MSP360 Backup Features

MSP360 Backup

Managed cloud backup solution for MSPs and IT departments

4.63/5 (128 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Automated Scheduling
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Capacity Management
Chat/Messaging
Cloud Backup
Compression
Continuous Backup
Customizable Reports
Dashboard
Data Import/Export
Data Migration
Data Recovery
Data Retention Management
Data Storage Management
Data Synchronization
Deduplication
Differential Backup
Disaster Recovery
Email Alerts
Encryption
Event Logs
HIPAA Compliant
Incremental Backup
Local Server Options
Match & Merge
Monitoring
Multi-OS
Multimedia Archiving
Multiple Data Sources
Multiple Format Support
Multiple System Support
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Retention Policy
Role-Based Permissions
SSL Security
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Secure Login
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
Status Tracking
Storage Management
Storage Quantity Control
Task Scheduling
Third Party Integrations
Two-Factor Authentication
User Management
VM Backup
Version Control
Web Access / Restoration
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Automated Scheduling
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Capacity Management
Chat/Messaging
Cloud Backup
Compression
Continuous Backup
Customizable Reports
Dashboard
Data Import/Export
Data Migration
Data Recovery
Data Retention Management
Data Storage Management
Data Synchronization
Deduplication
Differential Backup
Disaster Recovery
Email Alerts
Encryption
Event Logs
HIPAA Compliant
Incremental Backup
Local Server Options
Match & Merge
Monitoring
Multi-OS
Multimedia Archiving
Multiple Data Sources
Multiple Format Support
Multiple System Support
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Retention Policy
Role-Based Permissions
SSL Security
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Secure Login
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
Status Tracking
Storage Management
Storage Quantity Control
Task Scheduling
Third Party Integrations
Two-Factor Authentication
User Management
VM Backup
Version Control
Web Access / Restoration
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Automated Scheduling
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Capacity Management
Chat/Messaging
Cloud Backup
Compression
Continuous Backup
Customizable Reports
Dashboard
Data Import/Export
Data Migration
Data Recovery
Data Retention Management
Data Storage Management
Data Synchronization
Deduplication
Differential Backup
Disaster Recovery
Email Alerts
Encryption
Event Logs
HIPAA Compliant
Incremental Backup
Local Server Options
Match & Merge
Monitoring
Multi-OS
Multimedia Archiving
Multiple Data Sources
Multiple Format Support
Multiple System Support
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Retention Policy
Role-Based Permissions
SSL Security
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Secure Login
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
Status Tracking
Storage Management
Storage Quantity Control
Task Scheduling
Third Party Integrations
Two-Factor Authentication
User Management
VM Backup
Version Control
Web Access / Restoration
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Mobile apps

iOS App


7 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

MSP360 Backup Feature Reviews

25 reviewers had the following to say about MSP360 Backup's features:

Lucy J.

Create backups easily with cloudberry Backup

2019-04-03

Cloudberry Backup is perfectly related to other backup management software.

Pros

Facilitates activity in work teams by allowing cooperative writing of documents.

Cons

Its free version offers little storage, which is a big drawback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Services company, 51-200 employees)

Nice basic backup application with a lot of functionality

2018-11-06

It works as designed.

Pros

Integrates with many cloud storage platforms.

Cons

Customer service could be easier to reach over the phone and could be slightly higher level support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 51-200 employees)

Cloudberry makes backing up to the cloud as easy as possible

2018-10-10

We've never had any problem with how Cloudberry works, and are very pleased with how easy it is to deploy and manage.

Pros

Most useful when user base is not centralized, but disperse in remote offices, home offices, on the road (Salespeople, consultants, etc).

Cons

Also, the lack of a centralized intelligence for the backup system means there's no way for global deduplication, so no storage optimization can be obtained.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Edward C.

The perfect solution for critical desktops

2018-05-31

Cost saving and fewer problems with critical desktop recovery and migration

Pros

They have a situation with critical data being split between desktops and servers, and an older backup system for their servers, Cloudberry Desktop offers desktop backup at a lower cost than using the existing system's desktop agents, as well as independence more secure and predictable storage, all at a much lower cost than the various online systems, and control of your own data.

Cons

Regarding the desktop backup, it would be nice to have a management facility to take care of multiple installations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from CloudBerry Lab


Hello and thanks for your review.
>Regarding the desktop backup, it would be nice to have a management facility to take care of multiple installations.

We have built a solution, specifically for these needs. It is called CloudBerry Managed Backup and will allow you to fully manage multiple installations.
Check out: https://www.cloudberrylab.com/managed-backup.aspx

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James B.

Seamless backup system.

2018-04-09

Simple backup tool with good integration with Amazon storage.

Pros

Simple integration with Amazon S3/Glacier. Notification system means that you really do not need to worry about checking whether backups are running successfully.

Cons

Not much at all. Notification system can be a bit noisy, but I'm sure there is a way to configure it to be less so.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Katherine F.

Good tool for the use of backups and storage

2018-04-25

Pros

It is a very easy tool to use, its interface allows any user to access and control what they want to do.

Cons

So far I have not had any inconveniences with the platform, it has been a good experience, its storage time is just the right one

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben M.

Easy access to a wider range of backup solutions

2019-10-06

Pros

Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms.

Cons

The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck!

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dennis M.

Best software for backing up the company data and information

2018-05-25

There are no files misplaced or missing as all of them are backed up in real-time

Pros

It is an efficient software that offers backup to files that are stored even in PCs Easy to use and install

Cons

The pricing can be challenging especially to cases where they are multiple users. If the pricing plan applied to all the users it would be affordable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Cloudberry backup is one of the best Backup software

2018-06-27

Pros

It helps to backup all the data and provides a one dashboard between Amazon S3, Azure and Google Cloud Storage. 2. Image based backup helps to make the backups and restore to any point so easily.

Cons

There is no mobile application tied to use the app to backup mobile data. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Petya M.

I really like this software - I can use it while working with more than one storage and clouds.

2018-06-24

It helps me, while working with multiple cloud platforms and different storages. It is good and reliable.

Pros

The large availability of storage is very attractive, the pricing is also affordable.

Cons

The lack of mobile versions, this limits me only to desktop version, which is not very comfortable, since I use mobile devices in % of my working time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug G.

Excellent solution for small businesses

2018-02-21

Safe and secure data backup in the cloud.

Pros

Online backup allows us to meet our clients needs in terms of encryption, security control and data location.

Cons

Need to have the appropriate bandwidth/internet speed to make this a worthwhile option for backup and storage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas B.

Great solution, simple handling

2017-12-08

Stable and secure backup

Pros

Additionally there is a wide variety of supported cloud-providers including options with cold or cool storage accounts.

Cons

When changing a single Option in plans (jobs), you have to click through all of the assistant's Windows. A new design with direct option blades or tabs and a single finish-button would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use, has the features I need.

2018-02-05

Pros

* Had the features I need (cloud backup to Backblaze,real-time backup, encryption, compression) * Easy to install and use * Great price.

Cons

* While the PC version has the features that meet my needs and work well, the Mac version does all of the same features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter T.

Most reliable cloud backup for S3 / B2

2019-10-09

Using CloudBerry helps me save money on backup costs and add more control over my backups.

Pros

. - Automated notifications. - Low system memory usage, and allows customizing the threads. - Customizable backup schedules: some directories I do daily, others weekly, and semi-monthly full-backups of everything!

Cons

(In the end, the error was because I was using the application inside of a Docker container which was not properly configured for the permissions!) More granular controls of the network configuration would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nikolas M.

Full featured, easy to use and deploy

2018-08-28

Cloud backup for our MSP clients

Pros

Full featured backup client software API integration with NinjaRMM

Cons

Custom branding is a little difficult to implement, but it is a once-and-done process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hada B.

Verified Reviewer

Excellent alternative for enterprise file backup

2019-08-19

Using this software has been a great benefit since we keep our information backed daily so that in the event of any server failure we will be calm, also because all the files that we upload to the cloud through this software are kept extremely secure by the encryption provided by it that someone can access them without our approval is really impossible and that gives us peace of mind to be able to focus on other activities.

Pros

I like this software because it has aspects that make it really efficient at the business level, such as the speed it has when creating backups, since it doesn't matter where the files to which the backup is being created come from, it is No matter the size, the speed is the same, it may be able to create non-repeated backups because it has a very versatile function, also provides its users with support for a variety of backup sources as well as the that images from platforms such as Amazon S3 can be restored and the best thing is that if you have any questions about this software your support team provides immediate attention, this is how I consider this software to be ideal for business-level support because it gives everything you need and It is very easy to use .

Cons

One of the disadvantages is that this software cannot be managed centrally, so it is not very easy to say that process, however, rather than something negative, I consider it something that could be implemented to facilitate its use even more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Daniel D.

A very unique backup tool. Integrates with Autotask for ticketing, and Backblaze for storage.

2018-03-07

Cheap, easy storage with Backblaze integration, and everything in one software bundle.

Pros

This software has everything. Image backup, database backup, Hyper-v and other vm backup, file backup, Windows System state backup,

Cons

every little event triggers an error, and there's no way to turn them off. Expect a bunch of junk tickets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Javier S.

We think it's an amazing product, it's solved all our backup problems.

2017-06-15

If you combine Google Storage with CloudBerry you will have the best choice between price and quality.

Pros

We love the easy way that it integrates with Google Cloud; and combinated with the Block Level backup feature, our backups run smoothly as well as cheap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CloudBerry Lab


Thank you, Javier

Read more
Eric P.

Cloudberry Backup : Fast And Reliable

2019-01-20

Pros

You can perform real-time backup or schedule when backup should take place.

Cons

I can't really think of any thing I don't like about cloudberry

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa E.

Quick and easy personal backup solution

2020-04-10

I combined MSP360 CloudBerry Backup with Wasabi S3 storage. I only have about 1TB worth of data and want full control over my data.

Pros

The process to set up an automated backup to Wasabi S3 storage was quick and painless.

Cons

The initial backup progress meter was a bit misleading, indicating only X amount of files and gb were backing up, but I knew for certain that there was so much more! Once completed, I spot-checked and found no issues thus far. It would be great to have a more visual completion confirmation. You can view the structure of your backup, but it's not clearly indicated whether or not it's finished, in progress or in queue.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stewart M.

Flexible replacement for Crashplan. Handles both local and cloud backups with ease.

2017-11-24

Pros

I really like the ability to select from so many storage providers.

Cons

Likely not very easy to learn for anyone that is not very technical.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anand S.

A better way to map your cloud storage as local drive.

2018-04-09

Pros

I use AWS S3 storage to store my scanned documents, it use to be a cumbersome job to sync the data through windows command prompt using amazon CLI.

Cons

It has been a year now I am using the free version of blueberry, I did not find any issue so far. Now I am planning to switch to paid version to get the benefit of its advance features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Server Backup: The best and most flexible option despite some issues

2017-11-25

Pros

I'm using it on WHS2011, where I've previously had to cobble together a mix of Windows server backup and 3rd party options.

Cons

I'm not thrilled that I need a license for every single machine I want to backup - but the real kicker is that there is a 1TB limit on cloud storage with all the editions except the very expensive Ultimate edition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Chris J.

Verified Reviewer

Replaced CrashPlan with this

2018-02-14

Pros

* Every feature I could want * Reasonably easy to setup and use * Offers end-to-end encryption * Works very well with Amazon S3 and other storage services * Has very sophisticated file versioning to help mitigate ransomware * Priced well * Free version is quite feature packed

Cons

* Would benefit from extra hand-holding / tools for setting up and managing your S3 account -- S3 is quite sophisticated and is designed to be a back-end storage for custom applications or for other Amazon web services.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Greg S.

Crashplan alternative with many backend storage options

2017-09-25

Pros

Many options for where you can place your backup data. Cloudberry interface contains all the AWS S3 options I need including IA and encryption.

Cons

The 1TB storage limit for storage I pay for (i.e.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more