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Functionality
4.5
/5
450
Total features
60
12 categories
Duo Security features
Common features of Cloud Security software
Functionality
4.5
/5
450
Price starts from
3
/user
Per month
Total Features
60
Unique features
Fraud Detection
Encryption
Unified Directory
Privileged Account Management
Functionality
4.4
/5
4.3K
Price starts from
59.99
Per year
Total Features
13
Features in Common
8
Unique features
Risk Alerts
Secure Data Storage
Email Alerts
Anti Spam
James H.
Higher Education, 501-1,000 employees
Used daily for 6-12 months
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Overall, it's been a great experience. We implemented it so that we could have unified MFA over multiple platforms--VMware and M365, for example. It also gives users who don't want to use an app on their phone the option of using a hardware key. Setup and integration isn't too rough and the support is excellent.
Being able to manage multi-factor authentication from a single point is the biggest benefit to this software. When you have disparate systems, all offering their own implementation of MFA, management becomes an issue. Duo solves that issue.
The administration interface takes a while to get used to. If you stay away from it for a while (when no one has any issues with it) it takes a bit to re-orient yourself.
Verified reviewer
Computer & Network Security, 1,001-5,000 employees
Used daily for 1-2 years
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Overall Duo has helped us improving device security and we were able to integrate with our Palo Alto Firewall devices and had pretty smooth experience.
This worked pretty smoothly, when logging in the security devices such as firewalls, with duo we made sure no unauthorized users is logging into the devices with Multi Factor Authentication mechanism. With duo we simply were able to compliance with Zero Trust Model, no unauthorized users can make the changes on the system.
They can work on their mobile application and make sure to improve the user experience, I feel bit delay while receiving the authentication request. Also on mobile app they can make it like only one finger touch is enough to authenticate the user. So less clicks can make the experience way better.
Aaron I.
Financial Services, 51-200 employees
Used daily for 2+ years
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I was solving authentication, I will be investigating switching to another MFA solution as soon as possible.
Our company switched Managed Service Providers, and we used DUO. When we switched over, DUO authentication stopped working. We had multiple users who DUO simply stopped working for. We and our MSP were unable to contact DUO support after multiple hours. I did get through to a person who put the phone down and appeared to be watching a video on YouTube in the background for about 10 minutes and then hung up on me. This had a serious negative impact on our business and I'm surprised that we were unable to get anyone to assist at all with such a business critical feature.
That when support is needed you can spend multiple hours on hold without any assistance. When someone does actually pick up the pick up the phone and place it on their desk and do not actually answer the call.
Abhijeet J.
Information Technology and Services, 1-10 employees
Used weekly for 1-2 years
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Helped us with Cyber Security compliance so we can bring our insurance premium down. A big cost saving!
Easy to deploy to multiple machines manually or at once, the admin portal is easy to follow and allow exceptions. Cost is very down to earth!
Sometimes as an MSP, we've a common Support login account and we want to have multiple members in our team authenticate via MFA using their own devices. The product does not give option to do so via the Duo app, although it is possible to have a security code manually used for MFA (which lets us use the product that way).
Gayan N.
Computer Software, 10,001+ employees
Used daily for 2+ years
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Regardless of the technology or platform which are targeting to integrate the multi-factor authentication Duo Security provides the flexibility to integrate with the largely used identity platforms/providers. The use of the app is very easy and convenient with the enablement of biometric authentication. For the authorization process, it takes just one click. The app is that user-friendly. Not like other application available Duo is really easy to use and integrate.
Nothing that I can think of that I like least.
Verified reviewer
E-Learning, 1,001-5,000 employees
Used daily for 6-12 months
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I liked that it connected to my phone and it was easy to get the passwords and respond to the notification to sign in. I liked that my organization valued my security and was investing in products to keep me and my data safe
It took some time to adjust to this software but that was because it was the first multi-factor authentication that I used. Now that it has been a few years, I am fully on board and don't find it inconvenient anymore
Aries M.
Automotive, 1-10 employees
Used daily for less than 6 months
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It's integration to our VPN system definitely strengthen the security of company
Once installed Duo is very simple to use. The interface is well-designed and very user-friendly. The notifications are quick to arrive.
For a non-tech savvy 1st time users, the set-up can be overwhelming.
John B.
Computer Software, 1,001-5,000 employees
Used daily for 2+ years
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Our organization has been using Duo Security two-factor authentication for years. The entire solution is incredibly reliable. The mobile app works great and is very easy to use. End-users can quickly and easily enroll their own devices via a self-service portal. This is very convenient whenever you get a new phone. Approval notifications can also be sent via phone, text or push. Push notifications are also supported on the Apple Watch. Although it's rarely needed, online support documentation is very robust. The best thing about Duo Security is...it just works, every time.
- User-friendly self-service portal for new device enrollment and management - New account setup is easily done via scanning a QR code - Multiple options for approval codes or notifications including phone, text or push (includes Apple Watch) - Push notifications can be approved directly from the iOS lock screen - Approval is also compatible with Face ID on iOS devices - One-time bypass codes can be used for lost devices or temporary access - Support for Universal 2nd Factor (U2F) security tokens - Great online support and documentation library - Flexible subscription plans with affordable pricing
When using an outdated version of the app, iOS push notifications just stop working without any error message or notification
Carlos S.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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Great experience, user friendly and having this installed as an app on your Smartphone and not a physical key is amazing!
You get push notifications instantly, and you don't even need to get into the app, it can display a notification in your notifications bar (Android User) and you can approve/deny from there. Also, if by mistake you deny the login attempt, it gives you a "second chance" to get into the app itself and approve it.
Nothing to complain about this as of now, I was an RSA SecurID user and having to carry that small key was a nightmare. One thing I'd like is to get Duo Security for Windows, I work remotely and I could have that installed on my home's PC. What if I get my phone stolen and unable to buy a new one???
Juliette R.
Education Management, 10,001+ employees
Used daily for 2+ years
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Good experience overall, and it is not a hassle to use Duo. I have heard very few complaints from other students and colleagues at my university.
Duo makes it very easy for me to log-on to my student account at my university. I like how it is intuitive to use on iPhone especially, and it gives me the option to call or text my phone. I rarely use the "call" feature, however, because I am always using wifi. The Duo Security app pops up immediately, and I am able to approve the request quickly from my phone. I feel very secure with this software, especially since the pin changes every few seconds.
I don't always have my phone with me, which makes it impossible to log in. I wish there was a feature where I could receive an email instead of a call or a text on Duo. I have not seen this feature at all, but it would make my life easier.
Verified reviewer
Higher Education, 10,001+ employees
Used daily for 2+ years
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I like to app and I recommend it to anyone who wants to increase the security of the accounts.
It has been three years that I'm using Duo. This is the app that my university has decided to use to increase the security of accounts of faculties and students. I feel secure when I use the app. You can use several options for second authorization. it can send a push message to your mobile, you can enter a passcode, which is great. In addition, it does not take too much time to confirm the authorization.
I think it is a nice app. But I think if it had some other options to log in, that would be great. I myself prefer receiving a passcode in my email rather than using my cell phone all the time. All in all, I think if they work on the app and improve some sections, it would get better and better.
Verified reviewer
Writing and Editing, 5,001-10,000 employees
Used daily for 2+ years
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Duo Security would be in my list of top-ten "essential" apps for smart devices.
My employer uses Duo Security for two-factor authentication when logging into HR-related software or, more recently, Covid-testing & compliance. Two-factor authentication is the gold standard for login security. Duo mobile immediately sends a push to my smart device (phone, watch, etc.) where I approve the login request. I am consistently amazed at the speed of two-factor authentication; as soon as I approve the login, Duo confirms and logs me in. It makes two-factor authentication nearly effortless.
Those using multiple accounts for multiple employers may have to shuffle with the software a bit, but it is nothing overwhelming.
Jen V.
Nonprofit Organization Management, 501-1,000 employees
Used daily for 2+ years
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Duo helps us to maintain a secure login to our sites. We use it to access payroll information, reports, our shared drive, and other things you want extra security around.
I like the fact the fact that Duo is so easy to use. You can it up to verify in different ways - through an app, a call, or email. I sue the app which I love. A simple swipe and accept and you are in your site securely. For computers that are secure and you use regularly you can have it remember you for 30 days which is very convenient for sites you use multiple times a day.
I really don't have any complains about the software. It works great for my purposes. The only thing I have heard people complain about is just two step verification in general.
Verified reviewer
Fund-Raising, 501-1,000 employees
Used daily for 2+ years
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Support is good. New features are rolled out occasionally, so being an admin it is a good idea to keep up-to-date about it.
Working on the end-user side of things is very easy. Just "allow" a login, no hassle with codes. Also having the (Apple) Watch app available means users always have a device very near. On the admin side of things the configurability is impressive. We are running a sync with or AD so provisioning users is automatic.
It is a bit pricey as ie.e Azure MFA does most of the things as part of the EMS bundle (so if you have that, that is an option). Also on the end-user side, I find the Apple Watch is a little lagging (couple of seconds). Not a big issue, but a little annoying sometimes.
Jane G.
Self-employed
Used daily for 2+ years
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Ever since I've started using DuoSecurity to access my website admin interface, I haven't had any breaches in security and I feel safer knowing that hackers can't access my website easily. I've been using DuoSecurity for several years now and offer it as part of my Security Packages when I launch a client's website, because it's a quick setup and for ease of mind. I use an app on my iPhone that sends me a notification when I go to log in to my site, allowing me to "Approve" or "Disapprove" access to the site's admin interface easily. I also use it to access other accounts online that allow for a Code to be entered, giving me that piece of mind that my personal information is secure. Highly recommended!
Security Features, Ease of Use, Apps
Their website is not easy to use because there are so many features available, which might be overwhelming to someone not familiar with it
Jeff K.
Higher Education, 10,001+ employees
Used daily for 2+ years
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My institution uses it to keep our information secure and it does a great job of keeping it secure.
Duo is used by my institution to keep our information safe. We use the DUO factor login and it is easy to set up and to use. You download an app on your phone and it will call/text/ or send a push notification when you login to your website. It works seamlessly and never seems to have a problem.
It can be a bit of a pain when you leave your phone in your office or somewhere else and then go to login to a company site that needs the authentication with DUO. You can't login with out your phone and it can end up being a hassle. But, it does keep your information secure.
cody f.
Financial Services, 51-200 employees
Used daily for 2+ years
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Once you set up the Duo proxy, the product is very easy to use.
There seems to be a weekly issue with notifications of some failed component or other.
Verified reviewer
Mechanical or Industrial Engineering, 1-10 employees
Used daily for 2+ years
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Overall, the benefits of Duo Security outweigh the inconveniences, which are small. I use it as a graduate student to protect my employment information.
Duo Security is generally very simple to use with a smartphone. When WiFi is available, it's as simple as pulling out my phone and accepting a push notification. It gives me peace of mind that my account is more secure.
When your phone isn't getting good WiFi, Duo gets a little tedious. I don't store the app on my main screen, so I have to go into a back folder and find a code to enter in. I also would prefer to have permanent access if I okay it, rather than having to update access every 30 days.
Delaney F.
Legal Services, 1-10 employees
Used daily for 1-2 years
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Duo makes your information safer, and it does help make you feel more comfortable with the information you have online, but it does have flaws and takes time to fully complete the authentication process that is not there otherwise.
Duo security is an app on your phone and a computer program, so it is versatile and helpful in protecting your passwords and various accounts. In school, it is a great way to protect tuition information, grades, and various other lovely stuff we do not want people to know.
The app can sometimes lose connection with the cloud, so an authentication won't go through, or there can be issues where the app does not receive a push or a request. This can be difficult as there is no direct way to troubleshoot, you just have to restart the process.
Samer Y.
Legal Services, self-employed
Used daily for 2+ years
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Overall this software is ideal for any business that wants to limit users on platforms and software. I highly recommend it.
The DUO app and software is quick and easy to use and does what they advertise - they only let in approved users to the platform or software. My work is completely safe and allows my clients to know that their information is handled with caution and is not given to third parties.
I would love the best of their software to be free but at less than five dollars a month per user you can't ask for more really. There is a free version out there for the cost conscious.
Verified reviewer
Telecommunications, 51-200 employees
Used daily for 1-2 years
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The experience with DUO is very good, we have applied it to access sensitive company information, thus preserving the integrity of the business, preventing that information from leaking or being accessed by people who do not correspond.
The best thing about DUO is the possibility it gives you to define different access policies depending on the users, devices, where it is located and other contextual factors. It is really very granular the way it can be applied.
It is very important to define well the policy that you want to use at the Managerial level, because this will define the time necessary for the first load of user information in DUO to later be used as a double authentication factor; which can be very tedious and unfriendly.
Jorge Mario B.
Financial Services, 201-500 employees
Used daily for 1-2 years
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We use Duo to provide better security to our end users and to comply with regulatory requirements. The solution is inexpensive, easy to use and integrate with the existing applications.
Duo is a cheap, flexible solution that allows a company to easily implement MFA on corporate applications.Pros: - Out of the box integrations with applications such as Office365, Salesforce, Microsoft ADFS, etc.- Adding users is easy, with several enrollment methods (automatic, email based, sms based, etc.)- Using the application is easy, it is just a matter of accepting a push, or entering a numeric code.
So far I haven't had any issues with the solution. It was implemented for Office365 and ADFS in less than an hour.
Verified reviewer
Apparel & Fashion, self-employed
Used weekly for less than 6 months
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Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy...
Some potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team.
Kalin H.
Higher Education, self-employed
Used daily for 2+ years
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Overall I have found Duo to be a great method for securing my data and private accounts. It has allowed me to make sure that sensitive information stays safe and away from prying eyes. It also gives me a sense of security financially, as some of my accounts secured by Duo are linked to payment portals.
Duo is a great way to ensure that your electronic information and accounts are secure. I have used it as a student and I have found that it is reliable and provides peace of mind. It provides a dual authentication process so that no one can access my accounts but me. I like that any attempt to login to an account sends a notification instantly to my personal cell phone, allowing me to approve or deny access.
I have experienced a few technical bugs with the software in my time using it, though they are relatively infrequent. There are times when Duo will push a login approval to my phone and then fail to allow me to log in to my profile even though I have accepted the push. It can also be confusing trying to figure out how to change settings with Duo. For example, if you have set the software to preferentially send an automatic push upon requesting login, it can be difficult to change that setting. There could be a little more clear direction regarding that process from Duo.
Matthew B.
Computer Software, 51-200 employees
Used daily for 2+ years
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I enjoy the endpoint security perspective of the application coupled with the simplistic user interface - this is very good for non-tech users working remotely.
I like that Duo let's you know what might compromise your experience on a platform. It tells you to upgrade your android/iOS handset and gives a severity level. This is great from an endpoint security perspective.
At times - the app takes a little time to prompt the user that an attempt is being made. This may be a function of slow infrastructure, but it is hard to assess.