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IBM Security MaaS360 Logo

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Unified endpoint management (UEM)

(3)

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IBM Security MaaS360 Features

Features Summary

Functionality

4.3

/5

26

Total features

70

5 categories

IBM Security MaaS360 features

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Anomaly/Malware Detection

Common features of Endpoint Protection software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Anomaly/Malware Detection
Application Security

Price starts from

4

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

26

Price starts from

4

Per month

Total Features

70

Unique features

  • Wireless Internet Access Control

  • Remote Access & Monitoring

  • Enrollments/Onboarding

  • Data Management

Functionality

4.7

/5

2K

Price starts from

7.99

Per month

Total Features

40

Features in Common

20

Unique features

  • Privileged Account Management

  • Cloud Application Security

  • Multi-Factor Authentication

  • Reporting & Statistics

Functionality

4.6

/5

1.1K

Price starts from

396

Per year

Total Features

69

Features in Common

25

Unique features

  • Uptime Reporting

  • Web Access/Restoration

  • IT Asset Management

  • Continuous Backup

Common IBM Security MaaS360 comparisons

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IBM Security MaaS360vsManageEngine Mobile Device Manager Plus
IBM Security MaaS360 logo
Hexnode UEM logo
IBM Security MaaS360vsHexnode UEM
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IBM Security MaaS360vsCisco Meraki
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Jamf Pro logo
IBM Security MaaS360vsJamf Pro

Reviewers who mentioned features said:

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Rowena Joy R.

Information Technology and Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IBM MaaS360 with Watson is user friendly

Reviewed a year ago

I am an IT Support for some of the Banks in the US and that's what they use in accessing work emails and applications. IBM Security MaaS360 with Watson makes our life much easier, we can access emails and applications using a mobile device. It saves time and lets us access it anytime and anywhere.

Pros

It is very easy to navigate as an admin. The ability to manage all devices of our clients or users in one place is the best feature that IBM Security MaaS360 offers. The registration process for devices is very easy to follow.

Cons

What I dislike about IBM Security is it's taking too long to delete a user from the user admin side, this is something that I am not sure of and may also have to do with how it is setup from our side.

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Chad J.

Government Administration, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ok Product, Needs Some Work

Reviewed 5 years ago

The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.

Pros

Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Cons

Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

AM
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Amber M.

Facilities Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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MaaS360 Device Management Software, Enlist a Professional!

Reviewed 5 years ago

While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

Pros

This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

Cons

MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

AC
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Angelika C.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monitoring your inventory

Reviewed 5 years ago
Pros

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly...

Cons

There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

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Chris L.

Machinery, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not a Good fit for smaller Companies

Reviewed 5 years ago

Their support staff is subpar to say it best. They take days to respond and the few I spoke to spoke to me as if I haven't been using their software for about 4 years. For the amount of money you spend (Double Other software) its not worth the headache.

Pros

The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

Cons

One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal. Needless to say we had an employee get their company vehicle broken into over the weekend and when I went to look at the tablet it showed it at a customer location from the day before. We made calls to the customer and no tablet was ever found. The theft also swiped his company phone and tools.

DC
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David C.

Nonprofit Organization Management, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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A bit long in the tooth now

Reviewed 5 years ago

It was used for device management of a small number of company mobiles and tablets but quickly became unwieldy and there was no support or training given(though this is also a failing of the device supplier who recommended the software but had zero experience with it...)

Pros

It's ok as an entry to device management I guess

Cons

It has had its day, it needs to be brought up to the level that other services offer.

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Anthony A.

Consumer Goods, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Robust platform that minimizes security risks

Reviewed 2 years ago

This is a robust platform that is cloud-based and makes it easy to configure for the protection of devices used by our workforce. Allowing for centralized, simple and optimal management of end devices.

Pros

Allows secure access to documents shared via mobile devices. Has the ability to detect a wide variety of threats and responds by automatically neutralizing them. Integration with our IT infrastructure was quick and seamless. Mobile and desktop devices have high-level threat protection.

Cons

This platform is very comprehensive and flexible, although the removal process for some devices can be cumbersome.

KY
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Kasandra Y.

Government Relations, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Email App Use

Reviewed 5 years ago

Being able to get work email securely on my phone is great since I work on the road most of the time.

Pros

I use a pin system as a second log-in for this email app. I have to use the pin after it times out. This keeps my work information safe.

Cons

Notifications for the app work sometimes and not work other times. IT doesn’t know what would cause this problem.

MG
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Mike G.

Construction, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Control your equipment

Reviewed 5 years ago
Pros

The software was easy to setup and configure for controlling mobile devices. It also lets you manage laptops.

Cons

Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.

RS
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Russell S.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A great program to help keep communication costs low.

Reviewed 5 years ago

Once it is set up it works flawlessly. We have about 50 iPads out in the field and we are able to restrict usage to company business only. A great feature if you don't want to buy unlimited data for 50 iPads. The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to.

Pros

The ability to restrict just about anything that appears on our remote employee tablets. It lets us control what an employee sees and does in the field. They run our programs and access our information.

Cons

Super complicated. Once its setup and running the fear is you might change something and be back at square one. Support is pretty much restricted to search and execute recommended procedures. I still haven't found interactive support that helpful. My recommendation is set it up and don't touch it.

JM
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Jonathan M.

Farming, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very powerful MDM solution.

Reviewed 6 years ago

Overall it accomplishes our main goal of having control over the device so we are happy.

Pros

This solution give an impressive amount of control over mobile devices. We push out specific apps to employees and can remote wipe company data if device is lost or stolen.

Cons

The solution is very granular so their is a lot of things to learn and can take some time to get things fine tuned.

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Verified reviewer

Real Estate, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Awful UI, but feature packed

Reviewed 5 years ago
Pros

Lots of controls for devices, many different features as well.

Cons

The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.

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Verified reviewer

Telecommunications, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best UEM I have had to date

Reviewed 5 years ago

Unified endpoint management and security

Pros

Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.

Cons

My involvement in Maas 360 is not huge, however as a user, I think it is effective and beneficial for any business.

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Verified reviewer

Consumer Goods, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Tedious to setup, use and troubleshoot

Reviewed 5 years ago

Without a doubt there are better solutions and options out there for corporate device administration

Pros

It does allow an extensive amount of control including exchange management, locking and unlocking devices remotely

Cons

Long winded and tedious process to enrol mobile devices,. The same can be said for troubleshooting and resolving issues related to mobile access

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Fred B.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Decent Affordable MDM Solution

Reviewed 6 years ago
Pros

MaaS360 is very feature rich and had everything you need for compliance on mobile devices

Cons

The setup and deployment can be a hassle in some cases, especially with iOS devices.

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Andrés W.

Packaging and Containers, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Greatest device manager

Reviewed 4 years ago

I use IBM MaaS360 to set mobile devices all at once so costumers can try our apps on the store.

Pros

An easy platform that lets you install and update software on multiple devices at the same time. It allows to set locks on mobile devices so costumers can use them only with your app. It's learning curve is super low.

Cons

When a new OS is launched, they should update the platform right away.