Miradore Reviews - Page 2

Nothing stands out that we like the most.

The lockout and wipe features do not work. Support is unable to figure it out.

I'm sorry you encountered difficulty with the product. I have shared your feedback internally. Best, Miradore Team.

Free version is great for small businesses.

I was testing Miradore... added a few devices, locked, unlocked, wiped, etc (for testing purposes); then I deleted one user from Miradore, but the device (Mac) kept a code when it turns on even before loading OS. The only was to recover the device was to contact tech support, which is not available in US time and took me days to recover the device with their help. It was a bad experience. other than that, I'm good with Miradore.

Truly appreciate your review, Adrian, thank you. I have shared your feedback internally. Best, Miradore.

As a small company, its nice that there is a free option to be able to test out features before committing. Once getting the hang of the UI, it became fairly easy to use and add more devices

Initially, I did find that the UI was a bit cumbersome and not easy to find features and the setup took a while to first get

Thank you, Chris, for writing a review and providing feedback. I have shared your concerns about the UI internally. Best, Miradore team.

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Hi Kent, We're very sorry to hear about your experience concerning support. We reviewed our records, and it seems that from the latest ticket from your site, we did indeed respond back with a possible solution, and we have not heard back from you. Perhaps you didn't receive it? If you could, please send us a new ticket to support.online@miradore.com and we'll look into this again for you. Sorry again for the inconvenience. Best regards, Sean Brennan

I like the features that are available. The device enrollment only takes a few minutes. The Configuration and Application deployment features make it easy to get devices out fast. This helps us get the secure mobile devices out to the users faster.

The Web interface can be a little overwhelming at first. There is a lot of information on the page, and one can get easily confused if they are not familiar with the interface.

Thank you, Timothy, for providing this review. I have shared your comments on the Web interface internally for additional investigation. Best, Miradore Team.

The flexibility and pricing of the product.

The documentation isn't always clear when configuring the software but once it is setup it works well.

John, thank you for providing this review. Best, Miradore Team.

This was very easy to set up and deploy, very user friendly software. Customer service was fantastic.

There were times that I had difficulty getting the profiles to download. However the customer service was very helpful in getting it resolved.

Thank you so much, Jeffrey, for leaving this review and providing feedback. I have circulated this internally. Best, Miradore Team.

Works well, simplified the action of adding new people and devices. Helps me keep everyone up to date and chose Those slow to update their OS

Android and Apple definitions unnecessarily separate; for example, to use a single WiFi SSID and password, I need to make one for iOS and one for android with exact same values. Haven’t tested adding PCs, if possible, just handsets and tablets.

Thank you for your review and feedback. Best, Miradore Team.

There is great value to the cost of this software.

More features could be useful, such as remotely manage app data.

Thank you for your review, Brett. I've shared your feedback internally. Best, Miradore Team.

It supports all major device vendors and it is easy to set it up. I also like the pricing for all offered tiers. Feature wise it is aligned with all the major offerings.

Free version lacks basic features like location tracking and restrictions. Not sure why that isn't included because it would certainly bring more small businesses to Miradore Online who would potentially upgrade once they grow bigger.

Really appreciate your review and feedback, Jens, thank you. I have shared your suggestion internally with product development. Best regards, Miradore Team.

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It is possible to do all sorts of things. Especially if you are using Samsung devices. The kiosk-mode and the possibility to track location is something that is very good, if you are having a project with a lot of devices.

Once you have given it a name, it shows in the list, but the list is not shown alphabetic, which is weird. You can change this, but all, ALL, changes are set to default as soon as you go to another page.

Really appreciate the review and feedback, Mathias, thank you. We have made note of this suggestion. Best regards, Miradore Team

I love that there is a free tier that allows us to give the tool a great trial and that it helps out a lot of organizations that need something simple

I hav not found anything so far that this does not do for us.

Thank you, Scott, for writing this review! We're happy it's working out for you and your organization. Best, Miradore Team.

It is very easy to manage all of your mobile devices in one place, remotely on the cloud.

At first i thought it will be hard to navigate, but they have great costumer service to help make the right choices.

Easy to use. smooth interface, with awesome support. Easy to add devices and deploy them. easy to configure different settings.

Cant Idenitify which device is what. cant deploy an app to just one device. no way for asset management

Hi Sam, Thanks a lot for your review and feedback! It's much appreciated. I'd just like to address some of your comments for the Cons as I'm afraid you might be missing something in the interface. As long as you are on the Enterprise plan deploying applications is possible to either one device at a time or many devices at a time. Please read more about Application deployment in our Knowledge...

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Easy to use, easy to understand and simple configuration

The price jumped up by $1 right after we converted to Mirador. Still not even close to what we were paying for and is a way better system.

We're so thankful for this outstanding review, Brittany! We're happy you love the product. Best, Miradore Team.

Does it what it says, and does it well. The features advertised work very well. Had very little issues with setup, config and deployment

Not as feature rich as some of the other platforms such as inTune and Airwatch, but still definitely worth it.

Thank you for the feedback. Best regards, Miradore Team

Ability to deploy Apps. And tracking Also the ability to remote wipe

Pushing apps could be a little bit more streamlined but it may be do to apple.

Thank you so much for your kind words, Joseph! We're glad it's worked well. Best, Miradore Team.

The ease of use and the complete features that we need.

No serial number at the devices basic list.

Hello José Ramón, thank you for the review! We are happy to hear that everything is running smoothly. Best regards, Miradore Team

Versatillity and ability to save time with ourprocedures

Initial Process to setup with Providers and with adding additions is unacceptable

Thank you, Shane, for providing this review. Your feedback re: additions has been shared internally. Best, Miradore Team.

Ease of use, Simple explanations, walks you through the entire set up process.

IOS configuration deployment can be a bit slow

Thank you, Christopher, for this wonderful review! We're happy it's working out for you. Best, Miradore team.

Very simply and user friendly. Very helpful reports and dashboards.

Options that are not in the package should be turned off.

Thank you for the review, Kamil! We're happy that you enjoy using Miradore. Best regards, Katja from Miradore

It beat all the competition on price for MDM solutions. And it was simple and straightforward to use.

Not as robust as some of the more expensive MDM solutions. Initial set up on a device while simple is a bit of a hassle

Appreciate your review and feedback, Alex, thank you. I have shared this internally with product development. Best regards, Miradore Team.