iubenda Features

iubenda

Compliance software for websites, apps, & organizations

4.83/5 (115 reviews)

Competitor Feature Comparison

API
Active Directory Integration
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Audit Management
Audit Trail
Compliance Management
Compliance Tracking
Consent Management
Customizable Branding
Customizable Templates
Data Mapping
Document Management
Document Storage
Document Templates
FDA Compliance
HIPAA Compliant
Incident Management
Monitoring
Multi-Language
PIA / DPIA
Policy Management
Reporting & Statistics
Search/Filter
Sensitive Data Identification
Task Management
Template Management
Version Control
Visual Analytics
Workflow Management
Learn moreCompare App
API
Active Directory Integration
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Audit Management
Audit Trail
Compliance Management
Compliance Tracking
Consent Management
Customizable Branding
Customizable Templates
Data Mapping
Document Management
Document Storage
Document Templates
FDA Compliance
HIPAA Compliant
Incident Management
Monitoring
Multi-Language
PIA / DPIA
Policy Management
Reporting & Statistics
Search/Filter
Sensitive Data Identification
Task Management
Template Management
Version Control
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Active Directory Integration
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Audit Management
Audit Trail
Compliance Management
Compliance Tracking
Consent Management
Customizable Branding
Customizable Templates
Data Mapping
Document Management
Document Storage
Document Templates
FDA Compliance
HIPAA Compliant
Incident Management
Monitoring
Multi-Language
PIA / DPIA
Policy Management
Reporting & Statistics
Search/Filter
Sensitive Data Identification
Task Management
Template Management
Version Control
Visual Analytics
Workflow Management
Visit WebsiteCompare App

iubenda Feature Reviews

25 reviewers had the following to say about iubenda's features:

Salvatore M.

Great Custmomer Service

2019-02-25

So far very good

Pros

It is very easy to use and saves me a lot of time in updating my privacy polices!

Cons

Privacy management feature not so easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michele S.

Great service! Great support! We could hope in more options and layouts!

2019-08-30

With Iubenda we make the client safe about privacy and Cookie management and policy

Pros

Easy to use and really friendly interface

Cons

not as much options to configure the service for any web project. It look the same on every project

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marco C.

Essential!

2018-10-30

Absolutely essential, I've been a super early adopter and it's the solution to a problem: the legal management of Privacy Policy and Cookie Policy.

Pros

Easy to use, easy to install, also for dummies.

Cons

Just one thing: the Consent Solution is, currently, hard to manage due to the fact that it requires development knowledge and doesn't have a dashboard to manage the consent certificates generated when users allow to navigate a website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from iubenda


Hello Marco,

Thank you for taking your time for leaving this review, it is very appreciated.

We are constantly working on new features for simplify the integration and the use of our solutions and the Consent Dashboard we launched last month is one example.

If you have more questions or need support, please do not hesitate to contact us at info@iubenda.com or using the support chat you can find in every page of our website.

Read more
Mino T.

Iubenda Licence Pro

2019-04-21

I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.

Pros

Product that responds correctly to our needs. Clarity for its use and installation Clarity of the license conditions Great customer focus and opportunities to learn how to use it Excellent relationship between quality and price

Cons

Improved account management procedure, but otherwise I have not found any defect or problem at the moment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Furniture company, 51-200 employees)

Super-simple privacy policy generator for those who hate managing and updating their site policies

2018-05-01

Helps us easily generate a compliant Privacy Policy and makes it easy for users to understand

Pros

Essentially, you just tell it what you do or what third party services you use, and it will generate the proper legal wording in your Privacy Policy for you.

Cons

The only negative I can think of is that they don't have verbiage for absolutely everything pre-written, although you can request services that they don't currently have in their library right inside the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from iubenda


Hello,

thank you for the review, it's greatly appreciated!

We are happy you like our service and we are constantly working in order to add new features and clauses to our generator.

if you happen to need assistance with our solutions, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Read more
Maria Beatrice B.

Good service with an excellent customer service

2019-03-06

Pros

The easyness of policies generations (three clicks, for real)

Cons

It wasn't immediately clear which licence was better for my needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Federico F.

Iubenda one of the best GDPR compliance tools kit

2020-08-24

I tried other competitor similare software to be compliance with GDPR.

Pros

The ease of use of the software and the huge number of functionality.

Cons

The Consent Solution + Internal Privacy Management price is high and is not progressive based on the traffic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefano T.

The best support for GDPR compliance of my projects

2019-03-13

Finally I found an organization able to support me in the management of GDPR compliance, Privacy, Cookie Law, management of the consensus register and much more.

Pros

Easy to understand and complete with indications.

Cons

The Consent Solution is very interesting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefano C.

Content management and ease of software

2020-04-02

Are there features you feel are mright away I had no problems. In the affiliation phase they were supported by the iubenda team with great esteemissing or could be improved?

Pros

The ease of approach and immediately visual learn the insertion of my content management.

Cons

I found the product very easy to use and for this reason...I cannot object to any modification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Simone M.

An easy solution for cookies, privacy and GDPR...

2019-08-05

Excellent webinars that Iubenda offers from time to time.

Pros

An easy solution to manage all issues related to compliance with cookies, privacy and GDPR for all my clients.

Cons

Some funcionality should be implemented as widget

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1-10 employees)

iubenda for policies review

2019-09-27

We use iubenda to create privacy and cookie policies for our clients so that their websites can be GDPR compliant.

Pros

Its quick and easy to generate compliance policies.

Cons

After that, though it becomes a lot easy.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Filippo C.

Excellent service

2019-06-05

For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.

Pros

completeness, effectiveness, safety are crucial aspects for any activity on the web

Cons

customer service is really efficient so, for every question, I always have the answer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mo L.

Millenia Lawyer

2019-08-22

Thumbs up!

Pros

A bad lawyer, sends wrong ones to make the real data increase it's value, an armature lawyer overloads you with too much of detail.

Cons

Complexity of various package. Please make it simpler.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Viktor N.

Best privacy policy and cookie solution on the market!

2020-02-07

Iubenda helps save thousands of dollars in attorney fees and provides an easy solution for anyone to generate privacy policy and implement the cookie solution.

Pros

Iubenda provides an easy way to generate privacy policy to comply with all international privacy laws like GDPR, CCPA, etc.

Cons

The service itself is great, there are really no cons. However, the only thing where I would like to see improvement is support times. They can be a bit slow to respond, but do help with the issues. The other thing, I wish they would add more service providers quicker to grow their database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eduardo P.

Practicality in the Adjustments to the Legislation

2021-02-10

We were able to keep up with the laws relevant to our company and keep up to date with changes in a practical and fast way!

Pros

- Automatic detection of technologies on the website / application; - Generation of the automated Privacy Policy, based on the website technologies; - Automated Terms of Use and Cookie Policy generator; - Customizable cookie consent banner.

Cons

- Implementation on wordpress sites is still a bit complicated, despite the plugin; - It is not possible to insert cookies and scripts directly into the plugin or dashboard, everything is done by detection; - It is not possible to leave cookies and external scripts previously enabled for the user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven F.

Saves me from chasing Attorneys

2020-06-29

Their service, product and customer service have all made the price worth it. You should at least consider trying this out, you will see the savings in the long run, especially if you're running a high volume site (and not just a hobby site).

Pros

I also really like how it scans my website and lets me know what I should consider including in my policies.

Cons

But when you think about how much time and energy this saves in finding an attorney to help with this, it is worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Emanuele R.

privacy policy software

2019-03-08

fast in generating policies

Pros

the way to add function easily for the privacy and cookie policy

Cons

the difficulty in understanding the exact operation and usefulness of some services I would prefer to talk to someone tu use less time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael S.

Excellent Hassle-Free Service

2019-01-13

The service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.

Pros

Like many when you're building a mobile and web application development business you need to get things moving quickly and without hassle.

Cons

That I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lorenzo F.

The best solution for your website's privacy, cookies and consents management

2020-01-23

I'm very satisfied with the service offered by iubenda. It allows my clients to save a lot of money for the process of creating and implementing all the legal documents and procedures required when creating a website. I'm able to implement everything with ease without coding a single line, so it makes this the fastest and most reliable solution on the market.

Pros

Quite easy to generate the privacy/cookie policy documents.

Cons

The generation of the privacy/cookie policies could be easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruben L.

Easier than I expected

2019-01-17

Everything easy and great. :)

Pros

Easy to build, connect and integrate the privacy and cookie policy. The user experience it is really awesome and super intuitive.

Cons

Probably the moment before the purchase. It was quite confused the pricing but that it could be because I didn't realize what we needed to hire.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Enrico A.

All Cookie Policy needs but optimizable about performance

2020-07-14

Can be faster but it has an overall good quality.

Pros

It has all features required for Cookie Policy law, and provide users a great interface to choose their preferences.

Cons

Another negative point is that it requires 3 Javascript files (jQuery excluded) in page to fully work (1 for extended policy popup!)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Samuele S.

An experience of trust

2021-04-05

Ease of integration into many projects, easy understanding of the theme, excellent technical support.

Pros

They have the numbers and the knowledge to be able to follow you in the basic steps and bring you closer to a reality that is often not easy to understand.

Cons

The user-side tools are very simplified, this is a strong point to be able to understand what you are doing but at the same time save precious time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
ANTONELLA P.

VERY GOOD

2018-12-10

MY PROFESSIONAL PROBLEMS REGARDING MY INTERNET SITE PRIVACY POLICY HAVE BEEN SOLVED PERFECTLY BY IUBENDA

Pros

IT IS VERY EASY TO USE.

Cons

I FOUND IT VERY USEFUL AND EASY.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from iubenda


Hello Antonella,

thank you very much for your review, it's highly appreciated!

We are happy our service has been useful to you and we are constantly working in order to add new features and clauses to our generator.

Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Read more
Ludovico G.

A complete solution for Cookie Policy and GDPR

2020-06-26

Pros

It offers several plugins for the most common CMS to automate the integration process.

Cons

I really wanted a complete reference of the javascript API: I spent some time trying to find all the technical details in the docs, while I usually read just the reference to understand every possibility offered by the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 5001-10000 employees)

Great support

2019-01-17

I had a few questions about owning sensible data by individuals

Pros

I wrote to the Iubenda help desk because I was looking for some information about privacy policy. They had reply to very quickly and efficiently.

Cons

At the moment I have no complain abut Iubenda

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more