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MSP360 Backup vs Unitrends Backup Comparison

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Overview

Category Leaders

MSP360 Backup, formerly CloudBerry Backup, is designed for IT service providers and corporate IT departments that need a...

Unitrends Backup is a cloud-based and on-premise solution designed to assist businesses of all sizes manage processes related...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

349

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

86

37

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

5

4

3

2

1

21

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software is great, the prices are below other products and the Customer SUpport is very good.

AF

Arthur F.

Very reliable high quality product with ability to back up information both locally and on the online platform, great value for money.

Joseph O.

I like the simple backup, the ease of integration with other programs. Your storage reliability with encryption.

Silfrido G.

Pros

The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained.

GL

Greg L.

We love that it's very user friendly and easy to navigate the interfaces.

JN

Julia N.

Ultimately, I've been very happy. The pricing is right and the backups have been effective.

JA

Justin A.

Cons

Also, the lack of a centralized intelligence for the backup system means there's no way for global deduplication, so no storage optimization can be obtained.

AR

Anonymous Reviewer

No way to search for a file in the entire backup set. Users are left alone dealing with the cloud service account setup and configuration options.

EK

Eran K.

I have had some errors pop up on restore that made me change some settings. Had I not tested it and needed to restore, we would've been screwed.

DH

Daniel H.

Cons

The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous.

Vince B.

Can be challenging to troubleshoot problems when backups fail.

LW

Lisa W.

They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.

Kevin K.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features45
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Bare-Metal Restore
  • Capacity Management
  • Chat/Messaging
  • Cloud Backup
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Continuous Backup
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Retention Management
  • Data Storage Management
  • Data Synchronization
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Employee Self Service
  • Encryption
  • Event Logs
  • File Management
  • File Sharing
  • HIPAA Compliant
  • Incident Management
  • Incremental Backup
  • Issue Management
  • Issue Tracking
  • Local Server Options
  • Match & Merge
  • Monitoring
  • Multimedia Archiving
  • Multiple Format Support
  • Multiple System Support
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Resource Management
  • Retention Policy
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sensitive Data Identification
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Storage Management
  • Storage Quantity Control
  • Third Party Integrations
  • VM Backup
  • Version Control
  • Web Access / Restoration
  • Web Threat Management
  • Whitelisting/Blacklisting
  • Total features50
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Bare-Metal Restore
  • Capacity Management
  • Chat/Messaging
  • Cloud Backup
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Continuous Backup
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Retention Management
  • Data Storage Management
  • Data Synchronization
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Employee Self Service
  • Encryption
  • Event Logs
  • File Management
  • File Sharing
  • HIPAA Compliant
  • Incident Management
  • Incremental Backup
  • Issue Management
  • Issue Tracking
  • Local Server Options
  • Match & Merge
  • Monitoring
  • Multimedia Archiving
  • Multiple Format Support
  • Multiple System Support
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Resource Management
  • Retention Policy
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sensitive Data Identification
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Storage Management
  • Storage Quantity Control
  • Third Party Integrations
  • VM Backup
  • Version Control
  • Web Access / Restoration
  • Web Threat Management
  • Whitelisting/Blacklisting

Integrations

  • Total integrations14
  • Axonius
  • Azure Active Directory
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Enterprise
  • Zendesk
  • Total integrations4
  • Axonius
  • Azure Active Directory
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Enterprise
  • Zendesk