Darktrace Reviews - Pros & Cons, Ratings & more

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Darktrace, founded in 2013 in Cambridge, UK, is a leader in AI cybersecurity, protecting 10,000+ global customers from evolving threats

Darktrace

Web-based

Windows

IT Security Manager

It provided a lot of information about the network which was unknown before. The UI is nice and being able to see raw network logs is useful.

The detection features are extremely useful, it is what the busy IT /Security or even advance pro use will want to see as time progress over his cooperate network.

Manager

It is good product with its AI engine and capable to learn the network. More helpful to identify ongoing threats and during forensic investigations.

Interfaces are nice and provide detailed view of incidents. It needs improvements on reporting capabilities.

Construction Services Manager

Any time we needed help investigating unusual activity or creating a report they would help. I would highly recommend Darktrace to any organization that is concerned about data security.

Cyber Security

Excellent all around the support and execution of the software is unlike any other.

Senior Network Specialist

Information Overload, but hard to understand the information provided.

Operations Coordinator

Provides  information regarding the source of thay threat which keeps us alerted and secure. Great support from the Darktrace staff.

Portal has good learning materials and case studies.

There are very limited education materials on how to use Darktrace.

The cost was the biggest downside, but we learned you get what you pay for.

Sr. Information Security Analayst

Plus the advanced search fuctionality is not very well defined. The lack of reporting also makes it a bit challenging.

Darktrace Review

Darktrace provides great functionality and has strong customer focus, with regular meetings with customer success manager, which combined has led to an overall great impression of both their products and their team.

Pricey, but worth the moeny

I would rate Darktrace as 4/10. For me a product that gives accurate readings and good reporting features is extremely important which is missing in Darktrace.



Powerful product with a lot of changes needed

Great - but when we lost our main support person a year ago (She was promoted), it's been a small bit more tedious to get answers immediately.  Cybersec is a fast world.

AI machine learning with models and advanced search capabilities

We used Darktrace at my last company. We switched to Darktrace after a previous employee attempted to steal some data. The Darktrace sales team was great and gave us plenty of time to fully test the product. Once we fully switched to Darktrace the service was fantastic. Any time we needed help investigating unusual activity or creating a report they would help. I would highly recommend Darktrace to any organization that is concerned about data security.

Darktrace support is amazing

It is good product with its AI engine and capable to learn the network. More helpful to identify ongoing threats and during forensic investigations. Easy to deploy and configure. Once plug with IP address can be used. Interfaces are nice and provide detailed view of incidents. It needs improvements on reporting capabilities. When you cannot centrally log traffic cost will be higher since each and every location need separate appliance. 

Dark Trace AI to protect your network

I am ensuring that my network and devices are safe or at least they can account to me about what they are doing...!  I know this sound weird, but with darktrace it seem like the system are telling me what they did or what they are doing. 
Feel like the way to go.

You may not get it at first, because of you training with Antivirus

The SIEM you need

Information Overload, but hard to understand the information provided

Cyber security tool

Ottimo prodotto per la protezione in tempo reale contro le minacce informatiche, dotato dell'intelligenza artificiale self-learning. Tuttavia, alcune funzionalità avanzate, come la reportistica, potrebbero essere migliorate.

IDS ideale per la sicurezza informatica

IDS ideal for cybersecurity

Very responsive and good people to work with. The product has a ton of potential, especially if you worth within their eco-system. 

NDR with a lot of potential

Helps our SOC with their day to day business.

Know what is out there!

DarkTrace Cyber AI

Analyzing all threats with ease.

Best Email Spam Filter

The product and the reports received are of a high quality. They require an incident response team trained to extract the potential.

Darktrace Reviews (2025)

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Pros and cons

18 reviews