CyberGRX Features

CyberGRX

Third-party cyber risk management platform for enterprises

4.28/5 (18 reviews)

Competitor Feature Comparison

Activity Dashboard
Alerts/Notifications
Approval Process Control
Assessment Management
Audit Management
Audit Trail
Business Process Control
Collaboration Tools
Compliance Management
Compliance Tracking
Controls Audit
Corrective and Preventive Actions (CAPA)
Dashboard
Data Import/Export
Data Mapping
Document Management
Exceptions Management
FDA Compliance
Forms Management
HIPAA Compliant
ISO Compliance
IT Risk Management
Incident Management
Internal Controls Management
Issue Management
Offboarding
Onboarding
Operational Risk Management
PIA / DPIA
Performance Metrics
Policy Management
Predictive Analytics
Process Control
Process/Workflow Automation
Real Time Monitoring
Reporting & Statistics
Reputational Risk Management
Response Management
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Sarbanes-Oxley Compliance
Secure Data Storage
Self Service Portal
Status Tracking
Task Management
Vendor Management
Vendor Master Data Management
Version Control
Vulnerability Scanning
Workflow Management
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Activity Dashboard
Alerts/Notifications
Approval Process Control
Assessment Management
Audit Management
Audit Trail
Business Process Control
Collaboration Tools
Compliance Management
Compliance Tracking
Controls Audit
Corrective and Preventive Actions (CAPA)
Dashboard
Data Import/Export
Data Mapping
Document Management
Exceptions Management
FDA Compliance
Forms Management
HIPAA Compliant
ISO Compliance
IT Risk Management
Incident Management
Internal Controls Management
Issue Management
Offboarding
Onboarding
Operational Risk Management
PIA / DPIA
Performance Metrics
Policy Management
Predictive Analytics
Process Control
Process/Workflow Automation
Real Time Monitoring
Reporting & Statistics
Reputational Risk Management
Response Management
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Sarbanes-Oxley Compliance
Secure Data Storage
Self Service Portal
Status Tracking
Task Management
Vendor Management
Vendor Master Data Management
Version Control
Vulnerability Scanning
Workflow Management
Visit WebsiteCompare App
Activity Dashboard
Alerts/Notifications
Approval Process Control
Assessment Management
Audit Management
Audit Trail
Business Process Control
Collaboration Tools
Compliance Management
Compliance Tracking
Controls Audit
Corrective and Preventive Actions (CAPA)
Dashboard
Data Import/Export
Data Mapping
Document Management
Exceptions Management
FDA Compliance
Forms Management
HIPAA Compliant
ISO Compliance
IT Risk Management
Incident Management
Internal Controls Management
Issue Management
Offboarding
Onboarding
Operational Risk Management
PIA / DPIA
Performance Metrics
Policy Management
Predictive Analytics
Process Control
Process/Workflow Automation
Real Time Monitoring
Reporting & Statistics
Reputational Risk Management
Response Management
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Sarbanes-Oxley Compliance
Secure Data Storage
Self Service Portal
Status Tracking
Task Management
Vendor Management
Vendor Master Data Management
Version Control
Vulnerability Scanning
Workflow Management
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CyberGRX Feature Reviews

12 reviewers had the following to say about CyberGRX's features:

Anonymous
(Marketing and Advertising company, 51-200 employees)

CyberGRX is top of the line when it comes to vendor risk management

2018-11-08

Pros

CyberGRX helped us gain peace of mind with potential vulnerabilities in our vendor management program.

Cons

No negative feedback :) The overall experience partnering up with CyberGRX was awesome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Wojciech P.

Great product with unresolved go to market strategy

2019-09-05

It will save you time if you can effectively adopt this software across your organization

Pros

The goal of standardizing questionnaires and making them meaningful.

Cons

Adoption efforts from CyberGRX should involve management of the company.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Thanks for the feedback, Wojciech. We are happy to hear that CyberGRX was a time saver for you.

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Oliver M.

Very thorough but not sure what the value is

2019-09-13

Pros

It strokes a balance between a generic vendor qualification form and a full-blown independent audit.

Cons

It makes sense for the subscriber of CyberGRX to want to standardize on the platform, but on the vendor side, companies with SOC reporting or ISO certification, etc will view this as redundant work/cost to their independent audit(s).

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Oliver, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

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Alexander S.

Great job helping us review vendors

2019-08-29

Excellent, had really helped our program expand and grow

Pros

Have really helped us streamline our vendor review process

Cons

Plus need more granular security controls

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Alexander, we really appreciate the kind feedback. One of our main goals is to act as a force multiplier for TPCRM programs, so it is amazing to hear that CyberGRX has helped your program expand and grow!

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Terence C.

CyberGRX review

2019-09-20

I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator

Pros

Last year's answers are self populating, you only have to change or confirm no change to the selected status.

Cons

You should never contact a mutual client and relay derogatory comments about response time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


We are sorry you had that experience. Our goal is to help both third parties and their customers have a better and faster assessment experience.

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Kevin C.

Long winded and too detailed for smaller companys

2019-09-04

Pros

Very detailed reporting, easy to log on and create users

Cons

Takes too long to go through all the questions. If you are a small company a lot of what is asked is not appropriate. If you say yes to a section then when you get into it you should have said no, there is no way to go back and change the answer. Very long winded with not enough explanation on the sections being completed.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Kevin, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

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Brian Z.

User Friendly RFP Submission Tool

2019-09-09

Bidders of all technical levels should have no problems navigating the CyberGRX interface and determining where to upload documents and submit messages through the system.

Pros

Great user interface, generally intuitive and user-friendly and very easy to figure out.

Cons

Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Thank you for sharing feedback with us!

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Boris J.

Review

2019-09-09

Pros

Easy to use, good interface, correct analyses.

Cons

I cannot mark any weaknesses of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


We are thrilled to hear about your positive experience so far with the our platform! Thank you so much for providing feedback.

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Max U.

Sofware is good but to many question

2019-09-13

Pros

simplicity in giving answers, the graphical interface is intuitive and easy to use

Cons

the high number of questions and the number of sections

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Thanks so much for your feedback, Max.

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lucia f.

great tool

2019-09-06

Pros

its easiness when using it.

Cons

nothing needed to be remarked. although a bit reluctant at the beginning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Lucia, we are so happy to hear you found CyberGRX intuitive!

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Steve A.

Useful - Limited use cases

2019-09-05

Pros

Also like the reuse and easy distribution of our findings

Cons

Relatively low adoption rate across my external stakeholders, so I have to do this *and* something else.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Thanks so much for the feedback, Steve. Happy to hear that you have found reuse and sharing easy!

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Susan H.

CyberGRX from the user side

2019-08-29

My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.

Pros

Cyber GRX was easy to use and understand.

Cons

The CyberGRX questionnaire was VERY long. While an organization with a mature security program will often have many individuals with specific roles and responsibilities I think the questionnaire could combine some of the questions which seem to get redundant. The questionnaire asks about education and experience for the personnel responsible for each aspect of security and therefore there are many similar questions.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from CyberGRX


Thank you so much for the kind review, Susan! Happy to hear your overall experience was positive. We take direct product feedback into consideration, and we're continually working to ensure CyberGRX is both user-friendly and effective.

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