IBM Security MaaS360 vs ManageEngine Mobile Device Manager Plus Comparison

This solution give an impressive amount of control over mobile devices. We push out specific apps to employees and can remote wipe company data if device is lost or stolen.

The solution is very granular so their is a lot of things to learn and can take some time to get things fine tuned.

It is very easy to navigate as an admin. The ability to manage all devices of our clients or users in one place is the best feature that IBM Security MaaS360 offers. The registration process for devices is very easy to follow.

What I dislike about IBM Security is it's taking too long to delete a user from the user admin side, this is something that I am not sure of and may also have to do with how it is setup from our side.

The software was easy to setup and configure for controlling mobile devices. It also lets you manage laptops.

Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.

device details are stored cant be removed

cant remove the allocated license, need more information about the device

It does allow an extensive amount of control including exchange management, locking and unlocking devices remotely

Long winded and tedious process to enrol mobile devices,. The same can be said for troubleshooting and resolving issues related to mobile access

Great software for managing fleet hardware.

Doesn't always download properly over WIFI. Not sure if problem with Maas or device though.

It's ok as an entry to device management I guess

It has had its day, it needs to be brought up to the level that other services offer.

An easy platform that lets you install and update software on multiple devices at the same time. It allows to set locks on mobile devices so costumers can use them only with your app. It's learning curve is super low.

When a new OS is launched, they should update the platform right away.

MaaS360 is very feature rich and had everything you need for compliance on mobile devices

The setup and deployment can be a hassle in some cases, especially with iOS devices.

Allows secure access to documents shared via mobile devices. Has the ability to detect a wide variety of threats and responds by automatically neutralizing them. Integration with our IT infrastructure was quick and seamless. Mobile and desktop devices have high-level threat protection.

This platform is very comprehensive and flexible, although the removal process for some devices can be cumbersome.

The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal. Needless to say we had an employee get their company vehicle broken into over the weekend and when I went to look at the tablet it showed it at a customer location from the day before. We made calls to the customer and no tablet was ever found. The theft also swiped his company phone and tools.

Ease of use and vendor responsiveness is key to any product. Administration is simple. Setup is simple and flexible. Whether you prefer cloud or onsite, this is a great solution for your mobile security needs.

It's a robust product that will require some study to learn all of the features and get maximum benefit from the software.

It allows you to install apps remotely Ability to track location Setup mobile data groups and turn off data if limit is reached Can send messages to phone Can lock phone if stolen Can setup restrictions and difference actions depending on what happens with the phone Setup geo-fencing. Feature rich

Location history doesnt always work Pushing out apps requires play store to be installed

This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly...

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There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

Android easy to deploy using a QR code for EMM token Remote control on Android

iPhones not easy to deploy. Required having to buy a Mac for using Apple Configurator. Navigating around the system is complex and not as easy as expected

Hello Kenny, Greetings from ManageEngine! You can actually deploy iPhones without a Mac using Apple Business Manager (explained in the link below). http://bit.ly/mdm-abm Could you elaborate on the licensing issues you faced? I'll ask my team to look into it. You can write to us at mdmcloud-support@manageengine.com

I have used Maas360, SOTI, Knox Manage, and now ManageEngine. ManageEngine is by far the best one I have used for ease of use, support, and cost. Their support team is the most responsive I have dealt with when it comes to any support for any software I have ever used.

I didn't like the kiosk feature, so I voiced my concern and suggestions. They are actually going to implement my request and have even seen a demo of what it will look like when released soon. It looks great and has addressed any concerns I had with the kiosk feature.

I liked this software’s easy to configure nature. Using Apple Configurator was easier thanks to the handy guides, video tutorials, and pictures.

Ideally I’d like to see emphasis on network security.

Health and Security and Easy Administrations

Nothing so far - It's All good .........

simple management of devices in total security

Nothing. The product has all the features I need and is simple to use

Greetings from ManageEngine! Thank you for using our product! We are happy to know that MDM is helping you with device management in your enterprise. In case of any future concerns, you can reach out to us at mdmcloud-support@manageengine.com

ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches.

Can be hard to navigate round the GUI at times.

Greetings from ManageEngine! Thanks for using our product. Our team is working on improving the UI. For future queries, write to us at mdmcloud-support@manageengine.com.

Apps deployment by groups of devices, increased security.

The recovery of telephone numbers by the agent for inventory

Very user friendly and solves our mobile security problems

Not as clear on costs for below 25 members as a group.

We liked everything with the software, it's help us maintain our compliance and security on our tablet fleet across about 25 sites.

There is a medium learning curve on the product, you'll need a few days with it hands on with devices to test and learn the system with.

Greetings from ManageEngine! Thanks for using the product. Can you please elaborate where you have faced issues with the product? We also offer free training to get insights about the product. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Software is easy to use and also keeps security tight

It one of the greatest software hence no problem

Security manage app installation, no cost for users using less than 20 devices

Usability only used for knox devices, not clear policy

Hello Emad, Greetings from ManageEngine! Could you elaborate on the issue you've stated? You can write to us at mdmcloud-support@manageengine.com

User-Friendly Interface: The user interface is intuitive and user-friendly. Setting up and managing devices has never been easier.

nothing because they are improving and even they modify in their mdm for our needs

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Excellent product, every day it offers better functionalities, the applicable security and control levels are very good

I would like more tutorials on the use and management of the software

The kiosk profile provisioning process is simple and provides numerous security enhancements to default android kiosk modes.

App deployment relies more on Google managed android suite unless deploying packages.

Greetings from ManageEngine! Thank you for using our product! We will forward your feedback to the concerned team and resolve it soon. For further assistance reach out to us at mdmcloud-support@manageengine.com

Intuitive UI. with supervised IOS devices it gives you all the options you need to cover your security.

We struggled to get apple configurator working properly, but this would have been the same with any other MDM provider.

Hello David, Greetings from ManageEngine! Could you tell us about the issues you faced with Apple Configurator. It will help us make the product better. In case of further queries, do not hesitate to e-mail me or mdmcloud-support@manageengine.com

Great tool for managing iOS devices and app deployment. Integrates well with Apple Business Manager. The ability to customize groups, users, and enrollments provides the flexibility needed to manage multiple devices, users, and departments. The security protocols were easy to configure and provided the level of security required for our organization.

I feel the deployment process is cumbersome when working with ABM to sync devices. It would be nice to distribute a one-size-fits-all template to a device.

user-friendly interface, comprehensive functionality, robust security measures, cross-platform support, automation capabilities, and the reliability of its customer support

The online guides are a bit obsolete and do not correspond with the layout of Apple guides and Apple configuration applications. It would be good to update these videos from time to time. Other than that, I have not found anything I do not like

The easy deployment, high level of visibility, granular controls and security features are my top favorite things about this tool.

The ability to upgrade applications via the Actions feature.

Provides an answer to OFFICE 365 Excellent in kiosk mode Excellent security for end devices Allows for excellent URL filtering

Does not interface with microsoft asure Supports local interface of mobile devices The issue of reports is a bit cumbersome to produce

Hello, Greetings from ManageEngine! Could you elaborate on the issue you faced? In case of future queries, you can mail us at mdmcloud-support@manageengine.com

The tool is easy to use and deploy. it allows us to manage ios and android devices. you can manage Apps, Profiles, Security and can integrate with Apple Business and Android For Work.

The interface could be better, With iOS devices the management is good but if you want more security you should try other MDM.

It allowed me to set up mobile devices quickly and accurately for quick field deployment and security of our field devices.

Nothing so far. they have been helpful in setting up the account and the videos and help screens have answered virtually all of my questions regarding setup.

Hello Craig, Greetings from ManageEngine! We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

1. Security is given the top priority 2. Multiple devices can be managed seamlessly at a single access 3. Easy to setup

1. User interface can be better improved on both user app and admin app 2. Pending tasks sometimes might be tricky