CyberGRX Pricing Plan & Cost Guide

CyberGRX

Third-party cyber risk management platform for enterprises

4.28/5 (18 reviews)

CyberGRX Pricing

Pricing model: Free

Free Trial: Available

Contact CyberGRX for pricing details.

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CyberGRX Pricing Reviews

Pros
  • My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.Susan H.Read the full review
  • Durable record of our security posture. Also like the reuse and easy distribution of our findings.Steve A.Read the full review
  • Great user interface, generally intuitive and user-friendly and very easy to figure out.Brian Z.Read the full review
Cons
  • There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing.Cortland H.Read the full review
  • It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.Cortland H.Read the full review
  • Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks.Brian Z.Read the full review
89%
recommended this to a friend or a colleague

3 reviewers had the following to say about CyberGRX's pricing:

Steve A.

Useful - Limited use cases

Used occasionally for 2+ years
Reviewed 2019-09-05
Review Source: Capterra

Pros
Durable record of our security posture. Also like the reuse and easy distribution of our findings

Cons
Relatively low adoption rate across my external stakeholders, so I have to do this *and* something else.

Response from CyberGRX


Thanks so much for the feedback, Steve. Happy to hear that you have found reuse and sharing easy!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Cortland H.

CyberGRX Review

Used weekly for less than 6 months
Reviewed 2019-08-29
Review Source: Capterra

Overall CyberGRX was extremely professional and very attentive to detail, deadlines, etc. They communicated very effectively and respectfully and were genuinely interested in helping our teams succeed. They were a little hobbled in my opinion by the quality of the tools they were forced to use, but as staff and company, were exceptional.

Pros
It was very professional. The high level overview of the categories and graphs provided a good outline of the overall objectives. They were repeated a lot, but did add some value.

Cons
The structure of the questions and explanations were non-intuitive and didn't provide enough detail to correctly understand what was being asked in order to provide a satisfactory response. There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing. It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.

Response from CyberGRX


Thanks for the feedback, Cortland. We'll be sure to pass your input onto our product team for future road mapping. Stay tuned for coming product releases!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Oliver M.

Very thorough but not sure what the value is

Used occasionally for less than 6 months
Reviewed 2019-09-13
Review Source: Capterra

Pros
It strokes a balance between a generic vendor qualification form and a full-blown independent audit.

Cons
It's unclear what need in the market this is serving. It was far too robust for most vendor relationships. It makes sense for the subscriber of CyberGRX to want to standardize on the platform, but on the vendor side, companies with SOC reporting or ISO certification, etc will view this as redundant work/cost to their independent audit(s).

Response from CyberGRX


Oliver, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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