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Keeper Security vs Passportal Comparison

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Overview

Category Leaders

Keeper is a password manager and digital vault protecting passwords and sensitive digital assets for thousands of businesses...

N-able Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

3.75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

18

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

484

5

4

3

2

1

366

98

14

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

89

5

4

3

2

1

43

38

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

This is greatly used as this is a great place to save all the passwords and it will autofill. And also recommends when a new website is trying to create a password.
Keeper is an excellent tool for keeping your accounts (and all the data contained in them) secure, and it helps you create secure passwords without having to remember them.
Protection, ease of use, ability to share records with my account managers in the business and the price was good.

Pros

This is a great tool and well worth the cost just to help our team. The fact that we offer it to clients and help them with a password management application is icing on the cake.
Good documentation is key to running a successful MSP and PassPortal allows you to keep good notes for both your team and your clients in a secure manner.
Ability to store credentials and documentation in the same portal is amazing, plus the ability to link documents and credentials in revolutionary for us.

Cons

If those users go on to leave the company, you will be permanently unable to edit those records.
My client sometimes create loads of entries without folders and they are heavy users then get lost.
The only downside for this is - even logging from the same computer after 30 days it needs a code to log in.

Cons

A second issue is the inability to choose how passwords are sorted in the mobile app (by description instead of username) makes things a little cumbersome.
Overall, the product for the most part works but when there is an issue it is hard to trouble shoot without support.
The "runbook" is just a dump of all documents/assets. The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features57
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Administrative Reporting
  • Alerts/Notifications
  • Application Access Control
  • Application Security
  • Audit Management
  • Audit Trail
  • Authentication
  • Autosave & Autofill
  • Behavioral Analytics
  • Biometrics
  • Cloud Application Security
  • Collaboration Tools
  • Compliance Management
  • Credential Management
  • Customizable Branding
  • Data Security
  • Data Synchronization
  • Documentation Management
  • Employee Database
  • Encrypted Password Storage
  • Event Logs
  • File Storage
  • Financial Data Protection
  • For the IT sector
  • Mobile Access
  • Mobile Alerts
  • Multi-Factor Authentication
  • Multi-Language
  • Network Provisioning
  • Network Security
  • Password Generator
  • Password Management
  • Password Policies
  • Password Protection
  • Password Synchronization
  • Policy Management
  • Privileged Account Management
  • Process/Workflow Automation
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Self Service Portal
  • Self-Service Access Request
  • Single Sign On
  • Tagging
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Two-Factor Authentication
  • Unified Directory
  • User Activity Monitoring
  • User Management
  • User Provisioning
  • User Session Management
  • Vulnerability Protection
  • Vulnerability Scanning
  • Total features40
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Administrative Reporting
  • Alerts/Notifications
  • Application Access Control
  • Application Security
  • Audit Management
  • Audit Trail
  • Authentication
  • Autosave & Autofill
  • Behavioral Analytics
  • Biometrics
  • Cloud Application Security
  • Collaboration Tools
  • Compliance Management
  • Credential Management
  • Customizable Branding
  • Data Security
  • Data Synchronization
  • Documentation Management
  • Employee Database
  • Encrypted Password Storage
  • Event Logs
  • File Storage
  • Financial Data Protection
  • For the IT sector
  • Mobile Access
  • Mobile Alerts
  • Multi-Factor Authentication
  • Multi-Language
  • Network Provisioning
  • Network Security
  • Password Generator
  • Password Management
  • Password Policies
  • Password Protection
  • Password Synchronization
  • Policy Management
  • Privileged Account Management
  • Process/Workflow Automation
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Self Service Portal
  • Self-Service Access Request
  • Single Sign On
  • Tagging
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Two-Factor Authentication
  • Unified Directory
  • User Activity Monitoring
  • User Management
  • User Provisioning
  • User Session Management
  • Vulnerability Protection
  • Vulnerability Scanning

Integrations

  • Total integrations13
  • Azure Active Directory
  • Blumira
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • OneLogin
  • PagerDuty
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite
  • Total integrations19
  • Azure Active Directory
  • Blumira
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • OneLogin
  • PagerDuty
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
AvatarImg

Amanda S.

Computer & Network Security, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Passportal logo

Passportal

Helps keep brain drain down.

Reviewed 5 years ago

makes my day to day of keeping the documents updated and ready for when they are needed easier.

Pros

All in one storage of docs, and secure passwords. The fact that passwords are there for the team as they need them but are secured is great.

Cons

the same thing I love, the security to log in and the time out.

SY
AvatarImg

Scott Y.

Computer & Network Security, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Passportal logo

Passportal

Passportal

Reviewed 5 years ago
Pros

-Integration with Connectwise Manage and Control/Screen Connect -Accessibility and overall security considerations during development -Tracking who has access which passwords in a time period

Cons

- User configurations with security groups - a lot of flexibility but leads to more maintenance for a small deployment

AR
AvatarImg

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Passportal logo

Passportal

Changed the way our technicians function!

Reviewed 5 years ago
Pros

Modules are flexible and helped us work within AzureAD in a way we were previously unable to leverage with the level of security that PassPortal allows.

Cons

Organization key is a silly way to add a layer of MFA to the system. I would have preferred a licensed authenticator.

JC
AvatarImg

Jason C.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Passportal logo

Passportal

Clarity review

Reviewed 5 years ago

Passportal has been an easy tool for our team to use and has forced us to better manage passwords we use for our tools and access to our customer environments. Its another tool to help us improve the security we need for our client environments.

Pros

Software is easy to use and provides an audit trail for password activity. Integration with Automate is an valuable feature for our use of the tool.

Cons

Would like to see configurations between ConnectWise Manage and Passportal so that we don't have to copy information to Passportal.

VB
AvatarImg

Vincent B.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Passportal logo

Passportal

Solarwinds Passportal Review

Reviewed 4 years ago

Overall, the product for the most part works but when there is an issue it is hard to trouble shoot without support.

Pros

I like that I do not have to remember passwords and can auto load passwords for different machines. This way I do not have to memorize complicated passwords but still able to use a complex password for security purposes.

Cons

Sometimes the auto fill does not work and does not provide an error. I have confirmed the password is correct by manually typing in the password.

NR
AvatarImg

Nick R.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Passportal logo

Passportal

Changed the way the business operates.

Reviewed 5 years ago

The software has enabled our business to organise, check and collate all our clients documentation and credentials in one place. This means our technicians are spending a lot less time searching for information, so overall efficiency for our customers has been greatly improved. Having the ability for our technicians to have their own secure vault for corporate credentials has also improved our overall security.

Pros

Access to the portal on any devices at any time. Portal is well designed and extremely fast to use. Ability to store credentials and documentation in the same portal is amazing, plus the ability to link documents and credentials in revolutionary for us.

Cons

After using the software for nearly 6 months we have found no issues.

AvatarImg
AvatarImg

Jason P.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Passportal logo

Passportal

Zero Complaints

Reviewed 5 years ago

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep...

Pros

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Cons

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.