MODERNIZE YOUR DIGITAL WORKFORCE WITH AVATIER IDENTITY (IGA)
4.89/5 (28 reviews)Most popular features of all IT Security apps
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Avatier Identity Anywhere's features:
Overall with the ability to have single sign on was a major benefit for the Service Desk.
Pros
As as Service Desk Manager at the time our Service Desk organization utilized single sign on for all of our users throughout our organization.
Cons
The product at the time did everything that we had need at the Service Desk.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Used for password management.
Pros
Ease of use for what we need; ability to manage accounts.
Cons
Would like to be able to use this to integrate to our ITSM system (Cherwell)
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
They have been great and very supportive. The Password Management tool works great and I look forward to more automation.
Pros
I love Password Management and how it helps us with incident avoidance.
Cons
The set up time , but this is mostly due to our own environment.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It really helps us in making our team profession and saves our precious time
Pros
The main thing about Avatier Identity anywhere is that it is very simple and easy and their customer support is also very brilliant I came across some issue and they responded and solved that very quickly
Cons
I had used avatier identity management software I didn't come across any issue it so i have no complains about it
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
While efficiently controlling access and allow us to respond faster to changing business relationships.
Pros
The user interface is simple and easy for most of our computer users.
Cons
I don't have any response to this question
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
We then moved on to access requests.
Pros
The feed between the two allows the automatic creation, change or termination of accounts.
Cons
I would like to see the ability to create my own reports. Avatier has been very accommodating when I have a request to generate custom reports, but it would be nice to be able to create my own.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I have used avatier as a third party support and currently use in new role.
Pros
Avatier lowers the volume for AD password resets.
Cons
Trying to get end users to remember about the tool when not used often.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Reduced our overall ticket load by empowering the end users.
Pros
Flexability to manage all accounts from one pane of glass and sync accounts
Cons
On checking account status, uses questions rather than current password.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Being down for a couple days made us realize how much we depend on this software to change passwords!
Pros
Michael was able to jump in and assist and got us back up and running in no time His knowledge of the software and of the systems was stellar.
Cons
We had no warning it would not work on this version.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Overall, this is a great product and saves your company and techs from doing a lot of extra leg work so they can focus on more important issues at hand.
Pros
Having the ability to unlock or reset your AD password from anywhere with an internet connection is such a valued asset in the IT industry
Cons
Only issue I've seen is if a user attempts to reset but misses some security questions, sometimes the web portal will trigger a reset even though it was not successfully performed by the end user.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Excellent product that helps improve reporting and streamline our processes.
Pros
The ease of use and easy to learn aspects of the software.
Cons
This software has been a great help to our company so far. No complaints.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Pros
Our users can reset their own passwords quickly and easily!
Cons
I can't really think of anything that we don't like about Avatier Password Station.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Ease of use -- users are guided through enrolling and utilizing the features of unlocking account and password changes.
Cons
The support for smaller organizations could be problematic. While responsive to software production issues, the required SQL database and IIS platform are typically not supported. We appreciated the support assistance we received for both (we do not have a DBA or website staff person), but it was made clear that it typically would have fallen under billable assistance as opposed to product support.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Our end-users are able to easily request various types of access to servers, applications and network shares.
Pros
Seamless integration and simplified administration.
Cons
Pulling in data and cleaning up is never fun but all things considered it went pretty smooth.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
The staff have been accommodating and helpful with understanding and implementing the tool.
Pros
Avatier presents an easy to use product that is intuitive and straightforward.
Cons
The software requires enrollment by all users in order to effectively utilize the tool.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
Pros
We have expanded our use of Avatier over the year into automating the Account Terminator and Provisioning feature. Any support tickets entered are responded to quickly.
Cons
That their social footprint is small and needs to expand.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Our tool is not friendly like other tools.
Cons
Avatier tool is not friendly like other tools, users are getting confused if we display all privileges at once.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Great tools
Pros
Very modern software and it doesnt look like it was made by IT for IT, Very sleek
Cons
DNA I do not have any negative reply on this section
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
The tool was extremely easy to use
Pros
ease of use and flexibility to use in the our infrastructure
Cons
nothing stands out with the product that i would say is a con
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
the support team is extremely knowledgeable with all of the support case that I have opened over the years. they know exactly what the issue is when I open a case and there is never any guess work on their behalf
Cons
none. the product works and is very reliable.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
support was awesome. Rep was great
Pros
super easy to use. has many options available
Cons
lots of hidden features. sometimes its hard to find what you are looking for
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
