Clubspeed Reviews - Pros & Cons, Ratings & more

VenueSumo

Accelevents

Odoo 

Clubspeed is a venue management software designed to help family entertainment centers, escape rooms, golf simulators, and water and trampoline parks. Clubspeed will help to streamline operations, enhance the guest experience, and grow revenue.

Clubspeed

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General Manager

Their  support team are very helpful, and are always happy to help. New ideas can be put to them and they are more than helpful to try and help and develop new features for you.

IT Director

The software is a great tool for managing your entire venue including event scheduling. Also a great tool to promote gamification of most FEC models.

Very user friendly from customer perspective also, and aesthetically it is very professional and impressive with the displays available in house and online for the customer to see.

Overall we are very happy with Clubspeed. It has everything you need in one package and is a very professional system, and user friendly for both staff and customers.

Operations Manager

With regular updates, the software continues to evolve and improve in functionality, and there are some exciting new features on the horizon.

Supervisor

On the whole, I think we have a mutually beneficial relationship with Clubspeed that helps us each succeed.

The features I feel are missing are already in the pipeline (just waiting for them to be released).

This is actually hard to say and I have to be really critical to even find a couple items. I believe Clubspeed can bridge a couple more gaps between there existing software platforms.

The main con for us is also potentially a pro for others, but we feel as though the system's diversity can sometimes become a slight hindrance.

I cant really think of any major cons, and if we have ever had any major problems we have worked together to come up with a solution.

On the whole, I think we have a mutually beneficial relationship with Clubspeed that helps us each succeed. Our feedback and suggestions are taken seriously, and as a result we are able to receive a product which targets our needs as well as containing functionality for areas we may wish to expand our business in the future. After spending 2+ years with the system, I can absolutely see why Clubspeed is the standard of our Karting industry. We are excited to continue to grow and develop this working relationship to reach new heights in the future.

Gold Standard in Customer Support

It was a learning curve for sure & we have a couple unique needs with sign in & waivers compared to other places. They have been awesome helping us work through it. The follow-up & support & training on everything is outstanding.

Fastimes Review

Very positive.  I researched other programs before we went with Clubspeed and have been very pleased.  They continue to offer upgrades and new features.  Their customer support had always been able to handle any issues we may have and often times I feel they have gone above and beyond.  

ClubSpeed Review

Clubspeed Review

Never fail to Impress 

Overall our experience with Clubspeed is fantastic.  I truly believe it comes down to their employees and the relationships you can build with them.  Our account manager is awesome and helps us out with everything we need. 

Great Solution for Entertainment Centers

All Positive especially support and ease of use.

Club Speed Overall Review

Great Venue Management for Indoor Kart Track

Clubspeed over-achieved expectations!

Our overall experience with Club Speed so far has been good. The support team is always readily available to help. And being able to streamline all aspects of the business - from online ticket sales to event management to go kart timing systems - has been very beneficial to our business. 

Club Speed Review

These guys are on the ball!

I don't think think they can be topped by any company in means of of support.  This team is very responsive to answering questions and addressing any concerns 24/7.  

Every team including but not limited to software support, development and onboarding has been has been absolutely amazing.   10 out of 10!

I really enjoy working with Club speed and their team. [SENSITIVE CONTENT HIDDEN] is incredibly knowledgeable, helpful, and passionate. The team are available 24/7 and are easy to contact if you have an issue that needs resolving quickly. I highly recommend Club Speed. 

Game Over Auckland - Clubspeed Review

Overall we are very happy with Clubspeed. It has everything you need in one package and is a very professional system, and user friendly for both staff and customers.. 
Their  support team are very helpful, and are always happy to help. New ideas can be put to them and they are more than helpful to try and help and develop new features for you. 
[SENSITIVE CONTENT HIDDEN] have been so helpful for us over the last 3 years using Clubspeed, as have others in the support team. They are a great help. 

Excellent All In One Package

Having researched numerous software providers and ultimately selecting Clubspeed I have found myself very pleased with my decision. Providing service to thousands of customers in a timely manner is optimized by the functionality and control features of the software. While I wish they would update their systems in a more organized fashion and provide moderate levels of customization that system itself meets all the operational criteria for an entertainment center and the customer service is unparalleled. 

Perfect balance of quality and service. 

User Review

Anthony Romeo

We have been working with Clubspeed since 2014, and as with all great partnerships, two-way communication and a drive to improve are critical. With regular updates, the software continues to evolve and improve in functionality, and there are some exciting new features on the horizon. The venue management, CRM, and back-office capabilities are crucial to making this software a well-rounded product and we would recommend it to anyone.

The best venue software around

While the Club Speed software is user friendly, after a mildly steep learning curve for all of it's functions, their customer support is out of this world.  We've been approached by other's with similar software, but I don't even listen to their pitch because I know their support couldn't be better than what we currently have.  

Customer Support is Key

Clubspeed For Years

Overall, Clubspeed is been a great asset that has allowed us to grow as a company for 8 years now and continues to innovate and bring forward new technologies that aid in cutting labor and making it easier for customers to get exactly what they want. 

Clubspeed Reviews

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