Total Uptime’s software is good and their support is phenomenal! I’ve had to rely on their tech support folks several times, and each time it was obvious that I was speaking to a skilled engineer rather than low level phone operator. It really is wonderful to be offered such superb support with minimal or no hold time!
Although network related configuration isn't my forte, Total Uptime’s service was nevertheless easy to configure and use. In fact, it was fun!
I don’t know of any cons to using Total Uptime – it's a great service.