensive web and mobile-based facilities & contractor management platform for R&M services...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
20000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.3

(84)

5

4

3

2

1

45

30

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

The patience of the technical team, their responsiveness, and their willingness to help me to revamp our instance of the software is impressive.
Great product for getting analytics. The company is very responsive and has a great customer support.
SC's Account Management and Client support is excellent. Once you shop other solutions you will find that SC is the best software on the market currently.

Cons

Cons

I also have had a few bad experiences with the call center folks not being knowledgeable on how to handle a ticket. There has also been a few times we have had a language barrier.
On the front end it is a fool proof, easy to use site that requires little to no skill...there is value in that alone, especially when there are all levels of staff using the system.
Spoken to and exchanged e-mails with multiple reps over several months and finally decided to cut my losses, discontinue using the platform, and to never return.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features18
  • Activity Dashboard
  • Assessment Management
  • Asset Management
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Catalog Management
  • Compliance Management
  • Content Library
  • Contractor Management
  • Cost Estimating
  • Customizable Reporting
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • GPS
  • History Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Physical Asset Tracking
  • Proposal Generation
  • Purchasing Management
  • Quality Assurance
  • Quality Control
  • Quote Management
  • Recurring Tasks
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Summary Reports
  • Supplier Management
  • Task Scheduling
  • Trend Analysis
  • Visual Analytics
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features38
  • Activity Dashboard
  • Assessment Management
  • Asset Management
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Catalog Management
  • Compliance Management
  • Content Library
  • Contractor Management
  • Cost Estimating
  • Customizable Reporting
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • GPS
  • History Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Physical Asset Tracking
  • Proposal Generation
  • Purchasing Management
  • Quality Assurance
  • Quality Control
  • Quote Management
  • Recurring Tasks
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Summary Reports
  • Supplier Management
  • Task Scheduling
  • Trend Analysis
  • Visual Analytics
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Amazon EC2
  • Axonius
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft OneDrive
  • Microsoft Outlook
  • Okta
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Cloud
  • Splunk Enterprise
  • Zendesk
  • Total integrations1
  • Amazon EC2
  • Axonius
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft OneDrive
  • Microsoft Outlook
  • Okta
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Cloud
  • Splunk Enterprise
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alyne vs. ServiceChannel

See how Alyne and ServiceChannel stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.