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K2View

Making every customer experience personalized and profitable

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K2View Reviews

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7 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great solution, get the data organized

Reviewed 4 months ago

The tool allows the company to organize customer information in a centralized way so that we can present "one truth" to all systems and channels consumed. The system also allows us to mediate between legacy core systems that uses previous technologies and the advanced digital channels

Pros

We use K2View's data fabric for our Customer 360 initiatives across all our customer-facing channels. It connects our legacy systems to our front-end application (CRM, web customer portal, etc.), to deliver single view of the customer in real-time. The great thing about K2View is that it's a reliable platform, really easy to expose microservices, and the team is always there to support us in anything we need. Highly recommend to any enterprise that needs to deliver real time integrated data from its backend systems to new applications.

Cons

nothing really. We got everything we were looking for, so we're very happy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Practical and unique Product for the Enterprise

Reviewed 3 months ago

It is an awesome concept. Its outside of box thinking solution for Enterprise world

Pros

There are 2 main categories for Data stores - Object based and Relational. Both have their Pros and Cons. This product is unique combination of both! You get object based data store and your RDBMS team can easily adopt to it as it support RDBMS interface on top of Cassandra data store. Concept of logical unit and IID finder are some of cool tools in this products

Cons

There is some learning curve for team members to think outside of RDBMS box! There are not that many tutorial earlier to learn it as self pace. You only had choice of having K2View trainer train the staff but I think now there are many free training videos are available.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Fabric Broadway is a great product with a lot of potential.

Reviewed 3 months ago
Pros

Logical unit and how it combines the advantages of NoSQL DB with a traditional RDBMS while improving the performance.

Cons

I would like to see an end to end performance dashboard for this product and visually look at metrics about each flow in the production environment

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I strongly recommend K2view

Reviewed 4 months ago

We’ve been using K2View Fabric since 2017 K2View Fabric supports our business in all crm flows to connect the data between all the applications related. The support we’ve received from the K2View team is fast and accurate .

Pros

it is very easy to implement our business policies , the development environment is easy to use. K2VIEW support is the best, the integration with other applications is easy

Cons

I really have nothing to add. whenever we need thier support we get it, our developers maintains the K2VIEW

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digital Transformation via K2view Fabric

Reviewed 4 months ago

Beyond the rich product capabilities, ease of learning and application was key to success. In a short time we taught employees from the company to work with the product. The support we’ve received from the K2View team has been The most professional, fast and effective. K2VIEW team Treat us as partners and accompany us step by step. In conclusion, a winning combination of a quality product, easy to implement and exceptional service

Pros

We’ve been using K2View Fabric since 2019 . The product allowed us to embed a 360 customer image that consists of lots of end systems, in a very simple and fast Implementation that interfaced with SalesForce CRM . I’ve been impressed with the product’s functionality for the T2M and large of abilities of the product . Beyond the rich product capabilities, ease of learning and application was key to success. In a short time we taught employees from the company to work with the product. The support we’ve received from the K2View team has been The most professional, fast and effective. K2VIEW team Treat us as partners and accompany us step by step. In conclusion, a winning combination of a quality product, easy to implement and exceptional service

Cons

Ease of application and product learning

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fast implementation time Value for money

Reviewed 4 months ago

Fast implementation time Value for money, easy to learn Easy to implement, very amazing people Services, amazing execution times, writing dozens of services at record speed, new team learned fast and we achieved the results in position during development and load times

Pros

Smart technology backed by excellent support people, simple to implement in 3 months We have written a large amount of services at record speed. Ease of implementation Connecting to various Legacy systems and fast writing of services

Cons

Code configuration consists of the parallel work of developers

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Good

Reviewed 4 months ago
Pros

Easy to use, Very fast to learn & develop

Cons

Really easy improvement in process investigation and error options