ManageEngine Mobile Device Manager Plus Reviews - Page 8

- Ease of set-up - Fast adoption - Quick sync up - Nice documentation

- Harder than average sync up and adoption for iOS devices - No possibility to remote control for Windows PCs yet

Hello Rogerio, I'll pass your Windows remote control requirement to my engineering team. Could you elaborate on your difficulties with managing iOS devices? You can write to us at mdmcloud-support@manageengine.com

Ease of setup, ease of use is what makes this product good for all.

Better tutorials on the more complicated areas would be nice

It is easy to use and enroll devices, it has made updating and deploying patches painless. Supporting custom apps is also a breeze and pushing auto updates makes our job easier.

Slight learning curve to get going, but they offer good webinar training

Good and functional reporting mechanism. Several custom parameters in configuration profiles that are not in the Apple API Ability to initiate a device scan

Inability to install programs using MEMDM No ability to manage macOS updates

The ease of use, the explanations of each feature and also the ease of managing the devices and to distribute applications easily and quickly.

Few things have seemed bad to me because with explanations the function is clear and if it could be improved it would be the option that all mobile brands can be registered in the same way and not be different from Samsung to other brands

Hello Vicente, Greetings from ManageEngine! Could you elaborate more on your difficulties. We support additional features for Samsung because they've provided APIs for the same. We're actively exploring opportunities to integrate with other OEMs as well to further leverage their APIs. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

The software is great, easy for small business owners to learn and mange their devices like large corporate style tools provide. Software concepts easy to understand, interface dashboard gives good overview and status of devices. Their extensive help docs are invaluable in guiding you through the complexities of the Apple and Android processes to MDM. You may start using system free for 25 or less users which gives you a chance to understand the workings of MDM before tackling a larger deployment. System then expandable to meet business growth needs. Price point very good as well.

The MangeEngine MDM is an awesome tool in and of itself. The con is dealing with Apple and Android platform requirements/rules/regs, which is no fault of ManageEngine makers. They have done a great job providing guidance documents and tips/tricks to understand the manufacturers complexities of enrolling their devices into the MDM software.

Hello Neal, Greetings from ManageEngine! We are happy Mobile Device Manager Plus(MDMP) has helped you with your device management needs. In case of any future queries, you can contact mdmcloud-support@manageengine.com

Ability to remote control android devices Ability to chat with users Geo-location history works well Enrollment is quick and streamlined

Interface can be a little confusing at first. Unable to setup alerts for inactive devices with custom duration.

Great Product and Functionalities. It's easy to deploy endpoint policies and customer service is responsive and willing to listen and provide immediate solution/advice when facing issues.

Interface can be improved, I need to switch to different devices list to check the agent deployment status. I think it's a good thing if the devices and all their details are within a single page only.

Greetings from ManageEngine! Thanks for using the product. You can view the consolidated details about the device in the Inventory tab. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Apps deployment by groups of devices, increased security.

The recovery of telephone numbers by the agent for inventory

The interface is very intuitive and easy to navigate. I also like the banners/tips that guide you to the next likely step.

Being forced to leave this review in order to extend my trial :)

Hello Brian, Greetings from ManageEngine! You can actually opt for a trial extension either directly from the product itself or by contacting our support team. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

It fits all our purposes. It is flexible by providing different enrollment Methods and supports all current available OS. The System is very user friendly. Cool reporting. The support is very willing to help and are reacting on every call very fast. Princing is good!

It´s not working good with all Browsers. On my Android I can login but not use the profile details for example. With MS Edge I always have to reload some sides. To connect the AD is possible, but very complicated. On a phone call with the support Team they said that the ZeroTouch enrollment is not working. So the Question is why it´s there visible.

Hello, Greetings from ManageEngine! We'll definitely consider your review regarding browser compatibility and work on it. To resolve existing issues or to raise issues later, you can mail us at mdmcloud-support@manageengine.com

I have been using the trial version of the product and I am definitely going for a subscription. The tool has helped our organisation keep track of our remote devices without hustle. We can also manage the app in these devices with much ease.

Configuring apple devices is a little bit hard.

The pricing is very competitive and the setup /config was very straightforward. We were having an issue with our current MDM conflicting with a push-to-talk applicaiton used here and Manage Engine's MDM had no such issues.

Although you are able to extend your 30 day trial period beyond the initial 30 days by filling out different customer reviews on various sites... it's kind of a pain to have to complete this to further test the software. I found it difficult to completely setup all of our profiles - locking down application usage and controlling software within 30 days.

Hello Jeremy, Greetings from ManageEngine! You can actually extend your trial without giving reviews by following the extend trial instructions shown on MDM a week before your initial trial expiry. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

La facilidad de configuración e implementación de los terminales y el modo quiosco.

A la hora de desplegar las aplicaciones en el terminal, no he conseguido que se hagan automáticamente. He tenido que entrar una a una e instalarlas manualmente.

Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the issue that you have faced? For further queries, reach out to us at mdmcloud-support@manageengine.com

The thing which gave me the most peace of mind is the amount of control and administration the software provides, along with the very powerful ways it prevents the user from tampering with certain settings.

I just wished that there was a way to schedule the usage of certain apps on the controlled devices.

Greetings from ManageEngine! Thanks for using the product. Can you please elaborate on your requirements regarding the schedule of certain apps? In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Configuring and deploying company-owned devices using ManageEngine quickly has helped consolidate tasks that once were left unmanaged. The interface is user-friendly and easy to navigate between dashboards and tools.

It would be great to have access to these management tools using a smartphone, and I it was not immediately clear if this was possible.

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

This is the most user friendly MDM that I have found. I am not a technical wizard but this has been really easy to set up and role out within the organisation.

Integration within the organisation was simple but installing apps from android devices is something that could be improved.

The kiosk profile provisioning process is simple and provides numerous security enhancements to default android kiosk modes.

App deployment relies more on Google managed android suite unless deploying packages.

Greetings from ManageEngine! Thank you for using our product! We will forward your feedback to the concerned team and resolve it soon. For further assistance reach out to us at mdmcloud-support@manageengine.com

Ease to use, good documentation and fast answer from customer support team.

We're testing the product, and so far, we don't have complains. Probably when we go into production, we'll face some issues. But so far, so good.

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Location management, App and Content distribution management. Device Sync and Device details. Policy Catalog

Hard reset feature control required to induct in this ME Application to control the physical device power-off button.

Ease of usage, configuration & profile management is super.

Sometimes the configuration update takes time & also get out of kiosk mode is difficult when we dont have wifi/cellular network

Manage engine MDM plus have a great nice to have feature, such as content management and announcement. Geo fencing is also a very great feature that other so called "MDM industry leader" don't have.

Remote control somehow don't work, we can only see the screen but can't take control. Kiosk mode have major flaw, when the device with kiosk mode rebooted, it has a delay before entering the kiosk mode about 10 to 20 second. So make sure to restrict any form of factory reset or developer mode in policy even if we use kiosk mode

My primary objective was the easy recovery of devices due to a periodic rotation of staff which left many devices locked and unusable. I found many more useful features. -I am very happy with the ease of enrollment (joining the devices to the MDM) for out-of-the-box configurations and even recovery of some of the previously locked devices. - The flexibility of profile use enables me to group users and devices in a quick and efficient manner. - Device tracking, Wi-Fi push configuration and other features are all added bonuses which I am still exploring.

I understand that moving from cloud deployment to local deployment is not possible. If so, it would be good to have the option to export/import configurations.