Guardso Features

Guardso

Web-based security patrol operations software

4.7/5 (10 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Management
Client Portal
Communication Management
Document Management
Event Management
Incident Management
Location Tracking
Safety Incident Management
Security Management
Third Party Integrations
Visitor Management
Learn moreCompare App
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Management
Client Portal
Communication Management
Document Management
Event Management
Incident Management
Location Tracking
Safety Incident Management
Security Management
Third Party Integrations
Visitor Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Management
Client Portal
Communication Management
Document Management
Event Management
Incident Management
Location Tracking
Safety Incident Management
Security Management
Third Party Integrations
Visitor Management
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Mobile apps

iOS App


6 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


72 reviews

Guardso Feature Reviews

9 reviewers had the following to say about Guardso's features:

Kendal S.

We have used a number of security patrol and I've to see none has proved to be as useful as Guardso.

2018-02-27

Pros

The reporting system works smooth and you can check the guard performance in real time. Guardso had been built for both internal control and client use so it is easy to import data whenever needed and you don't have to create multiple reports for different users.

Cons

The app does not support GPS monitoring at the moment but I have heard they are coming up with the feature soon so looking forward to the update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Guardso


Thank you so much for taking your time and giving us your feedbacks.

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Williams S.

We have used plenty of security patrol apps in the past but none has proved as useful as Guardso.

2018-03-26

Pros

The reporting system works smoothly allowing you to check the performance and movement of the guard in real time. Guardso takes care of all stakeholders- the security manager, guards and the clients.

Cons

The app does not support GPS monitoring at the moment but I have heard they are coming up with the feature soon so looking forward to the update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Guardso


Thank you for your review. Just to let you know that GPS Tracking is supported.

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Meghan L.

Guardso has made it convenient for us as well as the clients to get periodic reports in real time.

2018-04-10

It is build for both internal control and client's use.

Pros

The guards can update the reports from site using the mobile app while it can be accessed with the Dashboard in the security control room.

Cons

Even though the data is stored locally and uploaded when you reconnect.This can be an issue when the guard does not have connectivity otherwise I don't think there is an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Sam M.

Guardso is truly easy to use and cost effective security guard management solution

2017-06-28

I have tried many other security patrol systems but it seemed like they were not design keeping the layman in mind.

Pros

Our guards really love the fact that they no longer have to scan and fax reports any more and they can submit reports from their smart phones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Guardso


Thanks Sam, Truly Appreciated you taking time and giving us this awesome review!!!

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Garvin B.

We improved our security guard services by using Guardso

2018-12-10

My overall​ experience with Guardso is that it really helps me to provide better services to my clients which effects us in long run in staying in business. I should have signed up with Guardso long before.

Pros

The reports are accessible​ on my mobile. My clients are really happy with the client portal.

Cons

The only thing which I don't like is that my guards can not take brakes outside their scheduled brakes. I would like the brakes to be little flexible​ but it's​ not biggy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Guardso


Hello Garvin, thank you for taking your time out and submitting your feedback. Yes we will be making the breaks more flexible in future update.

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Joe S.

Worst Customer Support

2020-03-09

Would not recommend to other companies

Pros

-Had all the features I was looking for: - QR Codes - Scheduling - Clocking In & Out - Mobile App - GPS Tracking

Cons

-Poor layout of features -Hard to use & cumbersome for non technical users -Layout & order in which you have to do on mobile app doesn't make sense -WORST customer service I've experienced in a long time -Had a couple billing issues that were never resolved -While still having remaining days on my current subscription that were paid, after canceling subscription I was denied access to my site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
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kamal k.

Best Security Patrol Software For Security Guard Companies

2017-06-13

Our officers can submit DARs, incident reports, create passdown logs, conduct site tours and much more.

Pros

It is pretty straightforward to assign guards to client sites and share the mobile app link with guards so they can install the free Guardso G mobile app on their devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Guardso


Thanks for the great review Kamal. We appreciate your business.

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Gina W.

Guardso helps us manage our security guards effectively

2017-06-15

Our guards can submit reports, create passdowns, view site orders, communicate with other guards on site.

Pros

Our guards can submit all reports electronically using Guardso G mobile app. We would highly recommend it to all security guard companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Guardso


Thanks Gina, we really appreciate your business.

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Michael C.

Very solid software

2019-07-26

Pros

Everything I need for my guards to be successful is in one software which makes my job easier

Cons

As you grow the price can add up charging per guard and the gps tracking can be unreliable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more