1 reviewers had the following to say about Distil Networks's pricing:
Anonymous Reviewer
Industry: Consumer Services
Company size: 11-50
Stay away
Used monthly for 2+ years
Reviewed 2019-04-24
Review Source: Capterra
Very disappointed. I had been with distil for almost 5 years. Mostly due because we were so integrated into them it was difficult to leave. We recently left to cloudflare and couldn’t be happier.
Distil would constantly point the finger that it wasn’t their system that was causing downtime on us or not allowing our customers to access the site. When in fact it was distil in the end. We would have to be the ones investigating and telling distil how to fix the problems that their systems were causing.
There is zero support and no one to speak to. Even when we left it was a joke. Billing still can’t figure out what is going on. And we are still waiting for a phone call from our account manager that has yet in 5 years to contact us.
In the end, they raised our price by 300%. We now get the same better service with cloudflare for less.
Very disappointed. I had been with distil for almost 5 years. Mostly due because we were so integrated into them it was difficult to leave. We recently left to cloudflare and couldn’t be happier.
Distil would constantly point the finger that it wasn’t their system that was causing downtime on us or not allowing our customers to access the site. When in fact it was distil in the end. We would have to be the ones investigating and telling distil how to fix the problems that their systems were causing.
There is zero support and no one to speak to. Even when we left it was a joke. Billing still can’t figure out what is going on. And we are still waiting for a phone call from our account manager that has yet in 5 years to contact us.
In the end, they raised our price by 300%. We now get the same better service with cloudflare for less.
Pros Nothing. We were so happy to leave distil.
Cons It blocked everything and would prevent our customers from accessing shopping cart pages. Asking them to enter captchas to access the pages. Our customers would call in saying how frustrated they were with getting the errors.
We lost more sales because of distil.
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