Falcony Features

Integration was extremely easy and development can be handled by ourselves.

Reporting sections could use some updates. I am missing e.g. a simple list of observations where you could filter the results with each column available.

User friendly - Easy to use. Flexible environment to do changes - Development. Customer support - PB workers

Observation listing could be more structured.

Thanks for your positive feedback Niklas! It has been a pleasure working with you and the rest of the team. Your need for additional filters for the observation listing view has been added to our roadmap.

Plan Brothers’ service incy.io has made it easier for us to log the amount of things going on in the stadium. The PB team makes working with incy.io easy, and makes sure that it’s fitted to our needs.

Some development required around analytics but fully expect the team to work with us on this development when required.

Hi there Richard! We're glad that you've received value from incy.io. We're motivated to keep you satisfied in the long run, so please let us know of any possible advancements you'd like to experience. We develop our products with a two-week sprint cycle, and the feedback we receive is always highly noted in the sprint planning when deciding what new features are highlighted next from our backlog. Last but not least, thanks for the review! It means a lot to us.

It is easy to use and an effective two way communication tool. The monitoring can be done instantly so all incidents and communications from our HCA's in the community can be responded to in a timely manner.

We have two branches; the permissions and initial set up can be a little confusing and could give rise to data protection breaches if we don't get it right

Thanks for your review Emma! We're glad that you've found incy.io as an easy-to-use communication tool, that based on the stars, also provides value for money.

For incident reporting, this software is simply the best there is. It is by far the fastest and easiest to use compared to competitors' softwares. Pricing is very adaptable and suites small and big companies. All functions are top quality and software is developed constantly and customer's voice is heard.

As good as this product is for near-miss, accident and other reporting, it would be great if you could use the same software for other use as well. For example risk analysis, incident investigation and audits should be able to make using the same software and not several. Thus the three stars in "features and functionality". For incident reporting only, I would have rated five stars.

Thanks for your valuable feedback Samuli! Risk analysis and auditing processes can be streamlined with our other product audits.io. However, we've just created a feature in incy.io that enables you to carry out incident investigations. Your account manager will contact you in person for further information.

Falcony is user friendly and very easy to set up and navigate. Technical support has been excellent. The flexibility of the platform as it relates to customization is excellent. Mobile and PC supported platform allows for work at any time.

No major issues have been experienced with the software so far.

My favorite part is that it can be used Offline. It is a software with which I can establish a good network to share real-time statistics. It is easy to use.

I haven't encountered any problems so far.

The software is very easy to use and do not need training. Simple and logic approach. The admin users are able to develop own reporting forms. The company has a clear development roadmap for further development.

At the moment no possibility to get excel type of lists of entered observations (but is already under development). Admin user tools are not as smooth to use than the actual software.

Thanks for taking time to give us feedback Jarmo! We are glad that you have found incy.io easy-to-use - lowering the threshold of reporting has been our goal from day one.

Very easy to use with mobile devices. Easy documentation saves my work time a lot.

Audits.io is great at the moment with simple checklist. We have needs for more complex checklist and latest updates for our needs have not been revealed yet.

Browser user interface allows cross-platform usage. Also easy to add pictures to autditions.

Sometimes a bit slow, no real downtime though.

The software is so intuitive and easy to use, I hardly spent any time training staff which is great for busy nurses. It has given us great visibility of quality in key clinical domains across our services.

The guys are continually working to improve the product and seek customer feedback. I look forward to the continuous improvements and tweaks being made to the system.

Thanks for your feedback Lisa! We're super glad to hear that the onboarding went smoothly and that you find audits.io easy to use - customer experience is one of our key focus areas.

mobile works nicely! Reports are good. Adding pics on the report

nothing comes to my mind, everythin works fine

Features are user friendly and the use of the software is simply learned.

We have been waiting for some development features already a while.

Easy to use, instant information and feedback from the end user. The piece of mind this product gives you is priceless. It's easy to train people on and I can't wait to see the next version

No cons were added to this review

Thanks for your kind words Steve! We're working hard to reach your level of expectation also in the future.

Audits.io is easy to use and simple, yet powerful enough to let you create the reports based on your needs.

Offline features work well but if used wrongly may cause some unexpected behaviour.

Thanks for your review Samu! We are happy that you have been able to find value in our software. Our development team is constantly working hard to make the system even better and your feedback is much appreciated.

The software is super easy to use and easily modifiable to one's needs. Thousands and thousands of different reporting forms can be generated just by a few clicks!

User interface considering the report view is quite bulky and we would like to be able to modify the view - e.g. the size of the filled in remark boxes.

The product is easy to use and integration went as planned.

I would like to see development in the statistics section.

The software is easy to use and provides a great platform for monitoring service supplier quality, documenting the handover of premises and maintaining an online rescue plan.

During the 1,5 year period of use we have encountered certain malfunctions with the software. However they have been quickly fixed on request.

Hey there stranger - thanks for your feedback! 9/10 isn't 10/10 and we always aim higher. We're constantly developing audits.io to meet your growing expectations in the future.

The software is easy and light web and app based and can be easily used by a smartphone. No extra gimmicks and 2 day time wasting tutorials is needed. Just simply leave you not book at office and do audits on the run with your smartphone. Keep it simple!

There is not really anything that is not usefull. You can manage the accounts and teams by yourself

Easy to use for managers, great customer service for administrator.

For administrator more complex, not that easy to use for the first time.