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Symantec Endpoint Security vs Trend Micro Deep Security Comparison

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Overview

Viruses can destroy your business in minutes. Symantec Endpoint Security protects it just as fast. Symantec Endpoint Security...

Trend Micro Deep Security is a cloud-based platform, which helps businesses across government, healthcare, and manufacturing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

39

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

496

5

4

3

2

1

256

188

37

10

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

21

5

4

3

2

1

11

8

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We purchased symantec when our school switched to a BYOD program and we needed a platform that protected users on all different branded devices. This is a great, comprehensive solution.
Symantec Endpoint Protection is teh best software we are being used for years and we love it recommended.
The cost is super affordable and it gives adequate protection. Easy to install and utilize as well.

Pros

I chose this program because it provides advanced level services for protecting our systems. Anti-hacking ability of this product is wonderful, so nobody can hack my system that is a huge help for me.
It is an excellent product that provides user friendly services. I like the way it works and keep secure our company.
Overall the experience has been very good: very good attention in terms of technical support and commercial issues. We had the on-premises version and now we are moving to the cloud.

Cons

The migration process was very confusing and we completely abandoned our Hosted Endpoint seats due to lack of support.
I have experienced some problems regarding old version programs on my computer which I installed many years ago. Symantec struggle to complete authentication of older programs.
The biggest problem is in the control of internet content. In some situations ends up blocked sites of suppliers and third parties.

Cons

The only con that I had was that the packaging was a little confusing. I purchased the software from a retail store and found the packaging to be difficult.
What I dislike about this software is it lags my laptop like crazy. It also runs deep antivirus scan but very very slow.
The policy management is little bit difficult.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features16
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Anti Virus
  • Application Security
  • Authentication
  • Behavioral Analytics
  • Cloud Application Security
  • Compliance Management
  • Data Security
  • Endpoint Management
  • Incident Management
  • Intrusion Detection System
  • Real Time Monitoring
  • Reporting/Analytics
  • Risk Assessment
  • SSL Security
  • Security Auditing
  • Threat Intelligence
  • Two-Factor Authentication
  • Vulnerability Protection
  • Vulnerability Scanning
  • Total features9
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Anti Virus
  • Application Security
  • Authentication
  • Behavioral Analytics
  • Cloud Application Security
  • Compliance Management
  • Data Security
  • Endpoint Management
  • Incident Management
  • Intrusion Detection System
  • Real Time Monitoring
  • Reporting/Analytics
  • Risk Assessment
  • SSL Security
  • Security Auditing
  • Threat Intelligence
  • Two-Factor Authentication
  • Vulnerability Protection
  • Vulnerability Scanning

Integrations

  • Total integrations14
  • Azure Active Directory
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneLogin
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite
  • Total integrations2
  • Azure Active Directory
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneLogin
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite

User reviews that mention these apps

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ravi r.

Computer Software, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Low on resources,high on protection

Reviewed 4 years ago

We regularly get our devices checked with Symantec and we are using it for deep dive virus and malware protection. SEPM configurations have been quiet handy for our security team. Also who will avoid getting a professional support from Symantec team.

Pros

Opening task manger you can see that there is single process running for Symantec, hence it is very low on resources consumption. It provides many functionalities in a single bundle. It protects most endpoint devices by offering simple features. It gives upgrade whenever we have a need which means that we are always protected. We don't have to do much configurations as the default serves better. But still if we need any configurations we can do them.

Cons

I don't like the prompts for password time and again. The management should be possible from local as well as web based console.

LL
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Luca L.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Must be improved

Reviewed a year ago

It is quite good, but the product cannot be completly compared to the competitors

Pros

RIch of a lot of funtionalities like app isolation, app control and a complete XDR console.

Cons

It lacks of a real deep learning engine. The console is slow.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Powerful and Top-Rated End Point Security Software in the world

Reviewed 3 months ago

Prevent attacks , highly intelligent threat detection, simple setup and user friendly interface

Pros

End point security management, Information security , Web security, Email security

Cons

Very rigid when in operation and freezes system and pc's

AB
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Ayseli Bozkır A.

Retail, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Communication data security platform

Reviewed 4 months ago
Pros

Symantec Endpoint Security ensures the security of our communication infrastructure.

Cons

That would be quite good if Symantec Endpoint Security offered their services for a cheaper price.

AL
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Abdul L.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Analyse and action infected system

Reviewed 2 months ago

Superb product for System Security.

Pros

Multiple method to remove Virus, atlast, we have power remover too, which gives us hope, overall best security product.

Cons

Just concern about the patches, published, and to update

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Great solution for keeping your cloud compliance

Reviewed 6 months ago
Pros

This provides good security for your cloud network. This helps in maintaining cloud compliance for your cloud infrastructure.

Cons

As this application is related to security, It has to keep it's work in security domain for Zero-day threats.

AR
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Verified reviewer

Design, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

A security shields for stop the attacks of virus.

Reviewed 4 years ago

Symantec security is an well design tool to protect our devices from powerful threats which could be so harmful for our important data. Symantec works smoothly and enable us to surf safely on internet . A good option for me to keep my all devices safe from risky threats.

Pros

Symantec is a security platform for us and as well as for our clients and it provide us basic security features. We can easily manage and protect our several devices from tricky virus and only one agent can control all devices. Symantec Endpoint Protection can automatically detect the upcoming virus or threats in our system. We can also scan our emails as well as our other useful files. Symantec antivirus is very useful for our several devices and also compatible with all kind of latest devices.

Cons

Symantec is good security option for our plenty of devices but also have some issues to work with this tool. when we start to deep system scan it takes approximately up to an hour to complete which is not so good for our business work. This antivirus contains a lot of memory in our system and slow down our system for other applications. Install easily but tedious to remove from system.

ES
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Evan S.

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Does its job!

Reviewed 3 years ago

Improved security through multi-factor authentication.

Pros

From a user's perspective, Symantec VIP provides an easy way to achieve multi-factor authentication. I was not involved in the selection or setup (it was handled by our IT on a company-wide scale) so am unsure how that aspect of usage is.

Cons

When accessing corporate data on my mobile device (Outlook, Skype, etc), my organization still requires multi-factor authentication which requires me to have my PC on with VIP open to get the code. There is an option to have it on your mobile device instead (I believe this is mutually exclusive with having it on your PC), but I hesitate to do this for fear of having my access coupled with two points of failure.

AN
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Ahmed N.

Retail, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Symantec Endpoint Security logo

Symantec Endpoint Security

BEST ANTIVIRUS EVER

Reviewed 5 years ago

Its first security shield of our organization

Pros

working perfect with windows 10 after latest update . using small portion or ram in version 14 working good with other antispyware on same opeartin system

Cons

cost not so good , but also it's not bad , it's can be cheaper nned some improvement in firewall configuration to be more easier

fd
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ferhat d.

Financial Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Stable For Antivirus App

Reviewed 4 years ago

we advice for stablity and more security functions .

Pros

I like its very stable agents on Windows . And very configurable for any changes on any OS. It support Linux and MacOs too.

Cons

It ıs not so user friendly web interface or console. Maybe product engineer developes some friendly pages or menus on it

CD
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CEM D.

Automotive, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Secures Your Computer

Reviewed 3 years ago

Overall, it is a good option with high security.

Pros

It is compatible for all versions of Windows & Mac OS. You can schedule the auto-scanning and get the scanning reports. It does its job & make your system secured. You can use it in the companies with high number of employees & secure the data and system.

Cons

It uses a little bit high percentage of CPUs while scanning & this makes computer slightly slow.

KS
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Kyle S.

Pharmaceuticals, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Great security

Reviewed 7 months ago

Overall, it works great with protection and getting access.

Pros

Ability to work with any system and protect well.

Cons

Sometimes the length of security can be annoying

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Pie O.

Outsourcing/Offshoring, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Very Effective Tool for Protection

Reviewed a month ago

It is simple to set up meetings, handles security very effectively, and uses little computer resources, making it a useful tool for internal and external collaboration inside our company. Document security and authentication, including two-factor authentication (2FA) for... applications, user-friendly platform interfaces, data encryption, security, and authentication, etc.

Pros

Very simple to set up with the computers and being installed.

Cons

I guess the price it self for the tool and all.

AR
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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Symantec Endpoint Security

Reviewed 5 months ago
Pros

Symantec Endpoint Security is a total comprehensive solution

Cons

Migration can be a problem when using Symantec Endpoint Security

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

A good Endpoint security for Business

Reviewed 2 years ago

To sescure your device from malicious softwares, trojan horse, and to set rules for what softwares can be installed manually and continuous monitoring the device for any issues the Symantec endpoint security is a great app to have

Pros

Security, Blocking malicous softwares to get installed.

Cons

The dashboard looks old need a new improvement in the design

MC
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Mahesh C.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Awesome Anti virus

Reviewed 6 months ago

After using Symantec endpoint security mu life has become more easy

Pros

It's easy to use and more secure in terms of virus

Cons

Nathing all the future are up to date in Symantec.

AB
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Ajit B.

Oil & Energy, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Best Security software

Reviewed 7 months ago

We are using the SEP product from last 10 to 11 yrs and till the time not security bridge found in the application.

Pros

Ease of administrator, exceptional security measures, regular updates

Cons

Console needs to be improve little bit, No search option found in Device & application control.

AR
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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Cludgy and frustrating

Reviewed 4 years ago
Pros

It is a pretty trusted name for security

Cons

Users had to get a 28-character code from helpdesk any time the logon went out of sync with their domain password... which was all the time.

JC
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Justyna C.

Financial Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Do not need to think about security cause using Symantec

Reviewed 3 years ago

Really good antivirus/firewall. You do not need to worry about the security.

Pros

The thing I like most about Symantec is that I do not need to think about security of my laptop. There was not any problems and I feel safe.

Cons

Sometimes it happens that Symantec is throwing popups regarding update of viruses database and it can be annoying.

AN
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Ayanda N.

Environmental Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Symantec Endpoint Security

Reviewed 7 months ago

It provides efficient protection and it's easy to use.

Pros

This is an effective tool to ensure protection against malware threats and risks. It's multi-layered protection is both re-assuring and of high quality/

Cons

It's a decent software with not any cons for basic security.

AR
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Verified reviewer

Accounting, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Feedback

Reviewed 3 months ago
Pros

The security and the encryption of the software is good.

Cons

The ease of the use of the software is not good.

AR
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Verified reviewer

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

Effective security product that is easy to implement

Reviewed 5 years ago

Secured our servers and desktops effectively and efficiently. Centralized security management of our devices.

Pros

We have used Endpoint Protection for many years with minimal issues. We moved to the hosted version last year which has made deployment and management even easier and eliminated the need for a dedicated server.

Cons

System resource usage tends to be excessive, particularly at system startup and initial login. User control from the desktop is fairly minimal which can make troubleshooting an issue on the rare occasion it's necessary.

AR
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Verified reviewer

Research, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

review 4

Reviewed 25 days ago

Symantec Endpoint Security is a feature-rich security software that provides comprehensive protection for businesses. It has a wide range of security features and tools that assist with managing and responding to security incidents. The software's access to global threat intelligence is a valuable feature that can help organizations stay up-to-date on the latest threats. However, the software can be complex and resource-intensive, and it may generate false positive alerts. Additionally, it can be costly for small businesses. The company offers free trial version of the software which could be useful for evaluating whether it would be a good fit for your organization.

Pros

Pros:Comprehensive protection: Symantec Endpoint Security offers a wide range of security features including anti-virus, firewall, intrusion prevention, and web security.Real-time monitoring: The software includes real-time monitoring and alerts for security incidents.Threat intelligence: It has access to a global threat intelligence network which helps to stay updated on the latest threats.Incident...

Cons

Complexity: The software can be challenging to set up and configure, especially for those who are not familiar with it.Resource-intensive: It may require significant system resources to run, which can affect the performance of the endpoint systems.False positives: Some users have reported that the software generates a number of false positive alerts, which can make it difficult to identify real threats.Cost: Symantec Endpoint Security can be costly, especially for small businesses.

Mk
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Mike k.

Mechanical or Industrial Engineering, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Symantec Endpoint Security logo

Symantec Endpoint Security

Symantec

Reviewed 4 years ago
Pros

It does a decent job a providing security from most harmful programs.

Cons

It takes a long time to update, as well as, inefficiency in protection.

AR
AvatarImg

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Symantec Endpoint Security logo

Symantec Endpoint Security

New version is great

Reviewed 5 years ago
Pros

New content: Security patches for Windows clients and Endpoint Detection & Response (EDR) definitions

Cons

I think that Symantec can improve the quality of technical support. I think it works too slowly and communication is too small

AR
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Verified reviewer

Oil & Energy, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Trend Micro Deep Security logo

Trend Micro Deep Security

Protection for VMware

Reviewed 4 years ago
Pros

We use Trend Micro Deep Security in our data center to protect virtual environments. The Trend Micro solution integrated very well into our environment. The system is very efficient.

Cons

Trend Micro Deep Security is very difficult to use even for experienced IT engineers. The documentation needs improvement.

AR
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Verified reviewer

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Trend Micro Deep Security logo

Trend Micro Deep Security

Trend micro deep security

Reviewed a year ago
Pros

We provide Trend micro deep security product with antivirus and ids security features of our virtual machines on vmware, our virtualization product, without installing on the virtual machine. In addition, it is a useful product that can be used in advanced features such as firewall and waf.

Cons

I had a problem with the vmware infrastructure once while using the product, we continue to use the vendor by solving the issue.

AK
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ANIL K.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Trend Micro Deep Security logo

Trend Micro Deep Security

Protect your software with apex

Reviewed 3 years ago

Automatic scanning really helps me a lot, easy to find, and virus in newly plugged drives and scan website too.

Pros

Easy to scan the overall system and applications. easy to keep track of the system by seeing logs. automatic scanning option

Cons

Nothing as of now, It has been a really a good experience in using Trend Micro Deep Security to secure my system.

AR
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Verified reviewer

Banking, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trend Micro Deep Security logo

Trend Micro Deep Security

Good security

Reviewed 4 years ago
Pros

Trend micro is one of the best security software I've ever used. it is both secure and protects computers from running.

Cons

I did not have a bad experience about the application.

SV
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Sebnem V.

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Trend Micro Deep Security logo

Trend Micro Deep Security

Advanced “Deep Security”

Reviewed 3 years ago

We protect and secure our all physical, virtual and cloud systems against virus, malware, spam etc. with Trend Micro Deep Security. Also ease of use is the best feature.

Pros

We implemented and integrated Deep Security easily. Our administrators like the ease of use. The product compatible with all server types, so we don’t need to separate licensing models. Other Trend Micro products are easy to use with central management. Trend Micro Deep Security provides real-time, high-performance scanning, so we can be protected against attacks instantly and also scanning is fast.

Cons

There is no major disadvantage of this product. May be we can say that reporting module can be improved. Also price of product is higher than other products.

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Catherine B.

Marketing and Advertising, 1,001-5,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Trend Micro Deep Security logo

Trend Micro Deep Security

Excellent deep security solution

Reviewed 3 years ago

It is an excellent product that provides user friendly services. I like the way it works and keep secure our company.

Pros

Trend Micro Deep Security is a valuable application to ensure server condition in this logical universe of innovation helps the organization's systems and devices from un-expected malware and spyware.

Cons

The customer support system of this application is a little bit weaker and response level is not that much good enough to solve my issues.

AR
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Verified reviewer

Oil & Energy, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trend Micro Deep Security

Computer Security

Reviewed 4 years ago
Pros

Been using Trend micro for 10 plus years. Has come a long way in keeping the user updated about security measures being taken to keep your data and files safe and secure.

Cons

Not much negative to say about something protecting your software and hardware from malware

AR
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Financial Services, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Trend Micro Deep Security

Next Generation deep security solution

Reviewed 2 years ago

It provides layers of defence covering virtual and cloud environments. Good and stable solution. Deep security can cater small, medium and large scale enterprises with its centrally managed simple and easily manageable console. Administrative workload is less once deployed properly. Simple dashboards make it easy to monitor the network and it provides total visibility over the network. Less cpu and memory consumption makes computers less stressed during real time and on demand scan.

Pros

Antivirus is stable and has a better alerting mechanism. Dashboards are simple. Virtual patching is an advanced option which cannot be seen in most solutions. It can apply security controls automatically to protect from zero day vulnerabilities. Less cpu and memory consumption.

Cons

Not satisfied with the support level they are providing. Also antivirus signatures are poor and didn’t detect most of the malwares. Dashboards are not comprehensive and need to improve. Reports also have very limited options and need to improve reporting.

JE
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Jhon E.

Information Technology and Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trend Micro Deep Security

Very useful and easy to manage

Reviewed 2 years ago

Overall the experience has been very good: very good attention in terms of technical support and commercial issues. We had the on-premises version and now we are moving to the cloud. In both cases the deployment of the product was simple and with very good support from the seller. We feel very comfortable with the purchase of the product as it meets the needs for which we acquired it (virtual patches for legacy systems and security reinforcements).

Pros

It is very interesting and useful for us to be able to protect our legacy operating systems through a "virtual patch". In other words, we really liked the possibility of protecting the system without the need to physically install a Windows update. On the other hand, the possibility to protect our Linux systems with a wide variety of components (protection for Web servers, file systems, Logs, ETC) has been of great help to us in the administration and protection of our systems.

Cons

They can improve in the documentation of each component that the product has. For example, provide more information to decide whether or not to enable a feature (or how to optimize it).