ManageEngine Mobile Device Manager Plus Reviews - Page 4

The ease of the enrollment process is the best features ever. Very simple to manage and mantain.

Nothing at all. The software seems to work perfect for our needs.

User friendly and easy to use. Clear choice when managing devices.

It takes time to navigate and understand how everything works and how it should be set up.

Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. For further assistance reach out to us at mdmcloud-support@manageengine.com

Cost effective and greate customer support

Could support mobile browser better, such as iPad.

Greetings from ManageEngine! Thanks for using our product. Can you please elaborate this issue? You can write to us at mdmcloud-support@manageengine.com.

We have spent a few weeks with Manage Engine and love the simplicity and ease of use. Device enrollment is seamless, and most options include a quick video tutorial which can make things much, much easier. This is also the only MDM I have found thus far that will let me track devices only if they are marked as Lost. I'm not trying to be big brother and don't need to know where our employee's phones are at all times, so the option to leave that off until a device is lost is a huge plus for us. ManageEngine is also very friendly for BYOD companies, and our users love the sense of security it provides.

I'm still trying to understand Knox integration and how to more effectively use that, but that is less on ManageEngine and more operator error. While the videos are helpful, they could be a bit easier to follow, and I wish they were narrated by a human and not a computer.

Hello, Greetings from ManageEngine! We will consider your feedback and improve the videos. In case of any future feedback, you can mail us at mdmcloud-support@manageengine.com

Android integration is a breeze, adding devices does not take much time at all. Creating any applying profiles can be a bit confusing but only because there is a large amount of options to go through.

Enrolling older Apple devices. Apple makes everything difficult.

Hello Brian, As you may already know, in case of Apple enrollment, MDM leverages the methods provided by Apple to enroll these devices. In case of future queries, you can write to us at mdmcloud-support@manageengine.com

The software is very easy to use and the UI makes total sense. Deployment was done with ease and wil are no very keep to on-board the software.

Inventory management is good, but lacks support for none agent based devices such as tracking of dongles, keyboards, screens, etc. This feature could be expanded and cover asset management just like SnipeIT.

The documentation and easy button approach

none at this time!. everything has been going smooth

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

One of the standout features of Mobile Device Manager Plus is its intuitive and user-friendly interface. Navigating through the various sections and accessing the necessary controls was a breeze, even for someone like me who doesn't have extensive technical expertise.

I feel the reporting section of the MDM Manager Plus could have more options to run reports

Greetings from ManageEngine! Thank you for using our product! Can you elaborate on the additional options you want for reports? In case of future requirements, you can add it to the product roadmap or write to us at mdmcloud-support@manageengine.com

Very good solution for samsung devices, works seamlessly with these devices and takes away the pain of setting up devices from scratch. You just need to give the device internet access and enroll and sit back and relax. the support is also good for the product, I normally get any issue resolved within an hour.

Working with other android devices can be painful at times. Features that are available for samsung devices are not available for other android devices so you are kind of limited to device selection if you want to benefit from the full package.

Hello Aiah, Greetings from ManageEngine! We support more features for Samsung as it provides additional APIs for this purpose while in other Android devices we support almost all the basic features. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

We just recently upgraded about 100 devices, and the fact that you can set groups, policies, and push content and apps to the devices automatically reduced 80% of the migration time, where it would have taken weeks to complete this task without an MDM. The Geofencing and location tracking is also a bonus.

The lack of information in the staging process is a downfall. You can have 20 of the same hardware staged, with no information such as S/N or IMEI to identify the staged hardware. The MDM doesn't pick up any of this information until a user is assigned, which truly defeats the purpose of the staging process. At the very least, the hardware information should be recorded. The It's a guessing game when you have multiples of the same device. It's counter-intuitive and counter-productive.

Hello LJ, Greetings from ManageEngine! I'll pass this requirement to the concerned team and see how we can improve the staging feature in MDM. In case of any future queries, you can write to us at mdmcloud-support@manageengine.com

MDM form ManageEngine is one of the best and powerful soft to manage your mobile devices - phones, tablets. Easy to install and administrate. Real time management of devices, geo location, application and configuration push are some of the possibilities.

Application documentation can be more detailed. No another thinks that we don`t like.

Hello there, We'll pass on your feedback regarding the help docs to our documentation team and improve the app management help docs. In case of future queries, you can contact us at mdmcloud-support@manageengine.com

It was very easy to integrate it into my dispsitvos and configure them.

So far I have no comments against it has worked well in everything.

Greetings from ManageEngine! Thank you for using our product! We are happy to know that MDM is helping you with device management in your enterprise. For further assistance reach out to us at mdmcloud-support@manageengine.com

Remote access control and asset tracking are made very easy with a simple agent install initially

software deployment can be a bit difficult to get right

Greetings from ManageEngine! Thanks for using the product. Can you please elaborate on the difficulty that you have faced? In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

I am having MDM on-premise setup in one of our client onsite. We are having 100+ samsung galaxy tabs (S4) which are managed through MDM. Its a very robust platform to manage the devices to apply policies and other restrictions. It works well in the offsite (non internet ) environment as well.

For windows devices, options are very less compared to android.

- Allowed us to remote into our User's devices and help troubleshoot. - Allowed us to disable our devices if it ever gets stolen or lost. - Set up is a breeze. + Instructions are easy to follow - Has a great inventory system.

- Sometimes site takes a bit to load (not sure if it is just my internet or my computer) - At rare occasions, customer support responses take a bit too long.

Hello, Greetings from ManageEngine! Our MDM solution is hosted on our own private Cloud to ensure it is speedy. In case you encounter the same issues again or for future queries, you can mail us at mdmcloud-support@manageengine.com

I really like how easy it is to deploy and have devices set up, ready for users. I can have a new phone setup for a user in under 7 minutes, and most of that time is me having to get all the apps setup to work with our systems.

They have alot of features coming soon I wish it had now. A managed contacts / address book is a major one id prefer. It also seems like everything is in its own tab, when alot of the information I feel could be consolidated so less clicks are needed to navigate.

Its user-friendly works seamlessly. The configuration is easy to do and the tutorials are easy to understand. The remote application allows for easy support for users and Geo-tracking allows for easy locating of lost mobile devices.

I had a little problem figuring out here to update mobile applications but I soon figured it out

Hello Joel, Could you elaborate on what difficulties you faced with updating apps? You can write to us at mdmcloud-support@manageengine.com

The ease with which applications can be updated and the versatility of the options.

The professional version is necessary for mobile device operating system updates.

The layout and features are well laid out. The system is very easy to use and self explanatory. As long as you run through the tutorial you'll have no problem with this software. Connecting to Apple managed service was quick and easy.

So far i havn't had any issues. I am only using Apple products though.

From an end user point, it is so much easier to get devices enrolled in ManageEngine MDM.

Currently there is no option to have profiles automatically updated to all enrolled devices, you either have to add the devices to group and update the group, or manually update each handset individually.

Ultra important pour la gestion des smartphones qui de surcroît nous permet de localiser nos appareils et très facile pour créer des utilisateurs et de leurs inviter grâce aux portails

Il est lent lorsque nous cherchons à communiquer

Greetings from ManageEngine! Thanks for using the product. Can you please elaborate on where this occurred? In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Easy of use, onboard remote support, integration with othe products

For the use we have it's suite perfect and don't see any criticity

Greetings from ManageEngine! Thanks for using the product. We are happy that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Easy setup and easy to use after first steps.

The only problem we have is with Apple Device Manager but not with MMDMP.

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.