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Dropbox Backup Logo

Backup on Your Terms!

Dropbox Backup Reviews

Overall rating

4.3

/5

24

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.75/10

Reviews by rating

Suggested alternatives

comet-backup
microsoft-365-exchange-backup
cloudally

Pros and cons

Easy to use secure and reliable fully encrypted provide some free storage.
In my experience, this is one of the best platforms to share files and backup all my work things because is very intuitive and faster.
With features of automatic backup of specified team files and folder with secured encryption, what I like most about dropbox backup is it's exceptional customer support.
Some times website don't open and says network error.
Personally, I did not find it to be user-friendly as the other software we're currently using, sorry.
The storage is limited and because I didn't want to pay for more space, I don't use my Dropbox anymore.
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24 reviews

Recommended

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Verified reviewer

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use, the first but not the best

Reviewed 8 months ago

It worked but we needed to put all our files into a single directory. Probably we lost some information on how to install or setup.

Pros

Is probably one of the easier solutions to implement. Plug n Play, but you cannot change a lot of things. Simply works without supervision

Cons

Less options compared with our final solution (Synology) Easy to backup the main directory, but if you have a more diverse file system, is not so easy to implement

FC
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Finan C.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Best Backup Solution For Business

Reviewed 8 months ago
Pros

I like the cloud backup features It makes encryption easy and so is compression Using Dropbox Backup is straightforward and is secure too.

Cons

Not many issues with Dropbox Backup. It has been straightforward

TM
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Tina M.

Consumer Electronics, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Dropbox review

Reviewed 8 months ago
Pros

It offers a significant amount of data backup space.

Cons

We need to download it separately. It is not integrated with other products. Backups must be done manually.

AS
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Aaron S.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dropbox Used in our Legal Practice

Reviewed a year ago

My overall experience with Dropbox has been very good.

Pros

It is reliable. It stores our documents, including prior versions, and just "works."

Cons

The search functionality could be greatly improved, but that is probably my only complaint.

JJ
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Jesus J.

Consumer Goods, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dropbox backup

Reviewed a year ago
Pros

Reliability, privacy, secure and very usable.

Cons

Sometimes it frozen (at least in my job place.

ZA
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Zakariya A.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Software Engineer First Experience with Dropbox

Reviewed a year ago
Pros

As a software engineer, the most impactful features are version control and file history, auto sync, and data privacy and security.

Cons

The most critical features to be improved are advanced search, enhanced performance for large files, and more granular access control like adding restriction based on IP addresses.

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Souleymane D.

Mining & Metals, 5,001-10,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A data backup service

Reviewed a year ago

Dropbox is a means of storing files that can be transferred if desired by synchronizing or doing it manually.

Pros

What I like about Dropbox is that you can manually download files from your Dropbox account to another external location or another online storage service.

Cons

What I don't like is the security on Dropbox; I don't find it convincing enough compared to other storage services like iCloud, for example.

AH
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Alan H.

Arts and Crafts, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dropbox Backup: An accesible way to share your files

Reviewed a year ago

In my experience, this is one of the best platforms to share files and backup all my work things because is very intuitive and faster

Pros

The dropbox backup service is one of the most easiest platforms to share all kind of files with your friends, partners or family

Cons

The price of the account its a standar price in the market, maybe they should offert different plans to have the high benefits

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Atharva K.

Information Technology and Services, 10,001+ employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good option to backup enormous information storage

Reviewed 2 years ago

It is easy and intuitive. The user experience is very friendly. It runs primarily on web so its always available. I don't have to worry if I have deleted some files.

Pros

I can hold all my desktop documents on cloud with highest security. Dropbox Backup has heaps of good features. Their private folder is the best.

Cons

There are a lot of options in market which provide similar solutions at a much cheaper price. Dropbox is on the pricier side.

DC
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David C.

Security and Investigations, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good

Reviewed 2 years ago
Pros

There's an equal chance of Dropbox Backup working properly and your in-laws showing up at the absolute worst and most inappropriate time. If that didn't translate correctly- Dropbox Backup= Great, Reliable.

Cons

Dropbox Backup works with Dropbox and Dropbox Business only. I didn't care very much for Dropbox and no longer needed Dropbox Backup. It'd be great to see this company release a similar software that can be used elsewhere.

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Verified reviewer

Higher Education, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review of Dropbox

Reviewed 2 years ago
Pros

I used Dropbox to store documents from my phone. It is easy in use and you can easily access your documents on any computer.

Cons

The storage is limited and because I didn't want to pay for more space, I don't use my Dropbox anymore.

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Verified reviewer

Financial Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Automatically back up your files

Reviewed 2 years ago

Although it offers user-friendly interface, it does not include search function for users with free account.

Pros

I find it easy to install on my Mac then syn the folders on my phone.

Cons

The cost is obviously higher than similar services.

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Ngalla B.

Computer Software, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Dropbox backup review

Reviewed 2 years ago
Pros

Dropbox is easy to setup. It supports most devices. Also good for large file backup. The automatic backup feature is also a plus.

Cons

Dropbox takes too much time to upload a file. The security is actually not the best.

MF
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Muhammad F.

Consumer Services, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My personal experience with Dropbox

Reviewed 2 years ago

My experience with Dropbox little bit good

Pros

Easy to use secure and reliable fully encrypted provide some free storage...

Cons

Sometime login process to slow..need to provide some more free storage

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Verified reviewer

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A valable hub to share documents with peers

Reviewed 2 years ago

I think it has a limited storage for non-paid user and it better to upgrade the capability for security.

Pros

The ideal feature is to allow me to share my file with other users who even dont have account for dropbox.

Cons

The feature of security is not 2 layers as other clouds that sometimes need to be cautious.

PT
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Philip T.

Writing and Editing, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy secure cloud storage

Reviewed 2 years ago

Dropbox provides a free backup service from the desktop app or via a web browser. I've found it very helpful as a passive background tool to keep my files backed-up.

Pros

The thing I like most about Dropbox is the way it integrates with so many other online services.

Cons

The thing I like least about Dropbox is the regular upsell for a subscription service.

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April M.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Dropbox BackUp is a No for Me

Reviewed 2 years ago

Poor, I would say. Didn't really love using it, good thing we decided to switch. Personally, I did not find it to be user-friendly as the other software we're currently using, sorry.

Pros

Nothing, we tried using it for more than a year but it just didn't work for us, sorry.

Cons

Everything, it's not just the same as GDrive, plus it's too expensive. My company decided to switch because it was costing us a lot to be honest.

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Verified reviewer

Computer Software, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dropbox Backup

Reviewed 2 years ago
Pros

With features of automatic backup of specified team files and folder with secured encryption, what I like most about dropbox backup is it's exceptional customer support. Anytime we face a issue and we can talk to their support team within minutes. No chats, no tickets , no drama unlike other providers- Direct one to one talk with representative.

Cons

Although it has very nice UI, sometimes it's navigation is bit difficult for managing team. Only few trained people can set it up and use it regularly for entire team.

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Devis S.

Insurance, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ultra-high efficiency cloud

Reviewed 2 years ago

most important data I put on dropbox, security guaranteed, even remotely. Great company.

Pros

the seriousness of the company, has been in business for many years and has adopted a policy of quality data consevation. The "bits" are not all the same in terms of how they are stored in the various competing clouds; the dropbox systems (although they do not publicize these technical aspects too much) are the top. So if you care about your data you are in the right place.

Cons

the cost is not the cheapest and the free level is smaller than the competition. But they are correct commecial policies! You can't keep data safe with just any free cloud because free tiers of any online service (not just cloud, even email services for example) are not guaranteed. If you want a service you have to pay for it! Their cloud is the most secure so they are right not to be the cheapest, plus the free tier should be used as a test and not perpetual security of your data (with any cloud)

TK
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Tanoj Kumar P.

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Share files very easy and safe

Reviewed 2 years ago

Very nice, easy to use transfer and share files easy

Pros

Easy to use and share documents and pictures

Cons

Updated with android is very best and fast

Vendor response

Tanoj hi, Thank you for your review. Could we do a video review with you, interview and such. We provide a small Amazon gift card of $200 for your time. Please let me know. michael@cloudally.com

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vidyasagar k.

Civil Engineering, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Review

Reviewed 2 years ago

Very good

Pros

Easy to use and very good Backup big files easily

Cons

Some times website don't open and says network error

Vendor response

Many Thanks for your feedback. Which website don't open and says network error? www.cloudally.com or https://app.cloudally.com ?

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Djam ndoue F.

Graphic Design, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Facile à utiliser

Reviewed 2 years ago

Bien pour stocker quel truc personnel mais dommage que le stockage offert est en bas de la concurrence

Pros

Sa facilité d'utilisation et la possibilité de travailler avec une version gratuite avec un stockage limité.

Cons

Pas assez de stockage pour la version gratuite alors que Google Drive propose un stockage supérieur d'environ 15 go

Showing original review in French. See translation

SS
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Seabstian S.

Internet, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Un excelente servicio en la nube

Reviewed 2 years ago
Pros

Me gusta mucho su excelente rendimiento que tiene a la hora de subir archivos en la nube, ademas de su estetica unica a diferencia de muchos servicios en al nube.

Cons

No me gusta su poca capacidad de almacenamiento que tiene como muchos servicios en la nube, hoy en dia no es lo suficiente a diferencia de otras epocas.

Showing original review in Spanish. See translation

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Guillermo H.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Una buena herramienta para guardar archivos y accederlos fácilmente

Reviewed 2 years ago

Dropbox nos ha ayudado muchísimo a trabajar online, pues todo el equipo en diferentes partes del mundo tiene acceso remoto a los archivos y modificarlos, a su vez cada vez que terminan una tarea puede ver al momento que ha cargado el archivo y debidamente guardado por la seguridad en la nube si pasa cualquier cosa.

Pros

Dropbox está un poco por encima de herramientas similares, porque puedes usar el almacenamiento de la nube como una extensión de tu computadora, es como si tienes un disco duro conectado pero con la ventaja que si por alguna razón se te daña tienes todo respaldado en la nube fácilmente. También te permite de acceder dependiendo del plan otros usuarios y modificar archivos y actualizarlos al instante

Cons

Quizá aumentar un poco el tamaño de personas que puedan acceder y asignar roles de administrador o solo lectura sería genial para poder tener un equipo de trabajo más grande trabajando siempre en la nube.

Showing original review in Spanish. See translation