MaaS360 Features

MaaS360

Unified endpoint management (UEM)

4.09/5 (23 reviews)

Competitor Feature Comparison

Access Controls/Permissions
App Management
Automatic User/Device Recognition
BYOD Management
Chat/Messaging
Configuration Management
Data Management
Deployment Management
Endpoint Management
Enrollments/Onboarding
Inventory Management
Mobile Device Management
Monitoring
Patch Management
Policy Management
Real Time Data
Remote Access/Control
Remote Update / Installation
Software Management
Third Party Integrations
Learn moreCompare App
Access Controls/Permissions
App Management
Automatic User/Device Recognition
BYOD Management
Chat/Messaging
Configuration Management
Data Management
Deployment Management
Endpoint Management
Enrollments/Onboarding
Inventory Management
Mobile Device Management
Monitoring
Patch Management
Policy Management
Real Time Data
Remote Access/Control
Remote Update / Installation
Software Management
Third Party Integrations
Learn moreCompare App
Access Controls/Permissions
App Management
Automatic User/Device Recognition
BYOD Management
Chat/Messaging
Configuration Management
Data Management
Deployment Management
Endpoint Management
Enrollments/Onboarding
Inventory Management
Mobile Device Management
Monitoring
Patch Management
Policy Management
Real Time Data
Remote Access/Control
Remote Update / Installation
Software Management
Third Party Integrations
Learn moreCompare App

Mobile apps

iOS App


42 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


4,830 reviews

MaaS360 Feature Reviews

20 reviewers had the following to say about MaaS360's features:

Chad J.

Ok Product, Needs Some Work

2019-09-13

The user experience was been inconsistent.

Pros

The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Cons

We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Consumer Goods company, 201-500 employees)

Tedious to setup, use and troubleshoot

2019-08-26

Without a doubt there are better solutions and options out there for corporate device administration

Pros

It does allow an extensive amount of control including exchange management, locking and unlocking devices remotely

Cons

Long winded and tedious process to enrol mobile devices,.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Telecommunications company, 51-200 employees)

Best UEM I have had to date

2019-03-14

Unified endpoint management and security

Pros

Secure and easy to use and implement.

Cons

My involvement in Maas 360 is not huge, however as a user, I think it is effective and beneficial for any business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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David C.

A bit long in the tooth now

2019-10-07

It was used for device management of a small number of company mobiles and tablets but quickly became unwieldy and there was no support or training given(though this is also a failing of the device supplier who recommended the software but had zero experience with it...)

Pros

It's ok as an entry to device management I guess

Cons

It has had its day, it needs to be brought up to the level that other services offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
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Kasandra Y.

Email App Use

2019-09-24

Being able to get work email securely on my phone is great since I work on the road most of the time.

Pros

I use a pin system as a second log-in for this email app. I have to use the pin after it times out. This keeps my work information safe.

Cons

Notifications for the app work sometimes and not work other times.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Brian S.

Little dated - needs a facelift and increased functionality

2020-09-18

It was a solid MDM in its day, but needs new features and a better UI for Tech staff to use.

Pros

IT managed our iPads. Was similar to other MDMs.

Cons

Didn't have a Remote view/Control feature

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
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Jonathan M.

Very powerful MDM solution.

2018-11-02

Overall it accomplishes our main goal of having control over the device so we are happy.

Pros

This solution give an impressive amount of control over mobile devices.

Cons

The solution is very granular so their is a lot of things to learn and can take some time to get things fine tuned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Fred B.

Decent Affordable MDM Solution

2018-10-12

Pros

MaaS360 is very feature rich and had everything you need for compliance on mobile devices

Cons

The setup and deployment can be a hassle in some cases, especially with iOS devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Russell S.

A great program to help keep communication costs low.

2019-12-03

A great feature if you don't want to buy unlimited data for 50 iPads.

Pros

It lets us control what an employee sees and does in the field.

Cons

Super complicated. Once its setup and running the fear is you might change something and be back at square one. Support is pretty much restricted to search and execute recommended procedures. I still haven't found interactive support that helpful. My recommendation is set it up and don't touch it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Mike G.

Control your equipment

2019-09-01

Pros

The software was easy to setup and configure for controlling mobile devices.

Cons

Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Veterinary company, 51-200 employees)

Maas360 MDM

2019-04-30

Pros

It allows you to install apps remotely Ability to track location Setup mobile data groups and turn off data if limit is reached Can send messages to phone Can lock phone if stolen Can setup restrictions and difference actions depending on what happens with the phone Setup geo-fencing.

Cons

Location history doesnt always work Pushing out apps requires play store to be installed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Andrés W.

Greatest device manager

2020-12-10

I use IBM MaaS360 to set mobile devices all at once so costumers can try our apps on the store.

Pros

It allows to set locks on mobile devices so costumers can use them only with your app.

Cons

When a new OS is launched, they should update the platform right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Amber M.

MaaS360 Device Management Software, Enlist a Professional!

2019-02-13

While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

Pros

Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level.

Cons

At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 201-500 employees)

Awful UI, but feature packed

2019-08-09

Pros

Lots of controls for devices, many different features as well.

Cons

The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Angelika C.

Monitoring your inventory

2019-03-25

Pros

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place.

Cons

The portal is very user friendly and great customer service if needing additional help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd G.

Good Features, but horrible support

2020-10-22

Pros

Lots of features, Good Price, and the interface seems nice.

Cons

I have been using this for over two years now and I'm ready to switch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jonathan S.

Excelente MDM MaaS360

2021-04-15

Luego de la implementación de esta solución hemos podido tener un control de los dispositivos móviles y hemos podido aplicar políticas de seguridad en los dispositivos.

Pros

Su fácil manejo y la facilidad de integración con los dispositivos así como la cantidad de opción y políticas que pueden ser aplicadas en los dispositivos.

Cons

En algunos dispositivos puede presentar problemas de comunicación y los mismos quedar bloqueados por falta de comunicación con la aplicación.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
James R.

Made the switch from Mobile Iron to Maas360

2016-10-03

I was able to integrate both domains into Maas360.

Pros

Very easy to install just need active synch configured correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering MaaS360

Works well with Apple and Droid devices and can container email for BYOD

Source: Capterra
Helpful?   Yes   No
Read more
Mike C.

You won't be dissapointed

2015-10-14

Pros

Whether you prefer cloud or onsite, this is a great solution for your mobile security needs.

Cons

It's a robust product that will require some study to learn all of the features and get maximum benefit from the software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering MaaS360

Have your tech team evaluate the use and administration. They will find this is quick to launch and provides a solution set that is unmatched by competitors.

Source: Software Advice
Helpful?   Yes   No
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Chris L.

Not a Good fit for smaller Companies

2019-03-11

Their support staff is subpar to say it best. They take days to respond and the few I spoke to spoke to me as if I haven't been using their software for about 4 years. For the amount of money you spend (Double Other software) its not worth the headache.

Pros

The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

Cons

One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more